拉本塔纳海滩

房间空调风有点霉味；沙滩和湖景都很满意；餐厅的选择较少，像我们这种宅在酒店的到后面几天觉得没什么可吃的了。总体满意

While most of the hotel staff were warm and welcoming, our experience at the steakhouse on November 10, 2024, was disappointing. Some staff, particularly an older female server and a curly-haired male server, were rude and impatient. When one friend briefly left for the restroom, the older female server refused to take our order, insisting we wait for them to return. Despite explaining we could order for our friend, she rudely walked away after urging us to hurry them up. Later, when another friend finished their meal and tried to order again, the curly-haired male server called the older female server to assist, but she seemed unwilling. When yet another friend tried to order an additional dish, the older female server refused, claiming we could only order twice—a rule we were not informed of beforehand. Despite the poor service, we left a tip. Initially, I liked this hotel, but this experience ensures I won’t return. I hope future guests won’t face such unpleasant treatment and will be served with respect and warmth.