The hotel presents a well-maintained and aesthetically pleasing environment, benefiting from a prime location and a notable pool area. Nevertheless, several shortcomings detract from the overall guest experience. Despite the hotel's size, a fitness area is absent. Guest rooms are notably compact, potentially hindering ease of movement. In-room tea-making facilities are unavailable, and on-site dining options are limited to the pool bar. Service deficiencies were observed, including a missed room cleaning and a perceived inconvenience when requesting it. Furthermore, complimentary water provided in the room was found to be partially consumed. The pool area was unavailable on one evening due to a pre-booked event, of which guests were not informed. The property appears to have undergone recent renovations, exhibiting a modern and well-decorated design. Its advantageous location at the entrance of the Grand Bend strip may be a significant draw for some. However, guests seeking standard hotel amenities and services may find this establishment lacking.