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关于普特拉贾亚湖畔希尔顿逸林酒店的点评

5 out of 5
普特拉贾亚湖畔希尔顿逸林酒店
No 2 Jalan 5/5, Presint 5, Putrajaya, Putrajaya

点评

8.6

超赞

10 分 - 超赞。56 条好评，共有 104 条点评" "
8 分 - 还可以。27 条好评，共有 104 条点评" "
6 分 - 一般。14 条好评，共有 104 条点评" "
4 分 - 很差。2 条好评，共有 104 条点评" "
2 分 - 糟糕。5 条好评，共有 104 条点评" "

9.0/10

清洁度

9.0/10

员工和服务

8.8/10

服务设施

8.8/10

住宿条件和设施

8.8/10

环保

点评

10/10 超赞

Kit Wa Anita

与家人出行, 商务旅客
满意：员工和服务、服务设施、住宿条件和设施
The room is spacious and rather clean. Staff were friendly and helpful. They responded rather quickly to requests.
2023 年 11 月入住 4 晚
KULPR 于 2024年01月11日 的回复
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 一般

Thomas

2023 年 10 月入住 2 晚
Admin 于 2023年10月20日 的回复
Dear Thomas, Thank you for reviewing your stay with us, we are sorry that you did not enjoy your experience at our property. For any inconvenience you faced, we would like to apologize from our entire team.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

YING KUN

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 1 晚
KULPR 于 2023年06月12日 的回复
Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 一般

Joanna

2023 年 2 月入住 2 晚
KULPR 于 2023年03月12日 的回复
Dear Joanna,Thank you for rating us. Our team was truly happy to be at your service. We look forward welcoming you back to DoubleTree by Hilton Putrajaya Lakeside in the near future. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

HONG NEI

团体旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2022 年 10 月入住 3 晚
Ian Barrow, General Manager 于 2022年10月18日 的回复
Dear Hong, Thank you for taking your invaluable time to share your perfect rating with us. We sincerely hope that you had a joyous time with us. We look forward to welcoming you again soon with a warm cookie!

6/10 一般

Amer

与配偶出行
满意：清洁度
不满意：住宿条件和设施，服务设施
Either you use hot or cold water, you will only get hot water. Overall service was alright, room amenities needs to improve. Hilton is a famous international brand but this one did not meet it's standard.
2024 年 4 月入住 1 晚
Azman Imbran 于 2024年04月14日 的回复
Thank you for taking the time to rate. Please accept our sincere apology if your stay was not up to your expectations. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards, Azman Imbran Duty Manager DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Sarah

满意：清洁度、员工和服务、住宿条件和设施
Stunning hotel's very clean most of all amazing staff and delicious breakfast buffet.
2024 年 4 月入住 1 晚
KULPR 于 2024年04月23日 的回复
Dear Sarah,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

David

满意：住宿条件和设施，员工和服务
Overall, very nice.
2024 年 3 月入住 8 晚
KULPR 于 2024年04月1日 的回复
Thank you for making us your hotel of choice during your recent trip to Putrajaya. We are delighted to learn that you enjoyed your stay, and that we hope to welcome you again soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

MIO

满意：住宿条件和设施，员工和服务
2024 年 3 月入住 4 晚
KULPR 于 2024年03月27日 的回复
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

VICKY

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
KULPR 于 2024年03月24日 的回复
Dear Vicky,Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 一般

Ali

满意：员工和服务
It was a nice stay as an extended layover before coming back to Sydney. Nothing extra wow about this stay - all the bare necessities.
2024 年 3 月入住 2 晚
KULPR 于 2024年03月24日 的回复
Dear Ali,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
KULPR 于 2024年03月3日 的回复
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

MUHAMMAD AL AMIN BIN

与家人及幼儿出行, 与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
kids friendly
2024 年 2 月入住 1 晚
Syazwan 于 2024年02月21日 的回复
Dear Mr. Muhammad Al Amin Bin,Thank you for choosing to stay at DoubleTree by Hilton Putrajaya Lakeside and for sharing your feedback. We truly appreciate your time and input.We're delighted to hear that you found our hotel to be kid-friendly. Ensuring a comfortable and enjoyable experience for families is one of our top priorities, and we're thrilled that we met your expectations in this regard.If you have any further comments, suggestions, or requests, please don't hesitate to reach out to us. We value your feedback and are always looking for ways to enhance our guests' experiences.We hope to have the pleasure of welcoming you and your family back to our hotel in the near future for another enjoyable stay.Warm regards,Syazwan IbrahimAssistant Front Office Manager

