Premier Inn Lancaster hotels

"Room was fine. Just thought a few areas were lacking. Pool use with the kids time not communicated well. Ordered out as if I knew what the times were. I just didn't get friendly vibes from certain staff there. Although there were some who were great. Paid to eat in the restaurant. Pricey and but food was nothing special. Breakfast buffet was ok. "

"There wasn’t a plug socket on one side of the bed and the design of the basin tap is not great. "

"Wonderful quiet location. Helpful and friendly staff. Superb room and facilities were faultless. "

"Nice surprise! "

"Was slightly upset on afew things such as read they had wheelchair accessible parking for 6 i think but had no disabled bays cars parked in free for all had to leave keys at reception incase needed to be moved. Also said step free entrance which was also not the case and struggled to get to entrance for how cars were parked. Bed seemed like a small double which was rock hard next morning stripped the bed as we always do and wish hadnt when we see the state of the covers.and flooring very uneven. Guess we just picked up on things for disabled so may not be an issue for non disableds."

"Only thing was the cracked tile on the bathroom floor, annoying every time you stepped on it . Also we didn’t get our room serviced on the 2nd day . Breakfast was lovely and the room was nice . "

"Great room, excellent bed & bedding. Bathroom well equipped with plenty of hot water. Parking was included & close by. Staff very welcoming & accommodating. Lovely evening meal in the restaurant. Our steaks were cooked to perfection & the whole meal delicious. Only thing to let the hotel down was breakfast. Breakfast buffet was dry; the bacon was hard & fried eggs rubbery. The pot of tea was awful, which was a surprise at tea bags in bedroom were delicious. It was bad tea & doesn’t seem to have been made with boiling water. We would gladly return despite the tea ! "

"Clean rooms "

"All of the staff were extremely helpful and the hotel itself is a historic gem. Remember to try the breakfast, it was excellent"