“The place was very clean and cozy. The spa was okay but closes early (9pm). We booked for 2 for 5pm-9pm. During the day, we went hiking at Mont Tremblant and did not get back to the hotel until 7pm. When we got there, the whole thing was closed and the manager said it was because we booked from 5pm. He said he closed it because we were not there. So we had to explain that we thought we can come anytime between 5pm-9pm as that was the 4-hour window we paid for to use the amenities. So……
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