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关于哈瓦苏湖城温德姆旅游旅馆的点评

2.5 out of 5
哈瓦苏湖城温德姆旅游旅馆
480 London Bridge Rd, Lake Havasu City, AZ

点评

7.8

还可以

10 分 - 超赞。374 条好评,共有 1005 条点评" "
8 分 - 还可以。324 条好评,共有 1005 条点评" "
6 分 - 一般。151 条好评,共有 1005 条点评" "
4 分 - 很差。83 条好评,共有 1005 条点评" "
2 分 - 糟糕。73 条好评,共有 1005 条点评" "

8.2/10

清洁度

8.4/10

员工和服务

7.0/10

服务设施

7.4/10

住宿条件和设施

7.6/10

环保

点评

10/10 超赞

Denise

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The lady’s here are very sweet , and caring.
2024 年 5 月入住 1 晚
gm 于 2024年05月17日 的回复
Dear Denise,Thank you for the kind words about our staff, I will be sure to pass them along. We look forward to hosting you again the next time you are in Havasu!Safe travels,Travelodge

6/10 一般

Mary

与配偶出行, 商务旅客
不满意:服务设施
Okay for the price
2024 年 5 月入住 1 晚
gm 于 2024年05月17日 的回复
Dear Mary,Thank you for taking the time to tell us about your stay. We do hope you will return to give us another chance to win you over!Safe travels,Travelodge

10/10 超赞

Michelle

与家人出行, 带宠物出行
满意:清洁度、员工和服务、住宿条件和设施
The staff was super nice and friendly, the beds were comfy, and it was fairly quiet being that we were close to the entrance. Only prob was very small area for dogs
2024 年 4 月入住 1 晚
gm 于 2024年05月17日 的回复
Dear Michelle,Thank you for taking the time to leave us your feedback. We hope to see you back again soon!Best wishes,Travelodge

10/10 超赞

Michelle

满意:服务设施,清洁度
Staff was friendly, beds were AMAZING, location was great and the room was spacious.
2024 年 4 月入住 3 晚
gm 于 2024年05月17日 的回复
Dear Michelle,Thank you so much for the great review! We are so pleased to see you enjoyed your stay with us and we look forward to hosting you again next time!All the best,Travelodge

8/10 还可以

Keith,Brea

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nothing else
2024 年 4 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Keith,Thank you for taking the time to leave us your feedback. We look forward to hosting you again the next time you are in Havasu!All the best, Travelodge

8/10 还可以

Barry

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very happy with the room
2024 年 4 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Barry,We are so happy to see you enjoyed your stay with us and hope to see you back again the next time you are in our area!Sincerely,Travelodge

10/10 超赞

Victor

2024 年 4 月入住 1 晚
gm 于 2024年05月17日 的回复
Dear Victor,Thank you for the great review! We look forward to hosting you again the next time you are in Havasu!All the best,Travelodge

6/10 一般

steve

与家人出行
满意:员工和服务,清洁度
不满意:服务设施
Location was close to our recreation. Fairly clean but smelled of cig smoke. Not much on site extras. AC unit was so noisy made sleep difficult. Price was reasonable.
2024 年 4 月入住 2 晚
gm 于 2024年05月8日 的回复
Dear Steve,Thank you for taking the time to tell us about your stay. We would like to apologize for the problems you encountered during your stay and are working to fix them. We do hope you will give us another chance to win you over in the future!Safe travels,Travelodge

8/10 还可以

Mary

与配偶出行, 商务旅客
满意:服务设施,员工和服务
Easy check-in. Nice staff. Room shower had some hair in it. Room had a weird smell from the air conditioning unit. Refrigerator didn't work.
2024 年 4 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Mary,We would like to apologize for the problems you encountered during your stay and hope you will give us another chance to win you over.Sincerely,Travelodge

6/10 一般

Elvira

2024 年 4 月入住 1 晚
gm 于 2024年05月17日 的回复
Dear Elvira,Thank you for taking the time to leave us your feedback. We hope you will give us a chance to win you over in the future!All the best,Travelodge

10/10 超赞

Nija

满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was nice - it's not super fancy but it is clean, no bugs, and they have a little rec room/common area with snacks, a microwave, and other items like utensils, and the rooms have cable. I would recommend.
2024 年 4 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Nija,Thank you for the great review! We are so happy to see you enjoyed your stay with us and look forward to hosting you again next time!All the best,Travelodge

