住宿服务设施

关于波普海滩上的Ko'a Kea度假村的点评

4.5 out of 5
波普海滩上的Ko'a Kea度假村
2251 Poipu Road, Koloa, HI

点评

9.4

绝佳

10 分 - 超赞。764 条好评,共有 1003 条点评" "
8 分 - 还可以。185 条好评,共有 1003 条点评" "
6 分 - 一般。33 条好评,共有 1003 条点评" "
4 分 - 很差。18 条好评,共有 1003 条点评" "
2 分 - 糟糕。3 条好评,共有 1003 条点评" "

9.8/10

清洁度

9.6/10

员工和服务

9.0/10

服务设施

9.4/10

住宿条件和设施

9.2/10

环保

点评

8/10 还可以

ky

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
考艾岛的koakeahotel-毗邻南海岸
酒店静谧而又亲切,就在南海岸最好的海滩边上,去海滩非常方便,泳池很小,但服务人员非常热情,免费停车,对面就是一个shopping Vallege。整个考艾岛都很淳朴,自然风光极其漂亮,开车去哪里都很容易。旁边总能找到好吃的饭店。如果喜欢自助游而又安静的人很适合这个酒店。

8/10 还可以

Jamie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚

10/10 超赞

Jill

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I don’t need to vacation anywhere else!!!! Ko’a kea is MY place!!!!!!!
2024 年 4 月入住 7 晚
Jo 于 2024年05月1日 的回复
Aloha Jill,We are absolutely thrilled to hear that Ko'a Kea Resort has become your go-to destination! Thank you for your glowing review and for making us your preferred choice for vacation. We look forward to welcoming you back to your "place" again soon!Mahalo,

6/10 一般

Mitica

与家人出行, 团体旅客
满意:清洁度
不满意:员工和服务
The location is nice, the view at the sunset from the lawn is beautiful. The beach, which is close by has marine wildlife (turtles, monk seals). I hope that they fixed the pathway to the beach which was broken and replaced by sand bags. Be careful if you need anything from the reception desk – as to be resolved right then/do not accept their standard answer (that it will be resolved soon). Right when arrived, we asked to have our room changed. We were assured that it will be resolved in the morning, just to be told then that there is no way to change it. The reason provided: there are no rooms which will change the occupants for the entire week stay (of course, this was not the case). More disturbingly, the reception person claimed that we did not even request it, placing the blame on us as they did not find a record from the night shift in the system. The food at the restaurant on site RedSalt is quite good, but be very careful at the bill. We were charged several times items that we did not order at the breakfast. Do not expect the usual service for this number of stars. You will be nickel and dimed for items like the beach chairs and umbrellas. When the soap in the containers in the shower ran out, we had to ask for soap. The maintenance person handed us a bottle to replace it ourselves. Turned out that the holder was locked, and the we had to ask them to replace it. On the positive side, the island itself is really beautiful. We will come back, though not here.
2023 年 12 月入住 8 晚
Jo 于 2024年05月1日 的回复
Aloha Mitica, Thank you for sharing your experience with us. We apologize for the challenges you faced with our reception desk and billing accuracy. Your comments are valuable, and we will address them internally to improve our service standards. We're glad to hear you enjoyed the food at Red Salt and found the island beautiful. While we regret that your stay fell short of expectations, we hope to have the opportunity to welcome you back in the future.Mahalo,

10/10 超赞

Bryan

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful hotel. Staff was very accommodating and ready to assist. Definitely a place to return to.
2024 年 4 月入住 1 晚
Jo 于 2024年05月1日 的回复
Aloha Bryan, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us at Ko'a Kea Resort. We look forward to welcoming you back again soon!Mahalo,

10/10 超赞

Steven

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
I loved the peaceful and quiet property. It was not as big and crowded as the other properties nearby. The pool bar was fine, but it could use a remodel to make it nicer to han the out at the bar. Some less expensive options on the menu would be nice. We went to other hotel bars for these reasons. Overall, it is a fantastic property that feels more personal than most resorts.
2024 年 4 月入住 5 晚
Jo 于 2024年05月1日 的回复
Aloha Steven, Thank you for sharing your experience with us! Your feedback regarding the pool bar and menu options is valuable, and we'll certainly take it into consideration for future improvements. We're delighted you found our resort to be a fantastic and personalized experience. We hope to welcome you back soon!Mahalo,

