罗托玛哈那湖附近酒店

“The.staff, facility and dining is as good as anywhere in the world. Combine that with the beauty of the location and you’ll never want to leave. ”

“I know this facility is not an actual "hotel", but I am not renting a caravan space or a camping site. I would expect some tissue paper in the room ( an hopefully a hair dryer?)”

“The motel is very shabby. The room is a bit dim and smelly. I could not say I received a warm service although I got the answers of all my questions from the reception. There is no kitchen utensils so I could do nothing with it. Laundry service is a bit expensive. The most expensive one that I have ever had in NZ. The corridor was noisy. People talking over the mobile phone until midnight! There was no hair-dryer in the room so I had to borrow one from the reception. However, I was told all……

“孩子们很喜欢 有乒乓、golf和泳池。”

“我們辦入住時得知Mineral pool損壞維修中，這倒還好。 但是晚上很晚回旅館時要洗澡才發現沒有熱水可以洗澡。去問接待員，說應該只是水壓不穩，等一等就會有熱水，可是我等了好久，忍不住，只好洗冷水。家人都無法洗熱水，還只能克難的用熱水器煮一些水來想辦法清潔。隔天詢問接待櫃檯，得到的答案是，因為旅館的地熱與加熱設備有問題，而且昨天是節慶假日，沒有人可以來修。 真的令人生氣。 如果你本來就知道沒有熱水，你提早說，或許我們還有變通的辦法，讓全家折騰一晚，也只說讓您不方便了! 這算什麼服務 ”

“Place was a dump. Toilet didn’t work properly, television didn’t work, remote needed batteries, wifi didn’t work properly. The food menu wasn’t even close to the pictures on line. It was run down and was a disaster. We paid for two nights but checked out after one. Only positive was Claire the manager. ”

“Room was recently renovated, and was spotless. Bathroom was clean and kitchenette had everything you need for preparing your own meals. Staff at front desk was extremely helpful! Would definitely stay again!”

“舒適 乾淨”

“設施老舊，燈光昏暗，房間清潔度不足”

“房東會給密碼，自由進房，很好停車，離紅木森林公園很近，有廚房可以料理，離超市也不遠，一切都很方便”

“一开始没习惯，后来发现好多都是FAMILY来这里出游，开房车在这里是最棒的了”

“服務員態度非常之友善及主動，事環境非常美丽。”

“Very helpful, very nice. I will surely recommend this motel to my friends and families. Thanks a lot. P.S They have a really beautiful and sweet daughter.:)”

“服務人員很親切”