TOWNPLACE WEST KOWLOON offers luxury and comfort for extended stays. Enjoy the seasonal pool, garden, and barbecue area. Features include on-site designer shopping, coworking spaces, and free in-room WiFi for seamless connectivity.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Pool
Pet-friendly
Free Wi-Fi
Air-conditioning
Laundry room
Outdoor space
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Located close to M+ Museum and Harbour City, TOWNPLACE WEST KOWLOON provides a corner/local shop, a terrace and designer shops on-site. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
A seasonal outdoor pool
Express check-in, coworking spaces and concierge services
Outdoor furniture, an off-lead area and smoke-free property
A lift, multilingual staff and meeting rooms
Room features
All 843 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
Blackout curtains and slippers
Wardrobes/cupboards, free infant beds and housekeeping
Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are required to download the property's TOWNPLACE本舍 mobile app before check-in
Information provided by the property may be translated using automated translation tools
Due to renovations, hot tub is not available until further notice.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
Swimming pool
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of HKD 400 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 kg per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls, an off-lead area and litter trays are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for HKD 500.0 per night.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: HKD 500 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: HKD 400 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: HKD 500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from April to November
Frequently asked questions
Does TOWNPLACE WEST KOWLOON have a pool?
Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from December 1 until March 31.
Is TOWNPLACE WEST KOWLOON pet-friendly?
Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of HKD 400 per pet, per day. Service animals are exempt from fees.
How much is parking at TOWNPLACE WEST KOWLOON?
This property doesn't offer parking.
What time is check-in at TOWNPLACE WEST KOWLOON?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at TOWNPLACE WEST KOWLOON?
Checkout is at 11:00 AM.
Where is TOWNPLACE WEST KOWLOON located?
Located in Sham Shui Po, this luxury aparthotel is 0.8 mi (1.2 km) from Victoria Harbour, and within 3 mi (5 km) of M+ Museum and Harbour City. Hong Kong - Macau Ferry Terminal and Soho are also within 6 mi (10 km). Hong Kong Nam Cheong Station is 16 minutes by foot and Hong Kong Lai Chi Kok Station is 19 minutes.
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Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.6
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 72 out of 97 reviews
10 - Excellent
72
Rating 8 - Good. 15 out of 97 reviews
8 - Good
15
Rating 6 - Okay. 4 out of 97 reviews
6 - Okay
4
Rating 4 - Poor. 3 out of 97 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 97 reviews
2 - Terrible
3
Reviews
Verified
10/10 Excellent
Ahmed
6 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome Stay. They staff was great and very helpful and accommodating.
Ahmed
Stayed 4 nights in Jun 2025
Verified
10/10 Excellent
chung kei steven
23 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is very new and clean. The harbour view is stunning !
chung kei steven
Stayed 5 nights in Jul 2025
Verified
10/10 Excellent
David
2 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and great facilities - would definitely recommend!
David
Stayed 2 nights in Nov 2024
Verified
10/10 Excellent
Jeannie
1 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic harbour view, friendly staffs and dining options were very good.
Jeannie
Stayed 10 nights in Dec 2024
Verified
10/10 Excellent
Jeannie
1 Jan 2025
Liked: Cleanliness, property conditions & facilities, communication
Fantastic harbour view, good choice of dining options.
The ambiance and our room have a nice view of the harbor.
Malen Ayeras
Stayed 2 nights in Aug 2024
Verified
10/10 Excellent
Ricky
25 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The view is fantastic.
Ricky
Stayed 10 nights in Dec 2024
Verified
10/10 Excellent
Michael
20 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel to stay with plenty shops nearby. Staff was friendly and helpful.
MTR nearby , 3 minutes walk!
Michael
Stayed 5 nights in Oct 2024
Verified
10/10 Excellent
Ricky
27 Dec 2024
Liked: Communication
Amazing view
Ricky
Stayed 5 nights in Dec 2024
Verified
10/10 Excellent
Betsy
21 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Always love looking at the street from my window, best view i've ever seen! Would love to stay there again!
Betsy
Stayed 2 nights in Apr 2024
Verified
10/10 Excellent
Denmark
18 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great services and staffs are always there to help you.
