"The room was very clean and had been recently painted - this was obvious due to the paint splashes on the floor and net curtains. It is also single glazing so even on the 11th floor outside noises can be heard. There is also no international power points or USB ports in the room but the staff were very helpful in getting an adapter for the room. The location is in a residential area so grab / taxi is needed to get to Ipoh’s points of interest. "
"The cups, bowls and plates in the apartment looked dusty. There was no hot water in 1 of the shared bathroom. The notice showed need to wait 30 minutes for hot water. It’s not sustainable if we keep the water running more than 30 minutes. The sliding glass door couldn’t be locked. The floor was dusty."
"Compliments for Reception Staff Jannah, Jagjeet and Housekeeping Team :
Dear Management of AC Hotels by Marriott Ipoh,
I would like to express my sincere appreciation for the outstanding service provided during my recent stay at your hotel, from 16th January to 18th January.
A special thank you to Jannah at the reception for her warm welcome, professionalism, and attentiveness. She was courteous, efficient, and always ready to assist with a genuine smile, which made the check-in and overall experience truly pleasant. Also a big thank you to Jagjeet for placing the slice of birthday cake in our room so that i may surprise my best friend on her birthday!
I would also like to commend the housekeeping team for the birthday decorations as well as maintaining the room in impeccable condition. The cleanliness, attention to detail, and consistency throughout my stay did not go unnoticed and greatly enhanced my comfort.
Please extend my gratitude to Jannah, Jagjeet, and the entire housekeeping team for their dedication and excellent service. They are a true credit to AC Hotels by Marriott Ipoh.
Thank you once again for a wonderful experience.
Zuleeyantee Suri
Warm regards,"
"Nice hotel, very strategically located.
The restaurant has variety food to cater for all.
Word of caution for the Biryani served at adjacent joint. The egg they give you is really bad."
"The staff were very friendly and welcoming, especially the young man at reception during check-in and the breakfast restaurant manager.
However, the overall experience was average. The room for two was quite small and rather dark, although it was clean and nicely maintained. The bathroom is in the typical Malaysian style, so after showering the whole floor becomes wet. A floor squeegee would really help. The towels had visible stains, which was disappointing.
In the restaurant, many of the chair covers were stained. Breakfast options were limited for a European guest – mostly toast and beans. I tried some of the local dishes, but they felt too heavy for breakfast. On a positive note, the samosas and spring rolls were very good.
Overall, it was an okay stay, but there is room for improvement.
"
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