10/10 超赞

Nafa

满意：清洁度、员工和服务、住宿条件和设施
KULPR 于 2024年02月13日 的回复
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 一般

habibullah

满意：住宿条件和设施
不满意：员工和服务
its was good place relax , but the stuff stilling money from guests I chose breakfast and pay for it 8$ than morning they told me you have to pay cash , they charged me on property for tourists tax I pay it cash 10 Malaysian but the charged me over my account too which is not honest with people in this way they lose people trust andI will tell all my friends and people . its fine its not big dale for me but in the future they are loser I hope you guys take care of this in future thanks .
2024 年 1 月入住 1 晚
KULPR 于 2024年02月13日 的回复
Dear Habibullah,Greetings from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the pleasure of welcoming you back to DoubleTree by Hilton Putrajaya Lakeside very soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

Alison

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Public transportation when traveling with kids is easier. but it does not exist in the entire town. Apart from that all good. The food is nice and great. Staff is very friendly. Only the baggage could come earlier during check in. And it would be nice to be shown the way to room at first time, since it is very confusing layout. Coming again.
2024 年 1 月入住 1 晚
KULPR 于 2024年02月6日 的回复
Dear Alison,Thank you for taking your invaluable time to share your kind feedback with us. Kindly be assured that we have shared your feedback with our team for improvement, and that we look forward to your next visit. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 一般

Kit Yee Jody

团体旅客
满意：员工和服务
Just some noise in the room but it is not from the air conditioning or refrigerator. Also bath gel used up and hasn’t refill.
2024 年 1 月入住 1 晚
Syazwan 于 2024年01月25日 的回复
Dear Kit Yee Jody,Greetings! I hope this message finds you well.Thank you for choosing DoubleTree By Hilton Putrajaya Lakeside, and for sharing your feedback on Expedia. Your insights are essential to us.I apologize for any noise disturbance and the bath gel issue. Our team is addressing these concerns promptly. Maintenance will inspect the room, and housekeeping will ensure amenities are consistently replenished.Your understanding is appreciated, and we are committed to improvements. If you have further feedback or plan to stay with us again, feel free to contact me directly.Thank you for choosing us. We look forward to welcoming you back for an enhanced experience.Best regards,Syazwan IbrahimAssistant Front Office Manager

10/10 超赞

Alejandra

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly, the area was quiet. It’s about a 30 minute drive to KL but with grab it’s very cheap.
2024 年 1 月入住 3 晚
KULPR 于 2024年02月6日 的回复
Dear Alejandra,Thank you for your review. Our team was truly happy to be at your service. We look forward to welcoming you again soon with a warm cookie!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Toshihiro

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I wanted to take a walk, if I had enough time, because the area was nice to walk. And the hotel is also good to stay.
2024 年 1 月入住 1 晚
KULPR 于 2024年01月18日 的回复
Dear Toshihiro,Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Howard

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Excellent stay with my parents. We stayed in a family room which had more than enough space. The property is beautiful and makes for a great staycation or retreat. Our room initially had leaking water from the ceiling, but upon contacting the reception, we were moved to an equivalent room next door and offered a free breakfast. Wonderful service and we hope to visit again soon.
2024 年 1 月入住 1 晚
KULPR 于 2024年01月11日 的回复
We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 一般

真实旅客

与家人出行
满意：清洁度、住宿条件和设施、客房舒适度
Mix Experience This Time
Reception tak inform parking boleh validate so here we lost RM32 on parking aje. Our previous stay was RM5 per day and was not able to validate too so we thought it was the same this round. Buffet breakfast surprisingly not to our expectations (taste wise). Disappointing. Other than these two, the stay was superb as always. Splash pool was entertaining definitely for the kids - main reason why we checking in here from Shah Alam.
2023 年 12 月入住 2 晚
Syazwan Ibrahim 于 2023年12月29日 的回复
Dear Anonymous,I trust this message finds you well, and I appreciate you sharing your feedback regarding your recent stay with us at DoubleTree by Hilton Putrajaya Lakeside.I sincerely apologize for the oversight regarding the parking validation, and I regret any inconvenience this may have caused. It appears there was a misunderstanding, and I appreciate your patience. Please be assured that we will review our communication processes to ensure such incidents are minimized in the future.Regarding your disappointment with the buffet breakfast, I am sorry to learn that it did not meet your expectations in terms of taste. Your feedback is valuable, and I will share it with our culinary team to assess and enhance our offerings.I want to address your concerns and seek a better understanding of the parking situation. If you could provide more details or let me know if there is anything specific you would like us to look into, it would be greatly appreciated.Despite these challenges, I am pleased to hear that overall, your stay was superb and that the Splash Pool entertained the kids.Thank you for choosing DoubleTree by Hilton Putrajaya Lakeside, and I hope we can have the opportunity to welcome you back for an improved experience.Best Regards,Syazwan IbrahimAssistant Front Office ManagerDoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Fahrul