8/10 还可以

Wade

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Good location
2024 年 3 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Wade,Thank you for the nice review! We hope to see you again the next time you are in Havasu!Safe travels,Travelodge

8/10 还可以

Ken

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Parking area was not to good. Some inconsiderate guy parked his truck and trailer the long way across eight parking spaces that were closest to the back entrance. There should be a sign prohibiting people doing that!
2024 年 4 月入住 2 晚
gm 于 2024年05月8日 的回复
Dear Ken,Thank you for taking the time to tell us about your stay. We do apologize for the problems you encountered and hope you will give us another chance to win you over in the future!Sincerely,Travelodge

10/10 超赞

Matt

2024 年 4 月入住 2 晚
gm 于 2024年05月8日 的回复
Dear Matt,Thank you for the great review! We look forward to hosting you again the next time you are in our area!Safe travels,Travelodge

10/10 超赞

Jorge

满意:住宿条件和设施,员工和服务
Near everything, staff is super welcoming
2024 年 4 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Jorge,We are happy to see you enjoyed your stay with us and we hope to see you back again soon!All the best,Travelodge

8/10 还可以

SUSI

团体旅客
满意:员工和服务,清洁度
Room was clean, good bed, tv. Good for one night stay.
2024 年 3 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Susi,Thank you for your feedback! We look forward to hosting you again next time!All the best,Travelodge

8/10 还可以

Austin

满意:住宿条件和设施,清洁度
2024 年 3 月入住 3 晚
gm 于 2024年05月8日 的回复
Dear Austin,Thank you for taking the time to leave us a review! We are glad to see you enjoyed your stay with us and look forward to hosting you again the next time you are in our area!Safe travels,Travelodge

8/10 还可以

Dennis

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
overall a good stay, clean and comfortable.
2024 年 3 月入住 1 晚
Travelodge Team 于 2024年03月26日 的回复
Dear Dennis, We are delighted to hear you enjoyed your stay with us and that the room was comfortable for you. The staff works on making sure the rooms are always clean and welcoming. We hope to see you again.

4/10 很差

Eugene

2024 年 3 月入住 2 晚
gm 于 2024年05月8日 的回复
Dear Eugene,Thank you for taking the time to leave us a review. It looks like we missed the mark during your stay. We hope you will give us another chance to win you over in the future! All the best,Travelodge

10/10 超赞

Bradley

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施
The smell of weed coming from the front desk was horrible. The condition of the rooms is terrible.
2024 年 3 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Bradley,Thank you for your feedback. We hope you will give us another chance to win you over in the future!All the best,Travelodge

10/10 超赞

Todd

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Travelodge Team 于 2024年03月26日 的回复
Todd Thank you for taking the time to leave us a 5 star review. We hope to welcome you back in the future. Safe Travels.

10/10 超赞

celeste,Thermal

2024 年 3 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Celeste,Thank you for the great review! We look forward to hosting you again next time you are in our area!Safe travels,Travelodge

8/10 还可以

Kevin,TOMAHAWK

与家人出行
满意:员工和服务,清洁度
Needs some updates, also,no breakfast offered.
2024 年 3 月入住 1 晚
Travelodge team 于 2024年03月24日 的回复
Dear Kevin, We appreciate your feedback. We are working on making some updates to the rooms as well as the hotel, little by little but we are working on that. We are also working on bringing breakfast back. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 超赞

Lisa,Pagosa Springs

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great space for large families
2024 年 3 月入住 1 晚
Travelodge team 于 2024年03月24日 的回复
Dear Lisa, We are delighted to hear that our room was the right size for your stay with your family. We are happy you chose to stay with us and we hope to welcome you back in the future.

8/10 还可以

Michele,Careywood

不满意:住宿条件和设施
This property is old and does not match what’s shown online.
2024 年 3 月入住 1 晚
Travelodge Team 于 2024年03月26日 的回复
Michele We want to apologize for any inconvenience that might have caused. We are working on making improvements to update our hotel. Thank you for choosing to stay with us.

