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GM 重大時刻酒店的評價

2 out of 5
GM 重大時刻酒店
1 & 3 Jalan PJS 11, Bandar Sunway Metro, Petaling Jaya, Selangor

評價

7.6

不錯

10 分評分，優異；113 則評價中有 22 則" "
8 分評分，不錯；113 則評價中有 53 則" "
6 分評分，一般；113 則評價中有 26 則" "
4 分評分，欠佳；113 則評價中有 8 則" "
2 分評分，很差；113 則評價中有 4 則" "

7.4/10 

整潔度

7.4/10 

職員與服務

7.6/10 

設施服務

7.0/10 

住宿狀況

7.6/10 

環保程度

評價

8/10 不錯

Lee Lee

於 2023 年 5 月住了 2 晚

6/10 一般

LI

GM
住宿普通，周邊有個百貨還算方便
於 2019 年 1 月住了 5 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
到Sunway Lagoon遊玩不錯的旅店
就在Sunway Lagoon旁 至Sunway Lagoon內吃喝玩樂應有盡有 Pyramid Mall就連在旁邊方便購物 所附早餐就在樓下 選擇多且不管您多早要來吃
於 2018 年 9 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

6/10 一般

Maximilian

讚好：整潔度和職員與服務
Its location is fantastic, walking distance from food, entertainment and public transport. It does take some time if coming from the airport. It is very nationalistic, and my air-con just blew the air around without cooling it much.
於 2024 年 4 月住了 2 晚

6/10 一般

Mimi

於 2024 年 4 月住了 2 晚

2/10 很差

Brett

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The picture they use in their advertisement must be from the first day they opened thirty years ago? The place was dirty and shabby and worn out and due to the late hour of our arrival we decided we would stay and get an upgrade in the morning, also it was Christmas and all the other hotels were at maximum capacity and charging double rates due to the holiday. We were given a closet sized room that stunk of mold and the elevator was right next to the room. After going out in the morning and finding that every hotel was booked and there were still bus loads of people coming and going we realized we were screwed unless we wanted to pay double or triple our expected budget. We asked this hotel for an upgrade and were told that "due to the holiday" yadda yadda yadda, that it would be difficult but after a little negotiation a number was agreed to and we paid and additional amount of 45 ringlet? for the two days stay. We were shown a room with an actual window, You know like the picture in the add but only thirty years older? It was bigger and had a window was the only thing I can say was an improvement as there was an airplane turbo fan outside the window that roared 24/7. We stayed only because trying to find another room elsewhere would have cost us double or triple our budgeted stay. To say it was a good stay in KL would be an exaggeration. To be honest I have done a lot of traveling and have NEVER had such a bad experience in my 65 years. I will never go to KL again.
於 2023 年 12 月住了 3 晚

10/10 優異

David

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

KAORI

讚好：職員與服務和住宿狀況
スタッフの方はとても親切でした。道を聞いたり、シャワーの使い方を聞いた時も、丁寧に対応してくれました。立地は最高で、ショッピングセンターで夜まで過ごしても危険を感じること無く帰れる場所でした。 ただ部屋に虫がいて、虫が嫌いだったのでそこだけ残念でした。
於 2023 年 9 月住了 1 晚

2/10 很差

真實旅客

多人同遊
Very convenient location. Takes 0 minute from the Sunway Pyramid. Mini mart on the ground floor. Many restaurants around. Friendly staffs. Value for money.
於 2023 年 7 月住了 3 晚

4/10 欠佳

Yong Boon

商務旅客
不滿：整潔度和住宿狀況
Cleanliness is a big issue and housekeeping is zero even for 3 nights stay. Must inform for cleaning which is understandable but not always have personnel at counter to informed. Early check in is chargeable even with multiple rooms available, with such rate, we should have more service. Free breakfast is unclear reason and has to resort to settle on own. At night, air con off by itself as well as tap start run full blast with no reasons at all. Room was not clean with bad odour and felt breathless and paralysed during sleeping due to supernatural reason. Overall an extremely horrifying stay and will not return again due to the supernatural reasons and cleanliness. For the brave only.
於 2023 年 5 月住了 3 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Location
Strategic place. Then hotel is located right in front of the mall. The hotel provides free breakfast (roti canai and Teh tarik).
於 2022 年 7 月住了 1 晚

