Kouts hotels from HK$394

"The room was very tidy. Everything was in order. Spacious rooms. I will definitely stay there again anytime I’m in Merrillvile. "

"5 stars will be back"

"There was absolutely no parking, then we arrived late in the evening to check in and they couldn’t give us a room key and we couldn’t get the app to work because the system was down or rebooting. There for we had to have a staff member take us to our room to let us in, came back down to get bags and had them try again to get us a key card but still wouldn’t work. Therefore one person had to stay in room to be able to open the door as the other had to carry all the bags and belongings. Very disappointing as we were tired and ready to relax for the night. Breakfast in morning was the only good part of the stay."

"Staff"

"The gym room was very helpful, the pool is amazing!"

"Plenty of food within a few hundred feet. Great location great staff and was overall a great stay!"

"When we arrived I felt as if the front counter staff was not really welcoming. They had no friendly personality, it’s like they hated their job. Our room was dirty there were a toy car on the floor a blue cap to a drink on the floor and a used water bottle. The extra blanket was dirty and had stain on it of orange. And some red color on the blanket. I called a head of time to make sure the hot tub was working and was told yes. I was surprised to find it up for maintenance as it was being cleaned. I do like that they clean it but it was an inconvenience as we only booked the room to use the hot tub. It did open after three hours. We also noticed the sign where no children under 16 allowed in the hot tub and it was packed with kids. Which is fine at a point but not when you can get in because there is no room. My stay could have been a lot better. This is not a place I will stay again. "

"Everything was great "

"One of the best stay we ever had. Amazing view of Michigan Lake and Chicago Skyline. Place was very clean and well maintained, easy parking and host is very friendly and helpful. Will definitely visit again in Summer. "