2/10 糟糕
真实旅客
与家人出行
2019年09月4日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
I meant to report this hotel's misconduct to the HKSAR police authority but got too busy. We reserved a room with two beds with private bathroom. Upon arrival, they only gave us a hostel room with a bunk bed with no private bathroom. It was a hostel room and we had to use the shared bathroom outside. They didn't even refund us the price difference. The room condition in that hostel bunk bed room was poor. Lighting was poor, and very old. Most importantly, a hostel bunk bed room without private bathroom was not what we have reserved and paid for.
真实旅客
2019 年 2 月入住 2 晚