Denmark
Stayed 3 nights in Apr 2024
Verified
8/10 Good
Angie
14 Dec 2024
Liked: Cleanliness, amenities, communication
The view was incredible. Very clean room, lots of storage. Comfortable bed.
Angie
Stayed 5 nights in Dec 2024
Verified
10/10 Excellent
THERESA
27 Aug 2024
Liked: Cleanliness, amenities, room comfort, communication
I love the fitness facilities.
Staff are friendly and efficient.
THERESA
Stayed 5 nights in Aug 2024
Verified
10/10 Excellent
ADRIAN
10 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
New building; lots of facilities; stylish; near MTR station; large room
ADRIAN
Stayed 3 nights in Oct 2024
Verified
10/10 Excellent
Francis
14 Dec 2024
Liked: Cleanliness, room comfort, communication
Every aspect is beyond expectation!
New apartment hotel, with fantastic view and practical layout of rooms. Very comfortable stay n easy access to the mtr Nam Cheong station
Francis
Stayed 3 nights in Dec 2024
Verified
8/10 Good
Moritz
2 Feb 2025
Liked: Cleanliness, communication
Incredible view and everything brand new!
Brand new hotel, we’re fortunate enough to be arranged to a harbour view studio. Gym and rooftop BBQ place are one of the highlights we enjoyed very much. Only downside is the studio is incredibly small so with a small family is a bit of a stretch, they have a cot which is a big plus!
Moritz
Stayed 5 nights in Jan 2025
Verified
10/10 Excellent
CHI YAN
15 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
property clean and modern . room look very brand new and design really practical. only price little bit high ,,but this still a good value to stay in.
CHI YAN
Stayed 1 night in Aug 2024
Verified
10/10 Excellent
Keith
3 Oct 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic experience. Basketball court, clean, organized. Everything was perfect.
Keith
Stayed 8 nights in Sep 2024
Verified
8/10 Good
Esther
12 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Our 2 bed apartment had a great view to Hong Kong island. There's a washer/ dryer machine in the apartment which is a bonus.
All the staffs were very polite and accommodating.
Esther
Stayed 7 nights in Apr 2024
Verified
10/10 Excellent
Verified traveller
4 Apr 2024
Liked: Cleanliness, room comfort, communication
Great views and location
Great location close to MTR, we stayed in a two bedroom sea view and the views were excellent. Decent size for HK. House keeping was only once every 3 days though and with kids the floor gets filthy without daily vacuum. Otherwise cannot fault the hotel.
Verified traveller
Stayed 1 night in Apr 2024
Verified
10/10 Excellent
Harvey
6 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The view was amazing and the building is very new. Rooms were big and had everything a family of 5 needed. There is a small grocery store 5 mins away along with convenience store, pharmacy and restaurants. We would definitely consider this place first when we come back.
Harvey
Stayed 7 nights in Feb 2024
Verified
10/10 Excellent
Joseph
2 Jun 2024
Liked: Cleanliness, property conditions & facilities, communication
Great place to work and live. It’s 7 minute walk to MTR so quite convenient.
There are not many restaurants until they open up below or you walk 10 minutes to the local shopping centre.
Taxi’s know the place so generally all good.
Joseph
Stayed 6 nights in May 2024
Verified
10/10 Excellent
See
30 Nov 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was way beyond our expectations in many aspects: 1. Priceless ocean view 2. Clean and new all around 3. Great service front desk 4. Facility with huge work out room, good size swimming pool, beautifully appointed shared work space and shared kitchen.
I highly recommend this property for your stay in Hong Kong for business or leisure. A five-star and 2 thumbs up experience.
See
Stayed 7 nights in Nov 2024
Verified
10/10 Excellent
Wanny
17 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Stuff is extremely professional. They remember you, n provide the service before you ask. It shows that all of the stuffs working by Heart……thank you thank you…..hopefully see you again next year….
Wanny
Stayed 10 nights in Feb 2024
Verified
10/10 Excellent
Verified traveller
4 Apr 2024
Liked: Cleanliness, room comfort, communication
Phenomenal property. I never write reviews but had to for Townplace its that nice. Impeccable condition, still feels brand new 6 months in. Design is extraordinary. They thought of everything and more in both the individual bedrooms, but particularly the common spaces on the upper floors. Magnificent views of the harbor, and easy metro access gets you anywhere easily. Door to door in Central HK in 16 mins.