6/10
We stay at Lake Arrowhead every year. This property is managed by a group that is hard to work with. We got there early (drove and didn't hair traffic), weren't allowed in for 2 hours. I went to town with family, daughter and 2 grandsons, husband stayed on porch and waited until for code worked. Kitchen had 1 towel and no paper towels or napkins. I worked have brought my own, but I've never rented a house without basics. She brought some next day. CHEAPEST quality paper products ever seen! Thinner than anything even sold at the dollar store. Prison grade maybe? The house was cold and heater was locked with a pin number. They did have a lot of blankets.
Washer and dryer advertised were locked up. Grandson had nosebleed, we needed to wash the towels. Called again and she came back and unlocked. At 10 after 10 on check out day, we left but she or someone just sat in the driveway in a pick up truck waiting with the engine on, it was creepy. We paid a great deal for 3 nights. I will never rent a property managed by Grand Welcome again.
France H.
Stayed 3 nights in Nov 2022