科克斯巴扎尔科拉图里海滩附近酒店

“Staff were welcoming and very helpful. I did get a room upgrade to a suite which was lovely. Clean, very spacious and comfortable. I would recommend this hotel.”

“Yes, all good ”

“Peaceful & clean ”

“Room was spotless and the staff were awesome Nice spa”

“Every thing is perfect except there policy they don’t wanna change the room until Expedia do something.”

“Desk staff were friendly enough but were not expecting me and had no interest in my confirmation number. They asked if we booked through Expedia, but seemed unfamiliar with Orbitz. But they honored the reservation and the price and asked us to sit down (presumably while they get a room ready). The bed is nice and firm and has a real mattress of an Asian variety. The shower is nice and warm and has the Australian-like water-saving head. So you get ok pressure but little water. The hot water……

“It was nice to spend few hours on a clean and almost deserted beach.”

“All the electric appliances didn’t work properly, had trouble having showers ”

“Worst experience ever! No hot water what so ever. Got bitten by bedbugs 50-60 times a night. Cockroaches on the floor. No cleaning for four days. I constantly had to ask for more toilet paper. 45 USD a night for this is a joke! Even the name is a lie. The only view you have is right into another tall building. ”

“I was shown 2 switches one for DO NOT DISTURB and Other for ROOM CLEANING, shoud i need any i should turn the switch on. I did not turn any of them on, as i came back from outside i found my bed was done up and realised some one has been into the room. As i was not expecting anyone to come in to the room while i was out, i had left all my belonings in the room scatterd. I felt my privacy had been invaded so i told the reception staff and he said i should have put the do not disturd switch on if……

“DO NOT STAY AT THIS HOTEL. The worst customer service i have ever experienced. They refused to give us the rooms we booked as apparently they didn’t have them ( 2 double bed rooms) but we saw them later during our stay. The reception staff are useless and do not help at all. The rooms and bathrooms were extremely dirty. There was a large yellow stain on the duvet cover when we arrived, the staff refused to change it until the next morning, he just walked off when we asked. You have to ask for……

“It is a terrible apartment full of dust, insects, dirty bedsheets, did not provide towels. no water and moved to another apartment with same conditions. Since we paid more than the double of normal rate, owner told us to stay two days for the same money. But when we checked out, the counter manager asked for money for the 2nd night with the same rate. We did not agree on that and leave the hotel. They came behind us to a bus and asked for full money for two days and told they do not know……