Lancaster Romantic Hotel

"Spa is so relaxing, staff are so lovely, got a free upgrade to a hot tub room! "

"Great room, excellent bed & bedding. Bathroom well equipped with plenty of hot water. Parking was included & close by. Staff very welcoming & accommodating. Lovely evening meal in the restaurant. Our steaks were cooked to perfection & the whole meal delicious. Only thing to let the hotel down was breakfast. Breakfast buffet was dry; the bacon was hard & fried eggs rubbery. The pot of tea was awful, which was a surprise at tea bags in bedroom were delicious. It was bad tea & doesn’t seem to have been made with boiling water. We would gladly return despite the tea ! "

"Very satisfactory "

"All of the staff were extremely helpful and the hotel itself is a historic gem. Remember to try the breakfast, it was excellent"

"Yes"

"Pool was great, room was outdated. Few dirty marks on sink and dirty spoons. Kept awake most of the night loud slamming of doors, screaming and also a clicking noise outside of our room. Didn’t sleep. "

"Nice room but no housekeeping for three days. Do miss having the bed made. Nice breakfast but wasn’t fully prepared first thing so had to wait for stuff to be brought out. "

"Lovely hotel and extremely clean. We were in the club house room which is in a separate building from the main hotel. The room was very clean and modern. My only complaint was there were 2 small bottles of water put out for us like most hotels do but they were half full and the seals were broken so were not new. Also they provide fresh milk in a fridge in the reception area which is really nice but the one I had which was well in date was sour so I think the fridge was not cold enough. Also the ice machine was not working. I did mention this to the reception and it was all rectified immediately. Also the hand wash and shower gel bottles in our room were empty but I brought my own so that was fine. I would suggest that housekeeping do a more thorough check on these things in the future as it is little things like this that can let a lovely hotel like this down. We had an evening meal and breakfast and both were delicious and excellent staff. Although we had a few small problems we would definitely stay here again as the standard is very high. "

"Lovely place but you can tell everything is very old fashioned, doesn’t really look up to date. But other than that’s it’s an okay place to stay with really nice staff."