Lama hotels from HK$97

"I stayed for 2 nights at Best Western Heritage, and I had a wonderful experience. I truly loved the atmosphere in the lobby; it was very neat, clean, calm, and quiet. My hotel room was excellent—very spacious and comfortable. I especially enjoyed the beautiful beach view from my balcony. All of the staff members were very polite, friendly, professional, and helpful, especially the front office staff, Sajeda and Fardin. I would also like to specially mention Najrul Bhai, who was extremely helpful and kind. He arranged transportation for us to visit Inani Beach, and we truly enjoyed the trip a lot. Without his support and assistance, our experience would not have been as enjoyable. Thank you so much, Najrul Bhai, for your wonderful behavior and outstanding service. I truly appreciate all the efforts made by the hotel staff to make my stay comfortable and memorable. I would love to visit again in the future, and I would highly recommend Best Western Heritage to everyone who is looking for excellent hospitality and outstanding service. Thank you once again for providing me with such a pleasant experience and beautiful memories. I sincerely appreciate it."

"Very clean and calm place to stay at ... I enjoyed every night there from breakfast service to the staff attending to my every need ... I will definitely stay there again and advise everyone to book a stay there you won't be disappointed."

"Good"

"Room furniture, TV"

"Nice Staff …"

"It was a wonderful experience overall. The staff were very kind, the food was excellent (though expensive, which we expected for Cox’s Bazar), and we appreciated the free car service. We also didn’t face any hidden charges. However, we had one concerning incident during housekeeping. On the second day, my wife left her foundation makeup on the table before we went to the beach. When we returned, the room had been cleaned and some items had clearly been moved around. The foundation box was missing. We are not accusing anyone we don’t have proof of theft but the item went missing from a locked room and only after housekeeping, which was upsetting and confusing (especially since other more expensive items were left untouched). We hope management takes this seriously and improves housekeeping accountability so future guests don’t face the same issue. Overall, we had a great stay, but this incident left a bad impression."

"Room was spotless and the staff were awesome Nice spa"