Puerto de la Cruz La Paz Lookout Hotels

"This was an excellent choice for our stay on tenerife in the canary islands. Our third floor seaside room was wonderful because we could leave the door open and listen to the waves. And yet, still have privacy during the day, because people could not see in from the street. The breakfast offering is quite amazing. And the room has modern appointments that were really nice such as motion detected nightlights in the bathroom and l e d's that could be set for different light levels. It's true that the rooms are not very large and the bathroom is quite a squeeze. I was also a little stumped that amenities did not include body lotion or hair conditioner. These seem pretty basic for a four star hotel. However, overall it was a wonderful place for us to spend our time in the canary islands"

"Fantastic staff reflecting family owned business. Great location overlooking the sea and countryside"

"It is up a very steep hill which isn’t great but they do have a shuttle bus which runs every hour I think. "

"Best location. Very comfortable beds, lobby area and the pool! Buffet breakfast top notch. "

"A very disappointing hotel in desperate need of refurbishment. Our Junior Suite was nothing like the photographs in the hotel promotion. It was a dark gloomy room with dangerous wiring. The tv couldn't be plugged in and the door to the balcony wouldn't lock. (We were on the first floor and the unlocked door was a real worry.) The food was mediocre. Entertainment left a great deal to be desired."

"This cannot be a 5 Star hotel. It should not be more than 3 stars. It is a very old hotel, staff was not helpful, we paid for breakfast during booking but they said its not included in spite of me showing them on the booking app. Location is not ideal, its very far from the airport and main lively area, unless you have a car its not convenient getting anywhere. Amenity timing is not good, bathroom and room also was not the best. The only good thing about this hotel was the view from the room-ocean view, that's it. We paid a lot for a 5 star experience but were disappointed. "

"single rooms we had were excellent. Did not use pool but looked to be in good order. Was a family friendly hotel"

"I was in a room facing the hotel pools, so no view to speak of. Good central location age easy to enjoy the ocean across the street. Julio ( I hope i have the spelling correct was amazing in the dining room. Very welcoming and willing to speak English and help me out. Room cleaning was equally amazing and accommodating to my requests not to have the room done everyday. Overall i found the housekeeping to be very environmentally aware. Older ladies in the front desk could do with some customer service training. "

"Our stay here was excellent and we felt well taken care of throughout the stay. We were greeted with a glass of Cava on arrival, booked the standard double but received a large corner room with two balconies and a lovely view of the hills and Teide. Clean room and daily housekeeping. Great selection at the buffet breakfast. The hotel felt modern, clean and well placed away from the busyness of the coast strip, but still close enough to get out and explore Puerto. Pool was on the smaller side but well maintained. We paid for access to the spa on the last day, the jacuzzi was out of service and hidden by a shoddy paper wall, but we received a €5 discount. Only things I could fault is that our room got very hot and the AC did not work. As well as that our stay only included breakfast, but we arrived late the first night and had a few of slices of pizza at the buffet as it was closing up... €25 each at the end of the stay! Only our fault really, but I wish we were told up front how much it would cost. Regardless, I highly recommend Atlantic Hills!"