Kamogawa Kominato Onsen Hotels

"客室は、最初に喫煙ルームに通され、匂いがキツく気分が悪くなったので、変更してもらった。 スタッフは、一人を除いて、ホテル業/サービス業とは思えないほど、ひどい"

"Excellent service 👍 "

"Amazing stay!!! As two English only speakers the staff were wonderful with trying to accommodate and communicate with us. The lady at the front desk who was short with short hair was so kind to us. The property is amazing and the traditional Japanese room was fabulous. Love the stay. Public bath was a unique and clean experience, dinner and breakfast were included! Would definitely return. "

"Awesome amenities on property:)"

"Breakfast and dinner were great. The view of the ocean and the onsens were wonderful. The floor to ceiling windows in our room made for a great water view! "

"As a foreigner with very little understanding of Japanese, I was pleasantly surprised by how helpful the staff were in communicating with us. The counter staff used voice to text translators to translate their Japanese to English. As we arrived directly from the airport, we were too early to check-in, but Tamura-san was very helpful in telling us about their day bath and buffet lunch package for us to spend the time. The onsen was very clean, and the accommodations were comfortable. Higu-san was exceptionally helpful on our last day, as she went the extra mile to help us call a cab to the Kimitsu highway bus station when our taxi apps failed to get us a booking. She helped us load the luggage on the cab, and even sent us off with a snack! For tourists like me who cannot speak Japanese, their support and kindness was immensely invaluable. Thank you Ooeda Onsen Mongatari (Kimitsu no mori) staff!"

"Kaiseki dinner food was terrible. The meat was so tough and didn’t have any flavor. All four of us commented during dinner that the food was not good."

"The room was very specious and had comfortable couch but customer service was not good. They were not friendly and lack of warmness. Also I was disappointed that There was no grocery stores around the hotel. No souvenir shop. "