8/10 不錯

Yan

讚好：職員與服務
Just opposite of Sunway Pyramid, that's the selling point. There are lots of things you can do at Sunway Pyramid and Lagoon, and vicinity, not excluding food varieties
於 2022 年 5 月住了 5 晚

6/10 一般

Haruna

讚好：職員與服務
不滿：整潔度和設施服務
於 2022 年 4 月住了 1 晚

8/10 不錯

Julie

於 2022 年 3 月住了 2 晚

10/10 優異

Shafee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Affordable price
Arrive late around 1am and the check in was smooth. When enter the room, the smell was good though. And then the Tv remote problem, call the reception he came and solved👍 Aircond also good. Got free breakfast @ kedai mamak below the hotel. The best thing was this hotel got lift. Overall is a worthful stay with the price you paid.
於 2021 年 11 月住了 1 晚

8/10 不錯

GUAN YEIK

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚

8/10 不錯

GUAN YEIK

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 9 月住了 1 晚
Fendi 於 2020年10月4日的回應
We are excited to hear from you, this review rating would definitely increase morale of our staffs. Thank you for taking your valuable time to drop us a review. We need all your support to grow further and serve you better #Travel Safe #Stay Safe.

8/10 不錯

GUAN YEIK

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 7 月住了 1 晚
GM HOTEL 於 2020年8月9日的回應
• We really appreciate your effort to drop us a review. This would help us to know better about guests like you and serve even better to make your stay memorable. Keep supporting us by spreading a word about us to your family and friends. Thank you, Best Regards GM Management #Travel Safe #Stay Safe.

8/10 不錯

chaminda sampath

讚好：整潔度、職員與服務和住宿狀況
location is good. sunway peramid jest front. room is too small. food good and test.
於 2020 年 3 月住了 6 晚
GM HOTEL 於 2020年8月9日的回應
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.

8/10 不錯

Meraj

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 2 月住了 4 晚
GM HOTEL 於 2020年8月9日的回應
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.

6/10 一般

真實旅客

於 2020 年 1 月住了 10 晚
GM Marketing 於 2020年1月30日的回應
Dear Sir/Madam Thank you for your review rating of GM Grand Moments. Your review rating would definitely enhance us to improve/upgrade our services and facilities for all our guests in the future. We truly apologize for the shortfalls/inconvenience faced by your good self during your stay with us. Thank you. Best regards Management

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 12 月住了 3 晚
GM HOTEL 於 2020年8月9日的回應
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.

10/10 優異

Tan

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 2 晚
Customer Relationship 於 2020年1月30日的回應
Dear Sir/Madam Thank you for your high review rating and comments of GM Grand Moments which will definitely boost the morale of the Hotel and the Staff. We truly appreciate it. We sincerely hope that you will continue to patronize and recommend us to your family and friends in the future. Thank you. Best regards Management

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel for the price given to me
於 2019 年 12 月住了 12 晚
GM HOTEL 於 2020年8月9日的回應
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.

10/10 優異

真實旅客

於 2019 年 12 月住了 3 晚
GM HOTEL 於 2020年8月9日的回應
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.

6/10 一般

Victor

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
於 2019 年 12 月住了 4 晚
GM HOTEL 於 2020年8月9日的回應
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.

8/10 不錯

真實旅客

於 2019 年 11 月住了 10 晚
GM HOTEL 於 2020年8月9日的回應
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
very near to the sunway pyramid hotel at an affordable price.
於 2019 年 10 月住了 4 晚
GM HOTEL 於 2020年8月9日的回應
• Hi Mr/Ms.XNY, Thank you for choosing GM GRAND MOMENTS . We are happy to hear from you. Your review points will really help to increase our visibility and goodwill through all platform. Keep on encouraging us. We never disappoint you. #Travel Safe #Stay Safe.