10/10 超赞

Robert,MAGALIA

2024 年 3 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Robert,Thank you for taking the time to rate your stay! We look forward to hosting you again next time!Safe travels,Travelodge

8/10 还可以

Laurie

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Property was average!
2024 年 3 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Laurie,Thank you for taking the time to leave us your feedback! We hope to see you back again next time!All the best,Travelodge

10/10 超赞

Holly

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
I would definitely recommend, it was very clean and the lady at the front desk was great.
2024 年 3 月入住 1 晚
Travelodge Team 于 2024年03月26日 的回复
Thank you, Holly, for your kind words. Our front desk ladies always thrive on making all guest feel welcomed. They work hard on making check ins easy and fast. We are glad to hear that you found our hotel clean. We look forward to welcoming you again soon. Thank you

6/10 一般

Clayton

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was changed not what i booked the room they gave us smelled like fish but they did change the room
2024 年 3 月入住 1 晚
gm 于 2024年05月8日 的回复
Dear Clayton,We would like to apologize for any inconvenience you encountered during your stay. We hope you will give us another chance to win you over in the future!Sincerely,Travelodge

10/10 超赞

Mick

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice, clean, tidy but a little away from the tourist area of London Bridge (20m walk) & limited access to tthe lake shore.
2024 年 3 月入住 1 晚

6/10 一般

renate

满意:员工和服务,清洁度
Apart from not being able to have normal TV channels, like ABC, NBC, and CBS because a message comes up stating “weak signal,” the property was ok.
2024 年 3 月入住 2 晚

10/10 超赞

Ashley,Chandler

与家人及幼儿出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
Customer service was excellent here. The place is not fancy but it was close to everything, so that’s a plus to me.
2024 年 3 月入住 2 晚
Travelodge Team 于 2024年03月8日 的回复
Ashley, We appreciate such a glowing review. Our staff thrives on making the guest feel welcomed and give them the best costumer service. We are thrilled to hear that the location was convenient for your visit to Lake Havasu. Thank you for choosing to stay with us.

4/10 很差

Peggy

Barbara was really sweet and lovely. The property smelled like pot!
2024 年 2 月入住 3 晚
Travelodge Team 于 2024年03月8日 的回复
Thank you, Peggy for the kind words about our staff member, Barbara. We are a nonsmoking hotel so we apologize for any inconvenience that smelled might have caused. We hope to see you again.

6/10 一般

Kenneth

与配偶出行
满意:员工和服务
不满意:住宿条件和设施
Thin walls. Patches everywhere on doors and walls from poorly repaired fixs. Hole in window.
2024 年 2 月入住 1 晚
Travelodge Team 于 2024年03月26日 的回复
Dear Kenneth, We appreciate the feedback. We are working on fixing those patches and the hole in the window. WE hope you give us another chance in the future to show you the improvements we are working on. Thank you for choosing to stay with us during your visit to Lake Havasu.

10/10 超赞

Susan

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
good stay
2024 年 2 月入住 3 晚
Travelodge Team 于 2024年03月26日 的回复
Susan We are thrilled to hear you had a good stay with us. We hope to welcome you back in the future. Take care.

10/10 超赞

Kim

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The food was very good. The wait staff very friendly.
2024 年 2 月入住 1 晚

10/10 超赞

Robert

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was great.
2024 年 2 月入住 2 晚
Travelodge Team 于 2024年03月26日 的回复
Robert, We are delighted to hear that your stay with us was great. We strive on making our guest feel welcomed and comfortable. Thank you for staying with us.

8/10 还可以

Lori & Jim

与家人出行
The hotel was clean and the staff friendly.
2024 年 2 月入住 2 晚
Travelodge Team 于 2024年03月26日 的回复
Thank you for taking the time to leave us your feedback. We are thrilled to hear that you found our hotel clean and the staff friendly. Thank you for choosing to stay with us.

6/10 一般

Brent

不满意:住宿条件和设施
Poor repair. Very old and tired. Tv did not work.
2024 年 2 月入住 1 晚
Travelodge Team 于 2024年03月26日 的回复
Brent, We are saddened to hear that you had some issues while staying with us. We can assure you we are working on making repairs and making sure the rooms are in much better condition. We took a look at the tv and got it working again. We are sorry this wasn't what you expect. We hope you give us another chance to win you over in the future.