8/10 还可以

Paul

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 3 晚
Jo 于 2024年05月1日 的回复
Aloha Paul, Thank you for your 5-star review! We appreciate your feedback and are delighted to hear you enjoyed your stay at Ko'a Kea Resort. We hope to welcome you back again soon!Mahalo,

10/10 超赞

donald

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
A beautiful, comfortable, intimate resort with exceptional staff.
2024 年 4 月入住 4 晚
Jo 于 2024年05月1日 的回复
Aloha Donald, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your experience at our resort. It was our pleasure to provide you with exceptional service, and we hope to welcome you back again soon.Mahalo,

8/10 还可以

Robin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Rooms and amenities would benefit from an update at this price point. Minor annoyances: toilet runs all night, some plugs in room not working. Staff were great and provided compensation for any errors made on their end. Always lots of fresh towels and water bottles daily. We did enjoy our stay and can recommend.
2024 年 4 月入住 5 晚
Jo 于 2024年05月1日 的回复
Aloha Robin, Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the rooms and amenities, and we'll certainly take your suggestions into consideration for future improvements. It's wonderful to hear that you enjoyed the service and amenities provided, and we're grateful for your recommendation. We hope to welcome you back for an even more enjoyable stay in the future.Mahalo,

8/10 还可以

Craig

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Jo 于 2024年04月16日 的回复
Aloha Craig, Thank you for your review! We appreciate your feedback.Mahalo,

10/10 超赞

Megan

满意:清洁度、员工和服务、服务设施、住宿条件和设施
This property provided an intimate boutique experience in a beautiful natural setting. It was an oasis in paradise. For such a small property there were so many ammenities!
2024 年 1 月入住 1 晚
Jo 于 2024年04月16日 的回复
Aloha Megan, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay and found our property to be an oasis in paradise. Providing an intimate boutique experience surrounded by the beauty of nature is what we strive for, and we're delighted that you appreciated our amenities. We hope to welcome you back for another memorable stay soon!Mahalo,

10/10 超赞

Andrew

2024 年 4 月入住 4 晚
Jo 于 2024年05月1日 的回复
Aloha Andrew, Thank you for your 5-star review! We appreciate your feedback and are delighted to hear you enjoyed your stay at Ko'a Kea Resort. We hope to welcome you back again soon!Mahalo,

10/10 超赞

Eduardo

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ótimas instalações , serviço dedicado , em excelente localização .
2024 年 4 月入住 3 晚
Guest Service Manager 于 2024年04月10日 的回复
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. Mahalo!

10/10 超赞

Tonya

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property is quiet and has plenty of beach access. The staff were all friendly and helpful. Room was clean and had plenty amenities. The food at Red Salt was delicious. Spa service was amazing and very relaxing.
2024 年 4 月入住 2 晚
Guest Service Manager 于 2024年04月10日 的回复
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. Mahalo!

8/10 还可以

Paul

I loved the proximity to the beach. There were opportunities to snorkel right in front of our resort. Staff was friendly and responded immediately finding a new room near us when a couple in our group was assigned a room away from the rest of us. I only saw two down sides. One was the extremely high cost of breakfast at Red Salt, the resort’s restaurant. Guests need options for faster, reasonably-priced breakfasts to start busy tourist days. The second down side was the lack of beach access from the boardwalk. It appeared the stairs had washed out and they provided stacked sandbags to get to the beach. Not safe for the two 80 year olds we had with us!
2024 年 4 月入住 5 晚
Guest Service Manager 于 2024年04月10日 的回复
Aloha! Thank you for choosing Ko’a Kea Resort. We appreciate that you took time to share your feedback. As for the details shared regarding out Red Salt restaurant we will be sharing this information with our Food & Beverage team. We take your input very seriously! Mahalo!

