Lancaster Hotel with Pool

"It was ok"

"The room was spacious and comfortable, parking was good, and the hotel is in a convenient location to where we needed to go. Only complaint is that the pillows are very flat with no support. "

"Enjoyed our stay, the breakfast and dinner was amazing. The staff was very friendly and helpful. Will book again in the near future. "

"Room was very clean. Hallways and Elevators need some tlc"

"Paid for room then when got there they said they didnt have my room. Had to find a room somewhere else for 6 ppl!"

"On evening one the toilet never emptied. I told front desk the next morning and when I came back there was a stinch of the previous evening's usage. So, that meant no one came to fit it. I called to the front desk and there was no answer."

"The hotel is well situated off the highway- nice enough but the staff were unpleasant. I called to inquire about a pack and play for our infant and the hotel clerk said it was too late and I’d have to set it up myself. Her tone was annoyed and after a long day of travelling, I expected a warmer welcome."

"Overall, TownPlace Suites is pretty good, not great (6.5 / 10). The first room that we were assigned had a door that did not lock and the phone was not working. The second room was good, but the coffee maker was missing the basket. The beds were very comfortable. Where TownPlace falls short is its attention to the comman areas. I had to notify the staff that there was no paper towel in the workout room to wipe the equipment, and there were no towels. I also had to notify that the men's room just steps from the front desk had no paper towel. The hallway rugs look like they need vacuuming and maybe a shampooing. The breakfast is pretty good, but a cereal that is not covered in sugar would be nice. I would like to see real utensils. They use only plastic. Not terrible, not great."

"Very good!! Definitely would stay again"