Lake Yamanaka

Poor costumer service compared to all other hotels that I stayed in Japan. The stuff were uncooperative and rude, they lacked the attention and welcoming feeling that we received in all the other hotels. I will not stay here again.

It was on its own floor. The apartment was a good size for a family of 5. Had I known there would be a washer and dryer in the room I would have brought less clothes since we did laundry everyday. The showers were a bit hard to use for the kids but they figured it out by the end. There was one night we needed to call the front desk from a nearby Monday hotel as we blew a fuse when we used the toaster oven and microwave at the same time.