Search Resorts in Lake Zurich

"Check-in staff was not very friendly room service never picked up the phone. Bathtub drain did not work very well"

"The hotel overall was quiet clean and well-appointed My problem came at the start of the trip when the shuttle bus drivers looked at my reservation and told me they did not go to this particular hotel I waited an additional 45 minutes until I was able to convince a driver that he was to take me to my hotel. Also I found out too late that the hotel could have provided me a brown bag breakfast since I was leaving so early in the morning to catch a flight and they did not offer it to me."

"Staff was AMAZING! will definitely come back again "

"Maybe they could improve. "

"Front desk staff was not great. "

"Clean and quiet room. Enjoyed my stay. "

"Went for a birthday girlfriends weekend. The staff was friendly, the rooms were clean and provided what we needed. Our room couldve had better lighting by perhaps an extra lamp. Nice big tv, comfortable beds. The balcony was big and spacious. The buffet breakfast was very good and the overall condition of the resort was well maintained. We called for early checkin and was told we could come as ealry as noon if we wanted at no extea charge. Id assume this would normally be based off occupancy. Cons** Our room's thermostat kept making a high pitched whistling noise intermittently, BUT we called maintained they arrived quickly and fixed the problem. The elevators are very small and since we were in the North building on the 9th floor, the walk seemed so long to get back to the downstairs lobby once we got off the elevators. The indoor pool was also located in another building, so if the temps outside are frigid, youre goibg from "

"Supervisor on check in was The Best. Food recommendations. Parking info. Direvtions to the room. Easy info. Staff rest of the stay was available and happy to assist in any regards. Clean rooms. Quiet Stay. Great location for my needs while traveling for business. "

" Excellent "