The first room they checked me into was never cleaned, beds had been slept in, no toilet paper in the bathroom. Went to front desk, they apologized and gave $25 gift card and a new room. Second room was disgusting, bed spread and who knows what all over, floor had food left behind. Called the front desk had them come to the room to see for themselves, again apologized for the unclean rooms and again checked us into a different room them looked in before handing us the keys. Front desk staff was good about the whole thing.