Thunder Bay Lakehead University Hotels

"Good location"

"Parking was excellent, rooms were clean and staff really friendly."

"Excellent "

"The airport shuttle was excellent."

"Overall, my stay had a lot of positives. The building itself is beautiful and full of character. Check-in was quick and easy, and the staff were friendly. My room was large, spacious, and nicely renovated. Although the room was in the basement, it really didn’t feel like it because there were several large, low windows that brought in lots of natural light. Unfortunately, there were some issues with the room. As soon as I arrived, I noticed a strong smell of sweat. When I looked at the bedding, every pillowcase and the sheets had dog hair on them. It made me question whether the sheets had been changed, or if they had been washed with with excessive dog hair and a lot of it remained stuck to the bedding. There were also visible stains on the sheets. In addition, the actual pillows themselves seemed like they needed to be washed because they had an unpleasant sweat odour. Because of this, I ended up sleeping in my clothes on top of the bed. I'm also not the type of person to call the front desk and cause a scene over issues, while I was definitely unhappy with the condition of the bedding, I tend to just make do with what I’m given and carry on. That said, this hotel really does have a lot going for it. With more attention to housekeeping details, this place could easily be an excellent stay. The hotel should also reconsider allowing pets in their establishment. It truly feels like a hotel with a lot of potential, and just needs some fine-tuning."

"beautiful old hotel with great rooms and excellent front desk service"

"Parking is good , room was clean but the walls were discoloured the bedding falling apart. I was expecting more from a newer hotel. It was however very clean and quiet. The buffet couldn’t keep up no regular coffee fruit depleted. Overall good selection though."

"More places to hang items would be appreciated. "

"While undergoing renovations this hotel was amazing! All staff were extremely friendly and accommodating and just lovely. The rooms were clean,the breakfast was good and the location is great! The only thing to improve would be to fix the jets in the hot tub - they weren't working; and I do wish there was a gym. However everything else exceeded my expectations, and I would book there again in the future."