check in process needs to be greatly improved. No instruction was communicated to me until I called them on the morning of the check in date. At the property, I called the number as per instructed but my calls were unanswered. It was approximately 40 minutes after and assistance from the security guard that i got in contact with the guy who’s supposed to help me check in.
Location was great though
Danson
8/10 不錯
saif
伴侶同遊
2024年1月30日
讚好:整潔度、設施服務和住宿狀況
Very good location. Best views of the city. Very good price. Best place to stay
saif
於 2024 年 1 月住了 3 晚
10/10 優異
Sandra
2024年1月28日
讚好:整潔度和客房舒適度
High end with an affordable price.
Sandra
於 2024 年 1 月住了 5 晚
8/10 不錯
Jacqueline
親子同遊
2024年1月27日
讚好:整潔度和住宿狀況
We had a wonderful time in KL, thanks to Qasim and the great location of the property. Communication was not the best prior to the trip (ie there was only a phone number given and no front desk like a normal 24hr hotel), Qasim was excellent during the stay. The facilities of Axon were very good although shared with the sleeping lion hotel. Close to all major shopping and eating in Bukit Bintang. We booked 3 queen beds in a 3 br apartment but it was actually a studio and a 2 br apartment, and one br had only a single bed. It was a bit annoying to enter 3 separate codes to get into the main door and then into the two units. Basic toiletries were supplied including detergent for the washing machine but we had to contact Qasim for extra supplies during our stay.
Jacqueline
10/10 優異
Wee Boon
家人同遊
2024年1月10日
讚好:整潔度和客房舒適度
Pretty good we were staying on 39th floor
Wee Boon
於 2024 年 1 月住了 2 晚
4/10 欠佳
antoine
2024年1月9日
讚好:整潔度和客房舒適度
antoine
於 2024 年 1 月住了 2 晚
4/10 欠佳
Mei Ling
2024年1月8日
Mei Ling
於 2024 年 1 月住了 1 晚
10/10 優異
Elya
親子同遊
2024年1月7日
讚好:整潔度、設施服務和住宿狀況
Very good location. Near from pavilion. The view from pool very cool. The service is good. Thankyou.