Kottayam Kumarakom Boat Jetty Hotels

"The hospitality, housekeeping and general staff were excellent. This Taj is not a 5 star property. As much as one can appreciate its history, it is a dated property, yet it sits in the middle of a bird sanctuary. Be aware, the luxury villas have bathrooms that are open air. They do not have AC! This is most uncomfortable in a tropical climate. The hairdryer is attached to the wall making it impossible to dry your hair in a cool environment. This is not my idea of 5 star."

"Beautiful location and lovely staff. The room was huge but basic and run down. Great view of the lake. Only one restaurant to eat at breakfast, lunch and dinner. It was ok, breakfast not fantastic but the dosa was great. The pool is nothing like the photos. It is cloudy, dirty, full of insects and had a large number of crows bathing in it at any given time. No facilities open near pool - currently being renovated and no umbrellas. Temperature was hot and not refreshing in the heat of April. House keeping didn’t come once during our 3 night stay. We had to ring for towels and water every day. The resort is also dry, so no beer or wine served. The beds were very comfortable and there is a great resort next door in walking distance that has multiple restaurants to choose from and a bar on the water. My sons liked the fish and goose feeding at “high tea” each day from 4:30-5:430, but more like 4:50pm"

"Very out dateded, ac unit froze up started leaking all over our stuff and then it started throwing ice chunks. We went to the front desk and they offered to switch rooms. We switched rooms and everything was fine other than the bed being rock hard and the bed sheets with a ton of stains. We ended up checking out early and they would not refund us the other night stay. This property is also not kid friendly nothing for kids to do. No up keep to this property very ran down. "

"We absolutely loved our relaxing stay. The pool and the views are spectacular. The staff could not be more helpful. We only wish we could have stayed longer. "

"Rooms were clean and well maintained, staffs were extremely helpful. Food was good."

"The staff were lovely and always around yo answer any questions "

"Great"

"Terrible experience "