10/10 超赞

Andrew

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent customer service
2024 年 3 月入住 2 晚
Guest Service Manager 于 2024年04月9日 的回复
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. Mahalo!

10/10 超赞

Walter

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location on Poipu Beach. Red Salt restaurant is first class in terms of cuisine and service. Although a car is recommended to explore the Island of Kauai, Koa Kea is walkable to shopping village and nearby restaurants. Rooms were well appointed. Excellent staff and service. Highly recommend!!
2024 年 3 月入住 5 晚
Jo 于 2024年03月31日 的回复
Aloha Walter, Thank you for your glowing review! We're thrilled to hear that you enjoyed our excellent location on Poipu Beach, as well as the first-class cuisine and service at Red Salt restaurant. We're glad you found our resort conveniently located within walking distance to the shopping village and nearby restaurants. It's wonderful to hear that you found our rooms well-appointed and our staff excellent. We truly appreciate your recommendation and look forward to welcoming you back soon!Mahalo,

10/10 超赞

Karen

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Proximity to beach.
2024 年 3 月入住 1 晚
Jo 于 2024年03月31日 的回复
Aloha Karen, Thank you for the glowing review! We're thrilled to hear you had a fantastic experience at Ko'a Kea Resort, and enjoyed our proximity to the beach. We look forward to welcoming you back soon!Mahalo,

10/10 超赞

Tyler

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The quality and attentiveness of the staff was second to none. My wife and I were welcomed for our belated-honeymoon (COVID delayed) and at least 3 different staff members acknowledged our special occasion. On site there is really only the one restaurant, Red Salt, it can be a bit pricey but the food is amazing quality. We’re already saving up for the next visit!
2024 年 3 月入住 2 晚
Guest Service Manager 于 2024年04月9日 的回复
Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. Mahalo!

8/10 还可以

michael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the it was quite, clean and safe to walk or drive.
2024 年 3 月入住 7 晚
Jo 于 2024年03月31日 的回复
Aloha Michael,Thank you for your feedback! We're delighted to hear that you found our resort quaint, quiet, and clean, providing a safe environment for walking or driving. We look forward to welcoming you back soon!Mahalo,

10/10 超赞

Kelley

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚
Jo 于 2024年03月31日 的回复
Aloha Kelley, Thank you for your 5-star rating!Mahalo,

10/10 超赞

Sean

The restaurant was excellent and the overall customer service was very responsive.
2024 年 3 月入住 9 晚
Jo 于 2024年03月31日 的回复
Aloha Sean,Thank you for your 5-star review! We're delighted to hear that you enjoyed our excellent restaurant and experienced responsive customer service throughout your stay. We look forward to welcoming you back soon at Ko'a Kea Resort!Mahalo,

10/10 超赞

Sue

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 5 晚
Jo 于 2024年03月31日 的回复
Aloha Sue, Thank you for your 5-star review! We appreciate your feedback.Mahalo,

10/10 超赞

Jordan

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Thought it felt small in a good way. Did not feel too large to walk around it, and didn’t feel over crowded.
2024 年 3 月入住 6 晚
Jo 于 2024年03月17日 的回复
Aloha Jordan, Thank you for sharing your experience! We're delighted to hear that you found our resort to have a cozy atmosphere and just the right size for easy navigation without feeling overcrowded. We appreciate your kind words!Mahalo,

10/10 超赞

Mahi Kiran Reddy,Austin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We really enjoyed our stay and the property is right on the beach so it is really refreshing with the ocean breeze. Really liked the service and will definitely recommend to couples who want a nice peaceful stay.
2024 年 3 月入住 4 晚
Jo 于 2024年03月17日 的回复
Aloha Mahi Kiran Reddy, Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay at Ko'a Kea Resort and the refreshing ocean breeze. We take pride in providing excellent service and are delighted that you'll recommend us to other couples seeking a peaceful retreat. We hope to welcome you back soon!Mahalo,

