2/10 糟糕
Jyotiadityan
与家人及幼儿出行
2025 年 12 月 6 日
不满意：住宿条件和设施，清洁度
We arrived around 11 PM after a long day of travel, only to be told by the property manager that we were required to call before arriving. It’s 2025 if someone books online through Expedia, why should we have to call to “confirm” anything? That alone was ridiculous.
To make things worse, after going back and forth, the manager suddenly claimed there was no reservation on their system and that “Expedia doesn’t work with their property.” If that’s true, then why is the listing even on Expedia? Clearly either incompetence or dishonesty.
The manager was rude, unprofessional, and completely uncooperative. Because of this, we were forced to find another place in the middle of the night in an unfamiliar and remote area and then travel all the way back toward the main city. It was stressful, inconvenient, and absolutely unacceptable.
If negative stars were possible, that’s what this property would get.
Jyotiadityan
2025 年 12 月入住 1 晚