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 12 月入住 6 晚
KULPR 于 2024年01月11日 的回复
We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Ronald

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Beautiful grounds. Quiet. Spacious rooms. Great value for money. Highly recommended. We will return without a doubt.
2023 年 12 月入住 3 晚
KULPR 于 2024年01月11日 的回复
Thank you for leaving us a perfect rating! We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Mohamad Naim

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good place and area for business
2023 年 12 月入住 6 晚
KULPR 于 2024年01月11日 的回复
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Ignatious

商务旅客
2023 年 11 月入住 2 晚
KULPR 于 2024年01月11日 的回复
Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Norizan

满意：清洁度、员工和服务、服务设施、住宿条件和设施
2023 年 11 月入住 1 晚
KULPR 于 2024年01月11日 的回复
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Janice

满意：清洁度、员工和服务、住宿条件和设施
Nice quiet area , plenty of outdoor space and good views of the lake. Amazing breakfast and evening buffet
2023 年 11 月入住 5 晚
KULPR 于 2024年01月11日 的回复
Thank you for taking the time to share your recent experience and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area - please let me know if we can assist with booking and arrangements.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Peter

2023 年 10 月入住 1 晚

8/10 还可以

Ingo，Berlin

团体旅客, 商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
It's a nice resort place between the airport and the city. Good fun to stroll around the lake. Else, there isn't much to do. Plenty of kids around, who enjoy playing in the Water Splashes :D
2023 年 10 月入住 1 晚

10/10 超赞

TAKAMITSU

2023 年 10 月入住 1 晚

8/10 还可以

Gaytri

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
First day o encountered ants everywhere In my room, so I notified front desk staff who told me she’ll send housekeeping to spray ants. Fifteen minutes passed and noone came so called again and I told them of in 10 minutes no one comes then move me to a cleaner room. Finally housekeeper came and sprayed the ants while I was still in my room. Dirty place
2023 年 10 月入住 1 晚
Admin 于 2023年10月24日 的回复
Dear Gaytri, Greeting from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking your invaluable time to share your kind feedback with us. We are sorry to read that our services and facilities were not up to your satisfaction, and I would like to apologize for any inconvenience this has caused you. With the help of your feedback, we can improve our future services and facilities and we will do our utmost to offer you the best service next. We hope to welcome you again soon in our hotel!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Yiwa

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I had a fantastic experience at this hotel. The service was exceptional, with staff going above and beyond to make my stay comfortable. The room was spacious and impeccably clean, providing a peaceful retreat after a long day of exploring. The hotel's central location made it easy to access all the attractions I wanted to visit. I also appreciated the attention to detail, from the welcoming atmosphere in the lobby to the well-maintained facilities. I highly recommend this hotel and look forward to returning in the future
2023 年 10 月入住 2 晚
Admin 于 2023年10月20日 的回复
Dear Yiwa,Greeting from DoubleTree by Hilton Putrajaya Lakeside. Thank you for taking your invaluable time to share your kind feedback and leave us a perfect 5* rating. We are delighted to hear our Staff have delivered you a heartfelt service and at the same time you had a peaceful stay in our hotel. We hope to welcome you again soon with warm cookies!Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Jessica

2023 年 10 月入住 1 晚
Admin 于 2023年10月20日 的回复
Dear Jessica,Thank you for leaving us a perfect 10 rating. We are happy to know that you've had a great experience at our hotel. We look forward to welcoming you back to our hotel soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

真实旅客

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was pleasant.
2023 年 9 月入住 2 晚
Admin 于 2023年10月2日 的回复
Dear Guest,Thank you for your perfect 10 rating. Happy to find that you've truly enjoyed your stay with us. We look forward to hosting you again on your next visit to Putrajaya! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Shirin

满意：清洁度、员工和服务、住宿条件和设施
Inconvenient
Admin 于 2023年10月2日 的回复
Dear Shirin,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 一般

Tian soon

与家人出行
不满意：客房舒适度，住宿条件和设施
2023 年 9 月入住 1 晚
Admin 于 2023年10月20日 的回复
Dear Tian Soon,Thank you for your rating. We are sorry to hear you have been dissatisfied with your stay with us. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

4/10 很差

Patrick

2023 年 8 月入住 1 晚
Admin 于 2023年09月6日 的回复
Dear Patrick,Thank you for reviewing your stay with us, we are sorry to read that you did not enjoy your experience at our property. For any inconvenience experienced we would like to apologize from our entire team.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

SATOMI

团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
周辺の施設があまりありません。
2023 年 8 月入住 2 晚
Admin 于 2023年09月1日 的回复
Dear Satomi,Thank you for leaving us a perfect rating. We are happy to know that you've had a great experience at our resort. We look forward to welcoming you back to our resort soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

?

