住過咁多酒店,第一次轉雙人大床床要加錢,無late check out(又係要加錢), check in 時服務員熊度極差,原全似佢係客人多過服務員,第一次住酒店有這種體驗
Ka Lok
2020 年 7 月入住 1 晚
Front Desk 于 2020年07月4日 的回复
Dear Guest,
We are delighted to receive your review and especially pleased to read your kind words about our customer service. We have noted your constructive feedback on our customer service. We will make every effort to seek continuous improvement in serving our customers satisfactorily.
We are eager to provide a comfortable stay and pleasant experience to our guests, your valuable words would be the key to drive us sustainable and successful.
Please notify us when you plan your next trip to Hong Kong and we will try our best to make your stay more pleasant and comfortable.
2/10 糟糕
Man Kit
2020年06月28日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Felt very disappointed!! Do not suggest it!
The service was very bad. The room was very dirty. There was containment in the bed sheet, which was very disgusting.
The breakfast was poor too.
you can enjoy more better hotel with the same price!