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"Very happy with this centrally located hotel. Mr Đ in Reception had helped us with. a quick upgrade and book the bus transfer for us. His outstanding service is highly appreciated!"

"Had a wonderful experience with my girlfriend at Golden Sun. Everything from the welcoming doorman to the friendly front desk got things off on the right footing. They even provided a single rose for International Women's Day. The room is clean with excellent lighting. Love the small balcony with doors that open up so we could get some of that fresh Mang Den mountain air. The amenities are some of the best. Kudos on the quality toothbrush and the toothpaste which is severely lacking at most other even higher star hotels. One minor issue was that there was a humming noise somewhere around our room that lasted all night long into the morning that woke us up at times. We couldn't quiet figure out what it was, although one of the hosts said it could be a water pump. Anyways, it's a small inconvenience. If they can fix that, the stay will have been perfect. "

"Overall great experience, staff was amazing, breakfast was great and room was clean and had plenty of space. Would definitely recommend to anyone looking for a hotel and will definitely book again."

"Central location, clean room and common areas, good breakfast. We have been here many times and plan to comeback."

"No toilet paper available during the stay, also they didn’t do your check in with your personal information when you arrive. No towels, no spa even they said there is but I don’t see it. Disappointing. "

"Good room and condition "

"Amenity is not good, it need to be cleaned up "

"Staff wrongfully accused us of stealing a hair dryer without checking. Assuming is not a good way to run business, but facts and evidence does. Do not even think about accusing people unless you have grounds. Lucky that we already checked out before this happened. When family member came to pick up the bike, he was given an inconvenience, staff locked up his bike and was forced to wait. We will never stay at this hotel again and do not recommend it due to incompetent staff. To the owner, you will go bankrupt if the car keeps going without a driver. Don’t drive blind and hire competent representatives. "