Super friendly staff very clean huge beautiful main pool and 2 more swimming pool lot’s of breakfast
Munifah
2025 年 4 月入住 3 晚
6/10 一般
Rafael Andre
与家人出行
2025 年 4 月 10 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Nice location close to beach walk shops and Kuta beach.
Hotel staff amazing, clean and decent breakfast.
Have activities to which you have to pay for on Tuesdays, otherwise you cannot use the pool.
However facilities in the 3 rooms we stayed in were out dated or not working (Shower heads door handles and A/C. Could not change temp of A/C or turn off and mini fridges, TV remotes missing and TV unplugged just for show)
Beds are really good however and not the noisiest of hotels.
Price per night does not reflect on what you get.
Rafael Andre
2025 年 3 月入住 11 晚
8/10 还可以
keri marie
2025 年 4 月 10 日
满意:清洁度、员工和服务、住宿条件和设施
It was nice but very busy at breakfast
keri marie
2025 年 4 月入住 2 晚
10/10 超赞
Martin
2025 年 4 月 9 日
满意:清洁度、员工和服务、住宿条件和设施
Worth your money
Martin
10/10 超赞
Anita Saluja
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property and pools were beautiful! They had a special thing to do every night wether it be dinner with a show or a buffet under beautiful night lights even bubbles at pool! Every pool had a pool bar! The staff was very caring and friendly! The rooms were clean daily! Right on the beach or beach access! Vendors were set on the beach so you couldn’t really have a nice beach view! Beach was very trashy literally piles of trash! Not the hotel’s fault they don’t own the beach beautiful sunsets!
Anita Saluja
2025 年 4 月入住 4 晚
10/10 超赞
Eileen
与家人及幼儿出行
2025 年 4 月 9 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like the hotel but beds need to be softer
Eileen
2025 年 3 月入住 10 晚
10/10 超赞
Priscilla
2025 年 4 月 4 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love Truntum Kuta. It was my third time staying here and as a female solo traveler I felt super safe and comfortable. The staff especially is what makes this place so special to me. Everyone is so cheerful and friendly and they are all here to help you when you need them.
Priscilla
2025 年 3 月入住 5 晚
8/10 还可以
Laura
与家人出行
2025 年 4 月 3 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We enjoyed our stay at Truntum Kuta in the Executive Suite. Beach views and a beautifully clean pool to enjoy a drink at. The buffet breakfast is definately worth it.
Laura
2025 年 3 月入住 3 晚
4/10 很差
Karen
与配偶出行
2025 年 4 月 2 日
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The main swim up pool was closed and weren’t advised prior. Room service food was not the best. Food options for breakfast were not the best. Wasn’t aware that the reception/ foyer was not the main hotel but next door. Probably wouldn’t recommend or book again
Karen
2025 年 2 月入住 22 晚
10/10 超赞
Ljubica
与配偶出行, 团体旅客
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Enjoyable stay
Ljubica
2025 年 1 月入住 5 晚
8/10 还可以
Kelly
与家人出行, 团体旅客
2025 年 3 月 30 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great facility walkable to a lot of areas staff are very friendly, breakfast was hot and fresh
Kelly
2025 年 3 月入住 6 晚
4/10 很差
Brian
团体旅客
2025 年 3 月 27 日
满意:员工和服务,清洁度
不满意:住宿条件和设施
There was very little understanding by dining room staff of gluten free and the importance of providing suitable options for ceoliacs
Brian
2025 年 3 月入住 6 晚
8/10 还可以
Natalie
2025 年 3 月 27 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great views over the beach
Natalie
2025 年 3 月入住 4 晚
10/10 超赞
Emily Ruth
与配偶出行
2025 年 3 月 26 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everyone was so lovely, however the bed was rock hard, so if like us, you are used to a soft mattress, definitely ask for a few mattress toppers. They are rock solid. The other disappointing thing was the main pool with a sunken bar was closed while we were staying for repairs, things happen but an email with a warning would’ve been nice as we were looking forward to spending some time there.
Emily Ruth
2025 年 2 月入住 9 晚
10/10 超赞
Logan
团体旅客
2025 年 3 月 24 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I loved the pools & pool bars
Logan
2025 年 3 月入住 7 晚
8/10 还可以
Robert
与家人出行, 与配偶出行
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施
Truntum is showing the signs of age, The rooms were clean and well serviced but are starting to decay itis now a 3 star resort with 4 star service.
Robert
2025 年 3 月入住 8 晚
6/10 一般
Shane
2025 年 3 月 23 日
满意:清洁度、员工和服务、服务设施
Stayed in a Grand Deluxe room. (upgrade from basic room)
Was good enough but nothing special i am afraid.
The bathroom was the size of a postage stamp.
Could not see what was the "upgrade" actually entailed.
The staff however were extremely polite and friendly.
Shane
2025 年 3 月入住 15 晚
10/10 超赞
Douglas William,Labrador
与配偶出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff at this hotel are just so helpful and obliging especially the dust managers and in particular Cok Oka Derana he bent over backwards helping me and my wife after she broke er wrist. Thank you very much.
Douglas William
2025 年 3 月入住 10 晚
6/10 一般
Rebecca
与家人及幼儿出行, 与家人出行
2025 年 3 月 22 日
满意:清洁度、员工和服务、服务设施
Staff amazing!
Room clean, spacious & lovely.
Breakfast average...
The stench of cigarettes wafting into my poolside room from my neighbours ruined the poolside experience, not worth paying extra to be beside smokers.
Rebecca
2025 年 3 月入住 7 晚
10/10 超赞
Liliana
团体旅客
2025 年 3 月 21 日
满意:清洁度、员工和服务、住宿条件和设施
Excellent ubication
Liliana
2025 年 3 月入住 2 晚
10/10 超赞
Victor
与家人出行, 与配偶出行
2025 年 3 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We have been going to Truntum Kuta ( Previously Grand Inna) for the past 10 years. From the Managers, Reception staff to the cleaners we have built a friendship as well as mutual respect. When you walk into into a hotel and you feel like its a second home and your name is always remembered, there is no better feeling. Even though we will stay at other hotels for the experience Truntum is always our favourite because the staff make it wonderful. So, for as long as we go to Bali, a Truntum stay is a must.