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关于拉斯维加斯西贝斯特韦斯特酒店的点评

2.5 out of 5
拉斯维加斯西贝斯特韦斯特酒店
8669 W Sahara Ave, Las Vegas, NV

点评

8.4

很好

10 分 - 超赞。473 条好评,共有 1002 条点评" "
8 分 - 还可以。333 条好评,共有 1002 条点评" "
6 分 - 一般。86 条好评,共有 1002 条点评" "
4 分 - 很差。52 条好评,共有 1002 条点评" "
2 分 - 糟糕。58 条好评,共有 1002 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

8.0/10

服务设施

8.4/10

住宿条件和设施

8.2/10

环保

点评

10/10 超赞

Bin

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
床垫特别舒服,软硬适中
Cyndy-Guest Experience Representative 于 2023年01月17日 的回复
Thank you, Bin, for sharing your excellent rating with others and our team at Best Western Plus. It would be a pleasure to welcome you for another wonderful experience when you revisit West Las Vegas.

10/10 超赞

真实旅客

2019 年 1 月入住 4 晚
Brittany - Best Western Plus Team 于 2019年02月12日 的回复
Thank you!!! We truly appreciate you and your feedback. We hope to have the pleasure of having you back with us the next time you're in town.

8/10 还可以

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度

10/10 超赞

Cynthia

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Room was very clean, roomy, comfortable. Area around the facility was also very clean
2024 年 4 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年05月2日 的回复
Hello Cynthia, Thank you for your lovely remarks. We are delighted you enjoyed a wonderful and comfortable experience at the Best Western Plus Las Vegas West. Our team works hard to keep our property ready for guests, and we hope you will enjoy another visit with us.

10/10 超赞

Karina

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and clean
2024 年 4 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年04月29日 的回复
Karina, thank you for the excellent rating! We are glad you enjoyed your experience at the Best Western Plus Las Vegas West. Our team will be happy to know you loved the clean, comfortable space they prepared. Please allow us to host another outstanding stay for you again.

10/10 超赞

Jose

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 2 晚
Cyndy-Guest Experience Representative 于 2024年04月30日 的回复
Jose, Thank you for the excellent rating. We are always glad to learn guests had an outstanding experience at the Best Western Plus Las Vegas West. We hope to see you again.

10/10 超赞

Destiny

与配偶出行
Highly recommend this property. Especially if you want to be off strip
2024 年 4 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年04月27日 的回复
Thank you, Destiny, for your excellent review. We are delighted you recommend a peaceful experience off the Strip at the Best Western Plus Las Vegas West. Please allow us to welcome you again soon.

10/10 超赞

Tiffany

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was very friendly. We had an issue with our sink and they had someone fix it right away. Free breakfast and coffee every morning.
2024 年 4 月入住 2 晚
Cyndy-Guest Experience Representative 于 2024年04月21日 的回复
Tiffany, We are glad we could promptly address the issue with the sink in your room. The friendly staff of the Best Western Plus Las Vegas West hopes to share our hospitality with you again.

8/10 还可以

andrew

与家人及幼儿出行
满意:服务设施
Whirlpool was not working. Pictures are much nicer than actual property. Carpet had stains and wasn’t the cleanest bathroom. Easy checkin and friendly staff the area around hotel was a little iffy.
2024 年 4 月入住 3 晚
Cyndy-Guest Experience Representative 于 2024年04月17日 的回复
Andrew, We apologize for the hot tub repairs. Our maintenance staff will refresh the carpet in the room, and we are grateful you let us know about the issue. I am sorry the cleaning team was not as thorough as they could have been in your room. The crew will receive additional instruction. We hope you will return and enjoy a better experience at our hotel.

10/10 超赞

Miao,Saratoga

2024 年 4 月入住 2 晚
Cyndy-Guest Experience Representative 于 2024年05月2日 的回复
Miao, Thank you for the excellent rating. We are thrilled you enjoyed an awesome experience at the Best Western Plus Las Vegas West. We would be pleased to welcome you back for another lovely stay.

10/10 超赞

Gabrielle

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was so nice and accommodating! I called a few hours before check in to see if my boyfriend could check in for me as I was having surgery during check in time. They added him to the reservation to check in with no issues and even moved us to a room close to the entrance so I wouldn’t have a far walk when I returned from surgery. Our room was clean and comfy, breakfast the next morning was great. Location was close to the surgery center also. Highly recommend staying here!
2024 年 3 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年04月4日 的回复
Thank you for the excellent review, Gabrielle. We are glad you forethought calling and letting us know your boyfriend would arrive before you. It made the check-in go smoothly. We hope you recover quickly from your surgical procedure, and we would love to welcome you to the Best Western Plus Las Vegas West again.