8/10 还可以

Marla

团体旅客, 商务旅客
满意:员工和服务,清洁度
The staff were very friendly. The hotel was conveniently located and reasonably priced. The room was clean. The bathroom shower curtain rod and shower spout had been broken and shoddily repaired. But it was functional. The refrigerator in the room was very cold and very roomy. Overall satisfactory experience.
2024 年 2 月入住 4 晚

6/10 一般

Deborah

与家人出行
满意:员工和服务,清洁度
This travelodge was a convenient place to stop for the night. It wasn't anything spectacular but the front desk was accommodating and made checking in smooth. The rooms were clean. if you're looking for a certain ambiance, this isn't it. The one good thing for sure was that it was close to Peggy's Sunrise Cafe, a total gem of a place to eat breakfast. It's small but the food is great!!!
2024 年 1 月入住 1 晚
gm 于 2024年04月18日 的回复
Dear Deborah,Thank you for taking the time to share your feedback. We do hope you give us another chance in the future to win you over!Sincerely,Travelodge

10/10 超赞

Amanda

与家人出行, 团体旅客, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Travelodge Team 于 2024年03月26日 的回复
Amanda, Thank you for taking the time to leave us a review. We hope to welcome you back in the future. Safe Travels.

6/10 一般

Marco

商务旅客
满意:客房舒适度,员工和服务
Too expensive for the quality you get.
I thought it was weird when I was asked if I didn't mind being on the second floor, then I realized there is no elevator. It would have been nice if they mentioned that there was no elevator because then I would have requested the first floor. The shower rod was on its last legs, its about to fall off, the shower curtain was ripped in several spots. One of the shelves in the bathroom was crooked and loose. The service was fine, and the bed was comfy. If you are here for just one night, its not bad, but for more than one night, you will probably not be happy.
2024 年 2 月入住 3 晚
gm 于 2024年04月18日 的回复
Dear Marco,Thank you for taking the time to leave us your feedback. We would like to apologize for the problems you encountered during your stay and let you know we are working to correct them. We do hope you will give us another chance in the future to win you over. All the best,Travelodge

4/10 很差

Stefan

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
Sad accommodation, bathroom many elements broken, breakfast extremely sad, but friendly staff
2024 年 2 月入住 1 晚

8/10 还可以

debra

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Travelling with our dog great place
2024 年 2 月入住 2 晚
Travelodge Team 于 2024年03月26日 的回复
Debra, Thank you for choosing to stay with us. We are thrilled to hear that the hotel served its purpose while visiting Lake Havasu City. We are happy that we were able to accommodate you while traveling with your dog. Safe travels.

6/10 一般

Chris

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Shock in the morning
The room was adaquete however the stay was to include a dry cereal bar and muffins and when we came downstairs to get some the lady at the front counter informed us that they didn’t have any. When asked why her response was we didn’t get by the store to buy more. That was odd since we checked in around 3pm the afternoon before and the asst manager stated to me they would have coffees and dry cereal and muffins downstairs starting at 4am. So we had to get ready earlier and actually drive 2 blocks away and buy a $9 breakfast for all 3 of us adding more costs to our trip. Disappointed to say the least
2024 年 2 月入住 1 晚

10/10 超赞

gerrie

团体旅客
Ok stay
It was a good stay, considering what they have to work with. For a one night stay it’s just fine.
2024 年 2 月入住 1 晚

8/10 还可以

Deborah

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed was new, updated and very comfortable. Shower curtain was torn and very well used. When I reported it to the manager this morning she said they’re not being replaced because all the tub/shower combos are being replaced with walk in showers and glass doors. So it’s nice to hear the hotel is getting a facelift.? Room was very clean and contained a microwave, small refrigerator and a single serve coffee brewer. Everything was just perfect after a long and nice drive from the east valley of Phoenix to Kingman, Oatman and finally Lake Havasu City.
2024 年 2 月入住 1 晚
Travelodge Team 于 2024年03月26日 的回复
Deborah, We appreciate the kind words. We are making improvements to the bathrooms, working on getting those showers updated as well as some other issues. We are delighted to hear that your stay was wonderful and everything worked out. We hope to see you again.

8/10 还可以

Tonya

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was super welcoming. No issues with our stay.
2024 年 2 月入住 1 晚
Travelodge Team 于 2024年02月15日 的回复
Tonya, we are thrilled that you had a good stay with us and you didn't have any issues with you stay. We are happy to hear that our staff was very welcoming. Thank you for choosing Travelodge.

10/10 超赞

Jeff

与配偶出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was very easy to check in and out of, rooms were clean and our pet was excepted the stay was great thanks
2024 年 2 月入住 1 晚
Travelodge Team 于 2024年03月24日 的回复
Dear Jeff, Thank you for such wonderful words. We are thrilled that you enjoyed your stay and you found the rooms to be clean. The staff strives on making check in easy and fast and give the best customer service. We try to accommodate in the best way possible so your stay is just as great. Thank you for choosing to stay with us.