Aparthotel

TOWNPLACE WEST KOWLOON

5.0 star property

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TOWNPLACE WEST KOWLOON offers luxury and comfort for extended stays. Enjoy the seasonal pool, garden, and barbecue area. Features include on-site designer shopping, coworking spaces, and free in-room WiFi for seamless connectivity.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Outdoor space
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About this property

TOWNPLACE WEST KOWLOON

  • Luxury aparthotel near Victoria Harbour
  • Located close to M+ Museum and Harbour City, TOWNPLACE WEST KOWLOON provides a corner/local shop, a terrace and designer shops on-site. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • A seasonal outdoor pool
    • Express check-in, coworking spaces and concierge services
    • Outdoor furniture, an off-lead area and smoke-free property
    • A lift, multilingual staff and meeting rooms
  • Room features
  • All 843 rooms have comforts such as air conditioning, as well as perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Blackout curtains and slippers
    • Wardrobes/cupboards, free infant beds and housekeeping

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Guests are required to download the property's TOWNPLACE本舍 mobile app before check-in

Information provided by the property may be translated using automated translation tools

Due to renovations, hot tub is not available until further notice.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 December to 31 March:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HKD 400 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 20 kg per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls, an off-lead area and litter trays are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for HKD 500.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: HKD 400 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: HKD 500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to November

Frequently asked questions

Does TOWNPLACE WEST KOWLOON have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from December 1 until March 31.

Is TOWNPLACE WEST KOWLOON pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 20 kg per pet. There's a fee of HKD 400 per pet, per day. Service animals are exempt from fees.

How much is parking at TOWNPLACE WEST KOWLOON?

This property doesn't offer parking.

What time is check-in at TOWNPLACE WEST KOWLOON?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at TOWNPLACE WEST KOWLOON?

Checkout is at 11:00 AM.

Where is TOWNPLACE WEST KOWLOON located?

Located in Sham Shui Po, this luxury aparthotel is 0.8 mi (1.2 km) from Victoria Harbour, and within 3 mi (5 km) of M+ Museum and Harbour City. Hong Kong - Macau Ferry Terminal and Soho are also within 6 mi (10 km). Hong Kong Nam Cheong Station is 16 minutes by foot and Hong Kong Lai Chi Kok Station is 19 minutes.

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Reviews

Reviews

9.2

Wonderful

9.2

Cleanliness

9.6

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 72 out of 97 reviews
Rating 8 - Good. 15 out of 97 reviews
Rating 6 - Okay. 4 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

Reviews

Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome Stay. They staff was great and very helpful and accommodating.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

chung kei steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
This hotel is very new and clean. The harbour view is stunning !
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent location and great facilities - would definitely recommend!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic harbour view, friendly staffs and dining options were very good.
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Jeannie

Liked: Cleanliness, property conditions & facilities, communication
Fantastic harbour view, good choice of dining options.
Stayed 11 nights in Dec 2024
Verified

10/10 Excellent

Malen Ayeras

Liked: Cleanliness, amenities, property conditions & facilities
The ambiance and our room have a nice view of the harbor.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view is fantastic.
Stayed 10 nights in Dec 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice hotel to stay with plenty shops nearby. Staff was friendly and helpful. MTR nearby , 3 minutes walk!
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Ricky

Liked: Communication
Amazing view
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

Betsy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Always love looking at the street from my window, best view i've ever seen! Would love to stay there again!
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Denmark

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great services and staffs are always there to help you.
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Angie

Liked: Cleanliness, amenities, communication
The view was incredible. Very clean room, lots of storage. Comfortable bed.
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

THERESA

Liked: Cleanliness, amenities, room comfort, communication
I love the fitness facilities. Staff are friendly and efficient.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

ADRIAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
New building; lots of facilities; stylish; near MTR station; large room
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Francis

Liked: Cleanliness, room comfort, communication

Every aspect is beyond expectation!

New apartment hotel, with fantastic view and practical layout of rooms. Very comfortable stay n easy access to the mtr Nam Cheong station
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Moritz

Liked: Cleanliness, communication

Incredible view and everything brand new!

Brand new hotel, we’re fortunate enough to be arranged to a harbour view studio. Gym and rooftop BBQ place are one of the highlights we enjoyed very much. Only downside is the studio is incredibly small so with a small family is a bit of a stretch, they have a cot which is a big plus!
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

CHI YAN

Liked: Cleanliness, amenities, property conditions & facilities, communication
property clean and modern . room look very brand new and design really practical. only price little bit high ,,but this still a good value to stay in.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic experience. Basketball court, clean, organized. Everything was perfect.
Stayed 8 nights in Sep 2024
Verified

8/10 Good

Esther

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our 2 bed apartment had a great view to Hong Kong island. There's a washer/ dryer machine in the apartment which is a bonus. All the staffs were very polite and accommodating.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great views and location

Great location close to MTR, we stayed in a two bedroom sea view and the views were excellent. Decent size for HK. House keeping was only once every 3 days though and with kids the floor gets filthy without daily vacuum. Otherwise cannot fault the hotel.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Harvey

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view was amazing and the building is very new. Rooms were big and had everything a family of 5 needed. There is a small grocery store 5 mins away along with convenience store, pharmacy and restaurants. We would definitely consider this place first when we come back.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities, communication
Great place to work and live. It’s 7 minute walk to MTR so quite convenient. There are not many restaurants until they open up below or you walk 10 minutes to the local shopping centre. Taxi’s know the place so generally all good.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

See

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was way beyond our expectations in many aspects: 1. Priceless ocean view 2. Clean and new all around 3. Great service front desk 4. Facility with huge work out room, good size swimming pool, beautifully appointed shared work space and shared kitchen. I highly recommend this property for your stay in Hong Kong for business or leisure. A five-star and 2 thumbs up experience.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Wanny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stuff is extremely professional. They remember you, n provide the service before you ask. It shows that all of the stuffs working by Heart……thank you thank you…..hopefully see you again next year….
Stayed 10 nights in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
Phenomenal property. I never write reviews but had to for Townplace its that nice. Impeccable condition, still feels brand new 6 months in. Design is extraordinary. They thought of everything and more in both the individual bedrooms, but particularly the common spaces on the upper floors. Magnificent views of the harbor, and easy metro access gets you anywhere easily. Door to door in Central HK in 16 mins.
Stayed 7 nights in Mar 2024