6/10 一般

YONGXIN

2024 年 3 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年04月21日 的回复
Yongxin, Our goal is to ensure our guests have an awesome stay with us. We apologize if your experience was not as we promised. We hope to have another opportunity to make you glad you chose to stay at the Best Western.

10/10 超赞

Karla

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Need new or cleaner couch in room besides that everything else was great 👍
2024 年 3 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年03月30日 的回复
Karla, Thank you for your excellent rating and for letting us know the sofa in the room needs attention. We are glad your recent visit to the Best Western Plus Las Vegas West was wonderful and satisfying. We hope to see you again.

2/10 糟糕

Bradyn

2024 年 3 月入住 3 晚
Cyndy-Guest Experience Representative 于 2024年04月15日 的回复
We are sorry to see your recent visit to our hotel was disappointing. We hope you will reach out to our team and help us to improve our services. We hope you will allow us another opportunity to welcome you for the best possible experience.

8/10 还可以

Kurry

与家人出行
满意:员工和服务
不满意:住宿条件和设施
The people were great! Missed the pool. It was closed! Food was nice. Room was good but the bathroom wasn’t very nice.
2024 年 3 月入住 3 晚
Cyndy-Guest Experience Representative 于 2024年03月28日 的回复
Kurry, Thank you for your feedback. We hope you will return to enjoy a swim in our pool. Please accept our apologies for closing it due to repairs. We are working hard to prepare rooms for guests and you for a future visit.

10/10 超赞

Anderson

2024 年 3 月入住 2 晚
Cyndy-Guest Experience Representative 于 2024年04月15日 的回复
Thank you, Anderson, for sharing your excellent rating for the Best Western Plus Las Vegas West. We hope you will visit us again.

6/10 一般

Kurry

与家人出行
满意:员工和服务
不满意:住宿条件和设施
Pool was down unfortunately! I wish they would tell you before booking! Room is dated! Bathroom was rough! But it is in a good location for what we are doing!
2024 年 3 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年03月24日 的回复
We apologize for the need to make repairs to our pool, Kurry. We hope you will return and enjoy using it in the future. We are glad our hotel was convenient for you travel plans. Thank you for your valuable feedback.

8/10 还可以

Charlene

与家人出行
满意:服务设施
All good
2024 年 3 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年03月13日 的回复
Charlene, We are glad you enjoyed a great stay at our hotel in West Las Vegas. Thank you for your review, and we hope to share our hospitality with you again in the future.

10/10 超赞

Diane

满意:清洁度
2024 年 3 月入住 3 晚
Cyndy-Guest Experience Representative 于 2024年03月13日 的回复
Our team at the Best Western Plus Las Vegas West is dedicated to providing the best possible experience for our guests. It was a pleasure to know you enjoyed your recent stay with us, Diane. Thank you for the wonderful rating.

10/10 超赞

Yaneli

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I really recommend this hotel
2024 年 3 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年03月9日 的回复
Thank you for your excellent rating and for recommending the Best Western Plus Las Vegas West, Yaneli. We hope you will be returning to stay at our property again soon.

6/10 一般

Karen

Needs some updating especially bathroom Gym was small and limited on equipment and weights Breakfast limited selection. Not a lot of options for dietary restrictions
2024 年 2 月入住 3 晚
Cyndy-Guest Experience Representative 于 2024年03月3日 的回复
Thank you for your review, Karen. We are eager to hear feedback about our breakfast service and suggestions for expanding our menu to include items guests want to see offered in the morning. We hope you will allow us to host another visit for you.

10/10 超赞

Lilit

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 5 晚
Cyndy-Guest Experience Representative 于 2024年03月3日 的回复
Thank you for the excellent rating, Lilit! We are glad you enjoyed your stay at the Best Western Plus Las Vegas West. We hope to share our hospitality with you again.

10/10 超赞

Tracy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I like that everyday was a different breakfast menu. The property is not too far from the Strip. I highly recommend this hotel.
2024 年 2 月入住 5 晚
Cyndy-Guest Experience Representative 于 2024年03月1日 的回复
Tracy, We are grateful you recommend the Best Western Plus Las Vegas West to fellow travelers. Thank you for the excellent review. We are glad you enjoyed the special entrée and breakfast staples we offer each morning. We hope you will return to our peaceful location again.

10/10 超赞

Thomas,Sandy

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good room, quiet and close to where I needed to be. Fantastic Greek restaurant super close by [Elia--don't miss this hidden jewel].
2023 年 12 月入住 2 晚
Cyndy-Guest Experience Representative 于 2024年02月24日 的回复
Thomas, Welcoming you to the Best Western Plus Las Vegas West was a pleasure. We are delighted you enjoyed our peaceful location off the Strip and enjoyed dining at Elia Authentic Greek Taverna. Our team is eager to host another wonderful experience for you.