6/10 一般

Jenny

讚好：職員與服務
於 2019 年 8 月住了 3 晚
Kaur 於 2019年9月1日的回應
Hi good afternoon, Hope you have a great stay at grand moment hotel Thank you.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 8 月住了 4 晚
Kaur 於 2019年9月1日的回應
Hi good afternoon, Hope you have a great stay at grand moment hotel Thank you.

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
eg..Family room for 3 is abit small, cups and hanger only cater for 2 person!!
於 2019 年 7 月住了 3 晚
Kaur 於 2019年9月1日的回應
Hi good afternoon, Thank you so much for letting us know about your experience at grand moments hotel will make sure to pass it along to the team!

10/10 優異

Bradley

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚
Kaur 於 2019年9月1日的回應
Hi good afternoon, Hopefully you have a great stay at grand moment hotel Thank you.

4/10 欠佳

真實旅客

於 2019 年 6 月住了 4 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Hopefully you have a great stay at grand moment hotel Thank you.

10/10 優異

bebe96

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Their counter staff are friendly, helpful and approachable. Location adding a great point to this hotel which just in front of Sunway Pyramid.
於 2019 年 4 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

10/10 優異

bebe96

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
If you are coming to Sunway, this hotel is the best location with a good price.
於 2018 年 12 月住了 2 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

8/10 不錯

真實旅客

於 2019 年 4 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Hopefully you have a great stay at grand moment hotel thank you.

8/10 不錯

真實旅客

於 2019 年 4 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, hopefully you have a great stay at grand moment hotel thank you.

8/10 不錯

真實旅客

於 2019 年 4 月住了 3 晚
Kaur 於 2019年9月2日的回應
Hi good evening, hopefully you have a great stay at grand moment hotel thank you.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, hopefully you have a great stay at grand moment hotel thank you.

2/10 很差

真實旅客

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Bed bugs
The room bed is come with bed bug.. and we check the bed, it is also very dirty.. will no recommend u to stay unless u are fine with bed bug.
於 2019 年 3 月住了 2 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

10/10 優異

Nur (Kuantan)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Strategic location. Downstairs have 7e and restaurant. Walking distance to sunway pyramid. Friendly receptionist
於 2019 年 3 月住了 2 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 3 月住了 2 晚
Kaur 於 2019年9月2日的回應
Hi good evening, hopefully you have a great stay at grand moment hotel thank you.

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 3 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, hopefully you have a great stay at grand moment hotel thank you.

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel with great location and close to shopping center
於 2019 年 2 月住了 3 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

8/10 不錯

lim (central station)

讚好：住宿狀況和客房舒適度
Gd value budget hotel
Value for mney budget hotel need to rail station and tourist sunway pyramid and free breakfast is rare amg budget hotel
於 2019 年 1 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務和設施服務
Great location. However the shower pipe need to be fix and also hairdryer is not working
於 2019 年 1 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

6/10 一般

真實旅客

不滿：住宿狀況和客房舒適度
Wet parquet floor
於 2018 年 12 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, hopefully you have a great stay at grand moment hotel thank you.

8/10 不錯

Lim

讚好：職員與服務和客房舒適度
於 2018 年 12 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, hopefully you have a great stay at grand moment hotel thank you.

10/10 優異

Lala

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel..very close to Sunway Pyramid n Sunway Lagoon..👍👍
於 2018 年 12 月住了 1 晚
Kaur 於 2019年9月2日的回應
Hi good evening, Thank you so much for letting us know about your experience at grand moment hotel will make sure to pass it along to the team!

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 11 月住了 2 晚
Kaur 於 2019年9月2日的回應
Hi good evening, hopefully you have a great stay at grand moment hotel thank you.