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"Everything very nice, especially location."

"We chose this hotel as it was near the park. The staff were efficient and very helpful. They have us tea and sweets on arrival before showing us to our room. The western style twin beds were clean and comfortable apart from the normal Japanese hard pillows. The legless chairs with cushions were set on a tatami platform and it overlooked a residential area & trees. The shower room was clean and well appointed. As usual there was little room for suitcases except in the corridor by the tea making...

"Close to Kumamoto castle, spacious room"

"helpful staff, need cleaning up and washer use to wash floor mat n towel n cloths😦"

"Great onsen"

"very convenient, close to everything"

"It was by far the best breakfast setup I have had in a long time. Great, accommodating staff and close to the station. "

"Excellent place to stay that is conveniently close to the station. Exceeded my expectations with the various services the hotel provided for me! "

"Recommend "

"Friendly, clean, great location with gorgeous castle view Lovely breakfast "

"We were enjoyed this hotel good location, services staffs are very friendly."

"Staff was very helpful"