10/10 超赞

Rachineal

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
They had the windows open which made the pool room cold on the coldest day but that was it!!!!
2024 年 2 月入住 3 晚
Cyndy-Guest Experience Representative 于 2024年02月14日 的回复
Thank you for your excellent rating, Rachineal. We apologize someone opened the windows in the pool room. Our dehumidifier works best when they are closed. We hope you will visit us again when you return to West Las Vegas.

10/10 超赞

Jenn

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Always a great stay.
2024 年 2 月入住 8 晚
Cyndy-Guest Experience Representative 于 2024年02月11日 的回复
Thank you, Jenn, for your continued trust in our team at the Best Western Plus Las Vegas West to provide a clean, comfortable experience when you stay with us. We are always happy to see you and look forward to your next visit.

8/10 还可以

Jaime

满意:清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 2 晚
Cyndy-Guest Experience Representative 于 2024年01月30日 的回复
Thank you, Jaime, for your positive rating of our hotel. We hope you will return to have an even better experience with us when you return to Las Vegas again.

10/10 超赞

Peggy Ong

与家人出行, 商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was excellent and overall it was a comfortable place to stay.
2024 年 1 月入住 2 晚
Cyndy-Guest Experience Representative 于 2024年01月23日 的回复
Peggy, We are thrilled you enjoyed the courteous service of our staff at the Best Western Plus Las Vegas West. Our team is dedicated to making guest visits as positive as possible and we hope you will join us again when you are here for another vacation.isit.

10/10 超赞

Erika,Denver

满意:清洁度、员工和服务、住宿条件和设施
Like it family hotel
2024 年 1 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年01月21日 的回复
Erika, It is our great pleasure to provide a family-friendly atmosphere for guests. While we are still happy to be close to The Strip, we offer a more peaceful stay at the Best Western Plus Las Vegas West. Thank you for your wonderful review and rating.

2/10 糟糕

真实旅客

满意:员工和服务
不满意:清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年01月18日 的回复
Thank you for responding to our review request. We hope you will reach out to the team with the details of your stay so we can address any issues you have encountered.

6/10 一般

María

满意:住宿条件和设施
不满意:员工和服务
Una de las recepcionistas pésima actitud
2024 年 1 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
Please accept our apologies for the greeting you received from one of our team members, Maria. Our staff is instructed to be gracious and welcoming. We will make sure all employees are adhering to this policy. We hope to provide a better experience for you in the future.

6/10 一般

Steven

与家人出行
满意:清洁度、员工和服务、客房舒适度
不满意:住宿条件和设施
Needs updates
We have stayed here several times. Convenient location for those not spending time on the Strip. Bedding is very comfortable. The furniture, decor, and fixtures in rooms are quite dated. The furniture and fixtures show additional wear and tear across stays. Recent price increase with no updates in rooms makes our choice of this hotel in the future less likely.
2024 年 1 月入住 3 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
Thank you for your worthwhile feedback, Steven. As a frequent visitor to our hotel, we are grateful for your input, and we are pleased to have scheduled much-needed updates to our property. We hope you will continue to make our hotel your 'go-to' place for lodging in Las Vegas.

10/10 超赞

silvia

2023 年 12 月入住 3 晚
Cyndy-Guest Experience Representative 于 2024年01月28日 的回复
We are delighted you enjoyed a wonderful experience at the Best Western Plus Las Vegas West. We hope you will return to allow us another opportunity to make you feel at home.

8/10 还可以

Josh,Duchesne

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Quick and easy to check in. Staff was helpful, and the property was well maintained
2024 年 1 月入住 3 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
Josh, Thank you for the great review and rating. We are delighted you enjoyed a comfortable stay at our hotel in West Las Vegas and hope to host another, even better, stay for you soon.

10/10 超赞

Lucien

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great hotel for families!
Rooms were clean, well-appointed, and updated. The hotel had all the necessities and staff was friendly. Pool was clean, not busy, and great for a family-friendly pool day. Asked for late checkout and the staff was very accommodating and even allowed paid options for even later than we expected. Only complaint with the room was that there was no dedicated exhaust fan (just a centralized vent that allowed us to hear conversations happening in the bathroom below us). Breakfast area was clean and continuously stocked, but limited in variety. A really nice option for staying in Vegas if you want a "traditional" hotel that isn't part of a casino
2023 年 12 月入住 2 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
We are overjoyed with the excellent rating, Lucien! Thank you for reviewing the service and accommodations at the Best Western Plus Las Vegas West. We are glad to welcome guests looking for a family-friendly space to enjoy yet still have access to a quick visit to The Strip or Fremont Street.