10/10 超赞

Paul

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2024 年 3 月入住 1 晚
Jo 于 2024年03月17日 的回复
Aloha Paul, Thank you for your glowing review! We look forward to welcoming you back to Ko'a Kea Resort!Mahalo,

8/10 还可以

Nancy

满意:清洁度、员工和服务、住宿条件和设施
Loved having easy access to the ocean!
2024 年 3 月入住 2 晚
Jo 于 2024年03月17日 的回复
Aloha Nancy, Thank you for sharing your experience! We're delighted you enjoyed the convenient access to the ocean. We look forward to welcoming you back soon! Mahalo,

10/10 超赞

Thomas

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 6 晚
Jo 于 2024年03月1日 的回复
Aloha Thomas, Thank you for taking the time to rate our hotel with 5 stars! We hope to welcome you back soon! Mahalo!

10/10 超赞

Lisia,Pittsburgh

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love the place and would come back and stay again long days in the future
2024 年 2 月入住 1 晚
Jo 于 2024年03月1日 的回复
Aloha Lisia, Thank you for the wonderful review! We're thrilled to hear that you loved your stay at Ko'a Kea Resort and look forward to welcoming you back for more memorable days in the future!Mahalo,

8/10 还可以

Eric

2024 年 2 月入住 7 晚
Jo 于 2024年03月31日 的回复
Aloha Eric, Thank you for your review! We appreciate your feedback.Mahalo,

10/10 超赞

Tsuyoshi,Wheelersburg

满意:员工和服务,清洁度
2024 年 2 月入住 4 晚
Jo 于 2024年03月1日 的回复
Aloha Tsuyoshi, Thank you for taking the time to rate our hotel with 5 stars! We hope to welcome you back soon!Mahalo!

10/10 超赞

Pat

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The beach is awesome! Close to shopping and the Canyon. A perfect place a location.
2024 年 2 月入住 2 晚
Jo 于 2024年03月1日 的回复
Aloha Pat, Thank you for 5-star review and feedback, we look forward to your next visit!Mahalo,

10/10 超赞

Tsuyoshi,Wheelersburg

满意:清洁度
2024 年 2 月入住 1 晚
Jo 于 2024年03月1日 的回复
Aloha Tsuyoshi, Thank you for taking the time to rate our hotel with 5 stars! We hope to welcome you back soon!Mahalo!

10/10 超赞

Christopher,Seattle

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you don’t like the large resort feel but want most of the traditional resort amenities then this is a perfect spot for you on Poipu Beach. Wonderful staff with clean, comfortable and well furnished rooms.
2024 年 2 月入住 5 晚
Jo 于 2024年03月1日 的回复
Aloha Christopher, Thank you for the glowing review! We're thrilled to hear you enjoyed our intimate atmosphere and top-notch amenities. Our team looks forward to welcoming you back to Ko'a Kea Resort soon!Mahalo,

10/10 超赞

Caitlin

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I liked having a beach suitable for snorkeling right out of the hotel. Everyone was super friendly and helpful.
Jo 于 2024年02月6日 的回复
Aloha Caitlin, Thank you for the wonderful 5-star review-much appreciated! We look forward to your next visit with us. Mahalo,

10/10 超赞

Michael

满意:清洁度、员工和服务、住宿条件和设施
Beautiful spot on the ocean.
2024 年 1 月入住 4 晚
Jo 于 2024年02月6日 的回复
Aloha Michael, Thank you for the flowing review! We look forward to your next visit with us. Mahalo,

10/10 超赞

Alejandro

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 4 晚
Jo 于 2024年02月1日 的回复
Aloha Alejandro, Thank you for your stellar 5-star review! We're delighted to hear you had a wonderful experience at our resort. We look forward to your next visit. Mahalo,

10/10 超赞

michael

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 5 晚
Jo 于 2024年01月26日 的回复
Aloha Michael, Thank you for staying at Ko'a Kea Resort, we look forward to your next visit! Mahalo,

