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关于阿洛夫特大酒店的点评

3 out of 5
阿洛夫特大酒店
Hettipola Watta, Kumbalwela, Uva

点评

7.2

还可以

10 分 - 超赞。4 条好评，共有 16 条点评" "
8 分 - 还可以。6 条好评，共有 16 条点评" "
6 分 - 一般。2 条好评，共有 16 条点评" "
4 分 - 很差。3 条好评，共有 16 条点评" "
2 分 - 糟糕。1 条好评，共有 16 条点评" "

6.6/10

清洁度

6.6/10

员工和服务

5.0/10

服务设施

6.4/10

住宿条件和设施

5.6/10

环保

点评

10/10 超赞

Duane

团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Thanks
2024 年 2 月入住 1 晚

6/10 一般

Marcus

与配偶出行
满意：清洁度
不满意：住宿条件和设施，服务设施
We arrived and wanted to upgrade to a room with hot jacuzzi. We paid the extra amount and got that room. Unfortunately, there was not enough warm water and so the jacuzzi bath tub was not usable. We did not get back the money after asking it. The rooms and location is nice. If the hotel was better organized, it could be a nice place to relax
2024 年 2 月入住 1 晚

6/10 一般

Richard

与配偶出行
This was a little disturbing that we had no hot water, no internet, the fridge was off and slightly mouldy, mould in the cupboard, a leak in the bathroom, and the air conditioner was faulting out. Other than that everything else seamed ok. We would not stay here again until they sort out their staff and pre inspections of the rooms. It’s really a pity as this property has beautiful views.
2023 年 12 月入住 1 晚

8/10 还可以

Lili

团体旅客
满意：员工和服务，清洁度
Stayed at Aloft Grand Hotel for one night while traveling around Sri Lanka. The hotel view is very pretty, the rooms are clean and straightforward, not luxurious. Fair room for the price we paid. The staff and service was great, very nice people and super attentive of all our needs.
2023 年 8 月入住 1 晚

8/10 还可以

Camilla

满意：清洁度
Unikt hotel med venligt personale.
2022 年 1 月入住 2 晚
Aloft Team 于 2022年02月8日 的回复
Dear Camilla, Thank you very much for your valuable, comments,it is been a pleasure for us serving to you, Thank you

10/10 超赞

Tina

满意：客房舒适度，清洁度
What a little gem
What a little gem the Aloft Grand turned out to be. The chalets provide you with everything you need for your stay and the staff are beyond helpful. We were passing through Ella from Kandy on our way to Galle and wished we’d planned our trip differently to have more time in Ella. One of the best things about the accommodation is the incredible view and also the nature. Absolutely loved it and would definitely staff again. The day we were leaving the hotel organised our car to Galle at a very reasonable price. Our driver took is the scenic route via the waterfall and some other amazing sights. Really appreciated.
2022 年 1 月入住 1 晚
Aloft team 于 2022年02月2日 的回复
Thank you very much for your comments Mam.we all in ALOFT GRAND wish you both a very pleasant stay in Sri Lanka..

8/10 还可以

KIRTHI

与家人出行
满意：客房舒适度，清洁度
.
New property with modern amenities Located in a tea estate 3 km away from Ella town Good place to relax and unwind Friendly and helpful staff
2020 年 8 月入住 1 晚
Aloft Grand team. 于 2022年02月19日 的回复
Dear kirthi . Thank you very much for your comments.

8/10 还可以

Amanda

与家人出行
满意：清洁度、员工和服务、客房舒适度
Friendly staff and very cute cabins with lots of room. Accessibility needs to be reviewed. Path to cabins are steep and slippery with shale. They should really consider adding a stairway.
2020 年 3 月入住 3 晚
aloft team 于 2020年03月15日 的回复
Dear Amenda Thank you very much for your valuable comments, and thank you for your suggestion,we will be tacking it our consideration, Thank you

8/10 还可以

真实旅客

满意：员工和服务、住宿条件和设施、客房舒适度
Cosy chalets
Staff were really friendly and helpful, room was nice and cozy. Breakfast was good, they were really fast when I needed to leave early. Bathroom- shower ran out of water (hot and cold) and was hard to finish washing my hair. Would stay again.
2020 年 3 月入住 1 晚
mgr ag 于 2020年03月14日 的回复
Dear guest Thank you very much for coming and staying with us, as well for your valuable comments, and we wish extend our sincerely apologies to you with regard to water witch occurred due to a technical failure,

10/10 超赞

真实旅客

2020 年 1 月入住 2 晚
Ranga 于 2020年01月23日 的回复
Thanks a lot for your feedback.

8/10 还可以

真实旅客

满意：客房舒适度，住宿条件和设施
不满意：清洁度
Super Hotel mit Potential
Sehr schönes Hotel, super Zustand, tolle Lage. Staff ist bemüht, aber irgendwie ein bisschen durcheinander. Die Zimmer waren leider nicht besonders sauber. Frühstück könnte in der Preisklasse schon besser sein.
2019 年 12 月入住 3 晚
Ranga 于 2020年01月23日 的回复
Thanks a lot for your feedback.