10/10 超赞

Doran,Bellevue

2024 年 1 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
We are excited to see the perfect rating you posted for the Best Western Plus Las Vegas West, Doran. We hope you will return to enjoy our hospitality again in the future.

10/10 超赞

María

2024 年 1 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
Thank you for your excellent Best Western Plus Las Vegas West rating, Maria. We enjoyed making you feel welcome at our hotel and hope to host another visit for you again.

8/10 还可以

Jason

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The Best Western Plus West was in a good location for shopping, food and not too far from the Strip. The room was fairly clean with a complete of little issues but they didn't affect the stay or comfort.
2024 年 1 月入住 2 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
We are glad you enjoyed the location of our hotel and the restful space we offer guests, Jason. We hope you will allow our team to address any issue you encounter during your stay with us. We are here to serve. Thank you for your wonderful review.

10/10 超赞

William

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 4 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
Thank you for the excellent score, William! We are delighted you had a memorable experience at the Best Western Plus Las Vegas West. Please join us again soon.

10/10 超赞

Andrea

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年01月3日 的回复
Angrea, Thank you for your wonderful rating for the Best Western Plus Las Vegas West. We hope your great experience will encourage you to visit us again soon.

8/10 还可以

Robert

2023 年 12 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
We are grateful for your rating, Robert. We hope to share a 10-star stay when you return to the Best Western Plus Las Vegas West.

8/10 还可以

Monica

2023 年 12 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年01月21日 的回复
Monica, We are glad to see a positive rating for our hotel in West Las Vegas. We hope you will return to enjoy another wonderful experience in the future.

2/10 糟糕

Sun Ki

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 12 月入住 3 晚
Cyndy-Guest Experience Representative 于 2023年12月31日 的回复
Sun Ki, We deeply regret you did not enjoy your recent stay at our hotel. Please reach out to our team at your earliest convenience and help us better understand our guests' needs and what we can do differently to make another visit for you more enjoyable.

10/10 超赞

Joanna,Bishop

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
very nice hotel, safe and quiet
2023 年 12 月入住 1 晚
Cyndy-Guest Experience Representative 于 2023年12月28日 的回复
Thank you, Joanna, for sharing a wonderful Best Western Plus Las Vegas West review. Many visitors to our hotel enjoy our location away from the Strip. We offer guests a more restful space but are still close to the sites and must-see landmarks in the area. We hope to be your host for another fantastic stay.

6/10 一般

Ammi

与家人出行
满意:员工和服务、服务设施、住宿条件和设施
不满意:清洁度
Room was huge. However carpet was not vaccumed. Marks on ceiling. Otherwise stay was pleasant.
2023 年 12 月入住 1 晚
Cyndy-Guest Experience Representative 于 2023年12月24日 的回复
Thank you for your feedback, Ammi! We are glad you told us of the marks on the ceiling of the room. Those and the carpet will be addressed immediately. We hope you will allow your team to provide a better experience when you are in West Las Vegas again.

6/10 一般

Jessica

2023 年 12 月入住 1 晚
Cyndy-Guest Experience Representative 于 2023年12月26日 的回复
Thank you for your feedback, Jessica. We are always interested in knowing that we can provide better service. We hope to learn what we can do differently to make another stay for you more comfortable.

10/10 超赞

Karina

2023 年 12 月入住 1 晚
Cyndy-Guest Experience Representative 于 2024年01月11日 的回复
Thank you for the excellent rating you shared with other travelers to the Best Western Plus Las Vegas West, Karina! It was a pleasure to welcome you to our hotel, and we look forward to seeing you again.

6/10 一般

Raymon

商务旅客
Overall the stay was good just havr rooms down below feels like a dungeon feeling but over all it was ok
2023 年 12 月入住 1 晚
Cyndy-Guest Experience Representative 于 2023年12月19日 的回复
Thank you, Ramon, for taking the time to review your visit to our hotel in West Las Vegas. Many of our visitors enjoy the coolness of our garden-level rooms and ask for them specifically when they stay. We are glad your stay was comfortable and hope you will return to visit us again for another restful experience.

8/10 还可以

Kristy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
i thought the room was a bit dated and dreary. Bed was comfortable Staff was kind and accommodating
2023 年 12 月入住 1 晚
Cyndy-Guest Experience Representative 于 2023年12月13日 的回复
Kristy, Our team is delighted you enjoyed a comfortable experience at our hotel. We hope you will return to enjoy another visit and the updates our management team is planning. Our only goal is to make guests feel welcome and glad they stayed.

8/10 还可以

Nancy

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location for this particular trip!
Cyndy-Guest Experience Representative 于 2024年02月14日 的回复
Thank you for the positive review, Nancy. We are glad our location was convenient for your travel plans and would love to host another visit when you return to Las Vegas.