团体旅客
满意：清洁度、服务设施、住宿条件和设施
部屋は綺麗な気楽になりました。
2023 年 8 月入住 1 晚
Admin 于 2023年10月2日 的回复
Dear Guest,Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

Mei Ling Clara Ann

满意：清洁度、员工和服务、住宿条件和设施
Hotel stay was comfortable and room is clean.
2023 年 8 月入住 3 晚
Admin 于 2023年08月16日 的回复
Dear Clara Ann,Thank you for your time to give us a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

xia feng

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
One of the best place for family to spend some good time. 4 difference pools make the parents life a lot easy. It would be the best if the hotel have the kids play room more affordable and with some quality equipment. Kids club needs to open every day not only in the weekends. Found a huge dead cockroach in the changing room.
2023 年 8 月入住 1 晚
Admin 于 2023年08月16日 的回复
Dear Xia Feng, Thank you for your time to give a rating and sharing your experience with us. Furthermore, we thank you for sharing your constructive feedback with us, in order for us to ensure that our guests have the most comfortable stay with us. Looking forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

Duratul'ain Binti Mohamad

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The staffs in front-desk welcome us very well, including the staff in my kitchen and the luggage carrier. Very clean room…thank you..
2023 年 8 月入住 1 晚
Admin 于 2023年08月16日 的回复
Dear Duratul'ain,We are happy to see your great 5* rating! Thanks for allowing us to be a part of your wonderful, memorable experience. We look forward to seeing you again in the near future.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

Hamidah

与家人出行
满意：清洁度
不满意：服务设施
i like the spaciousness of the rooms and area. Our check-in was not done even after we return to the hotel at 6.30pm on the first day of our stay.
2023 年 8 月入住 3 晚
KULPR 于 2023年08月12日 的回复
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

2/10 糟糕

Tetsuya

2023 年 7 月入住 1 晚
KULPR 于 2023年07月31日 的回复
Thank you for taking the time to rate. Please accept our sincere apology if your stay was not up to your expectation. We look forward to welcoming you back soon at DoubleTree by Hilton Putrajaya Lakeside to try to redeem your trust in our hotel and to provide you with a far better service than what you have experienced.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

6/10 一般

Inder，Bangkok

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The ac had a problem temp maintains 22 Deg c regardless of the setting. Could not sleep all night
2023 年 7 月入住 1 晚
KULPR 于 2023年07月29日 的回复
Thank you for your time to give a rating and sharing your experience with us. We do look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

Ravi Chander

满意：清洁度、员工和服务、住宿条件和设施
Nice place but check on took longer
2023 年 7 月入住 1 晚
KULPR 于 2023年07月25日 的回复
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

10/10 超赞

SHUNGO，Arakawa-ku

满意：清洁度、员工和服务、住宿条件和设施
2023 年 7 月入住 1 晚
KULPR 于 2023年07月25日 的回复
Thank you for leaving us a 5 out of 5 rating. We are pleased to know that you had an enjoyable stay in our resort like hotel. Looking forward to welcome you back soon. Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

Rose

2023 年 7 月入住 4 晚
KULPR 于 2023年07月25日 的回复
Thank you for leaving us a good rating. We are pleased that you've had a great stay with us. We look forward to welcoming you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

8/10 还可以

Ahmad Syahir

与家人出行
满意：员工和服务，清洁度
Waiting time for beg is like 1 hour. If you decided to take it yourself, make sure you know how far you'll walk to your room. Long queue for breakfast during weekends. The staff is trying hard to find seats for guests. Perhaps open another area for breakfast if high occupancy. Aircon took a long time to warm up and hours to become cold. Other than that room is fine.
KULPR 于 2023年07月15日 的回复
Thank you for making DoubleTree by Hilton Putrajaya Lakeside your hotel of choice during your most recent trip. Furthermore, we thank you for sharing your constructive feedback with us, in order for us to ensure that our guests have the most comfortable stay with us. Looking forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside! Kind Regards,DoubleTree by Hilton Putrajaya Lakeside

2/10 糟糕

Mohamed Faizal

2023 年 6 月入住 2 晚
KULPR 于 2023年07月25日 的回复
Thank you for your time to give a rating. We do look forward to welcome you back to DoubleTree by Hilton Putrajaya Lakeside soon.Kind Regards,DoubleTree by Hilton Putrajaya Lakeside