10/10 超赞

Keven Peter

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our time here. The resort is wonderful, perfect size. Convenient for all south shore activities and walkable to beach and restaurants. Food is great, The staff is amazing, highly recommend.
2024 年 1 月入住 7 晚
Jo 于 2024年01月26日 的回复
Aloha Keven Peter, Thank you so much for taking the time to share your delightful experience with us! We are thrilled to hear that you loved your time at Ko'a Kea Resort and found it to be the perfect size for your needs. It's fantastic that our location proved convenient for exploring all the activities on the south shore and that you enjoyed the proximity to the beach and restaurants.We take pride in offering a great dining experience, and we're delighted to know that you found our food to be delicious. Our staff works hard to provide exceptional service, and your kind words are truly appreciated. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future.Thank you again for choosing our resort and for sharing your positive feedback. We look forward to hosting you again soon!Mahalo,

10/10 超赞

Thomas

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Location was fantastic, close to the beach and easy access to neighboring restaurants and shopping centers. It was exactly what we were looking for!
2023 年 12 月入住 7 晚
Jo 于 2024年01月26日 的回复
Aloha Thomas, Thank you so much for taking the time to leave such a wonderful 5-star review! We're thrilled to hear that our location exceeded your expectations and provided the perfect setting for your stay. Being close to the beach and having easy access to neighboring restaurants and shopping centers are indeed some of the highlights of our property. We appreciate your positive feedback and hope to have the pleasure of welcoming you back for another fantastic experience in the future!Mahalo,

4/10 很差

Bogdan

满意:清洁度
不满意:住宿条件和设施,员工和服务
2023 年 12 月入住 8 晚
Jo 于 2024年02月1日 的回复
Aloha Bogdan, Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. Your comments are important to us, and we would appreciate the opportunity to discuss and address your concerns further. Please feel free to reach out to our team directly.Mahalo,

10/10 超赞

Chinmay

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Vacation Stay!
2023 年 12 月入住 2 晚
Jo 于 2024年01月26日 的回复
Aloha Chinmay, Thank you so much for taking the time to leave us this fantastic 5-star review! We're thrilled to hear that you had a great vacation stay with us. It's always our goal to provide a memorable and enjoyable experience for our guests, and we're delighted to know that we met your expectations.We hope to have the pleasure of hosting you again in the future. Mahalo,

10/10 超赞

Rachael

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 4 晚
Jo 于 2024年02月1日 的回复
Aloha Rachael, Thank you for the fantastic 5-star review! We look forward to welcoming you back.Mahalo,

10/10 超赞

Deepak

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 5 晚
Joanna 于 2024年01月1日 的回复
Aloha Deepak, Thank you for taking the time to rate our hotel with 5 stars! We're thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we're delighted that we could do so for you. Mahalo!

10/10 超赞

Katherine,Seattle

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved this hotel. It was quiet and lovely. The room was comfortable and we loved the ocean view.
2023 年 11 月入住 4 晚
Jo 于 2023年12月5日 的回复
Aloha Katherine, Thank you for the 5-star review-much appreciated! We are thrilled to hear that you enjoyed the room comfort, view, and quiet atmosphere. We look forward to your return to Ko'a Kea Resort. Mahalo,

10/10 超赞

Gae-Charles,Woodland Hills

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Incredible property.
2023 年 11 月入住 4 晚
Jo 于 2023年12月5日 的回复
Aloha Gae-Charles, Thank you for the 5-star review-much appreciated! We look forward to your return to Ko'a Kea Resort. Mahalo,

10/10 超赞

oscar,Hacienda Heights

满意:员工和服务,清洁度
2023 年 11 月入住 6 晚
Jo 于 2023年11月30日 的回复
Aloha Oscar, Thank you for the wonderful 5-star review. We look forward to your next visit with us!Mahalo,

10/10 超赞

Timothy

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful resort! Amazing location and super friendly staff. Great for couples, not for families so much.
2023 年 11 月入住 2 晚
Jo 于 2023年11月19日 的回复
Aloha Timothy, Thank you for the 5-star review. We are thrilled to hear that you enjoyed the location and super friendly staff. We look forward to your next visit. Mahalo!