Laguna Hotel with Pool

"Great hotel, nice breakfast, great pools, great gym."

"Beautiful new wing- the Vhari. Lots of things for families with kids to do. Swim, lazy river , water slides etc! "

"Staff were friendly. Hotel was Modern. Room was cleaned daily. Towels, water bottles, soap, bath robes etc were stocked daily. Cleaniless top notch. Food top notch. Mobile order for room service and pool bar was efficient and convenient. Room service was quick, fresh and delicious. Delivered at impressive speed. Variety of buffet options daily. Lots of chairs at pool and beach. A la carte was awesome. We enjoyed the Starbucks and sweet spot. Recommend "

"I couldn’t praise the resort more. It was far beyond what I knew I was booking. I expected something good, but everything as the Kee resort is awesome. The amenities are first class."

"We like the hotel and the restaurant at the beach a lot but we were there to play tennis. And one tennis court is half! This was not good at all. If you would fix that tennis court it would be perfect and we will come back many times. The location of the tennis courts was great and there was a roof and shade with tables. Everything except the tennis court was half, cut off. And it was very disappointing for us!"

"Location: Excellent, exclusive location but still close to Patong Beach. Staff: Simply amazing staff; all of them were helpful and treated guests with utmost care, would return only for the staff quality Rooms: Overall good but showing some signs of wear & tear. Due for an overhaul. But still 8/10 Cleanliness: V good Food: V good, breakfast is 9/10 SPA: over priced; >2x of Luxury SPAs in neighborhood Beach: Exclusive, clean beach, its perfect Overall: Would go again without doubt"

"Room Air Conditioning sucks. The management says guests can not control the temperature below 22°C (71°F). That's ridiculous. With outside temperatures soaring above 33°C (90°F) and humidity levels 70%+, the rooms are hot. When you come into the room, tired and sweaty, it sucks because you can't get it below 22°C. I have never seen this in any other 5-star resorts. The furnitures are ordinary. The shampoo dispenser, once pressed, won't come back, you need to pull it up again. There are no elevators. Again, after a sweaty day, you have to climb plenty of steps to get to your room. The resort claims they are "on the beach". They are NOT. There's a small rocky beach, a very busy street, and then the resort entrance. The staff is very polite & respectful, but the majority of them don't speak English. Restaurants (except the Ocean View restaurant) have limited options. The resort is not ideally located (about 5 km from the "activity" place). The view from the room is certainly good. Overall, I WILL NOT COME BACK HERE. "

"Good airport pickup. Clean and tidy hotel"

"All great. Just be prepared that its a large hotel >350 rooms and that it's built on a cliff. I had to climb some 80 stairs from the room or pool to the reception. "