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关于熔岩酒店的点评

2.5 out of 5
熔岩酒店
196 E. Main, Lava Hot Springs, ID

点评

8.8

超赞

10 分 - 超赞。234 条好评，共有 399 条点评" "
8 分 - 还可以。109 条好评，共有 399 条点评" "
6 分 - 一般。31 条好评，共有 399 条点评" "
4 分 - 很差。15 条好评，共有 399 条点评" "
2 分 - 糟糕。10 条好评，共有 399 条点评" "

9.0/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

8.6/10

住宿条件和设施

8.6/10

环保

点评

10/10 超赞

Weining

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very very good!
2023 年 10 月入住 1 晚
Jenn 于 2023年10月8日 的回复
Thank you for your review! So happy that you enjoyed your stay. Please come see us again soon!

8/10 还可以

Shelley

满意：清洁度、员工和服务、住宿条件和设施
Nice place pleasantly surprise
2024 年 5 月入住 1 晚

10/10 超赞

Ariel

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
They made it easy for a late check in. The room was clean conveniently located and the pool was nice.
2024 年 5 月入住 2 晚

8/10 还可以

Kristen

与配偶出行
满意：员工和服务
The service was excellent. I received a call early in the day to check on our status and give us local intel regarding restaurant hours and other services. The mineral pool on site was gross but it was an easy walk down the Lava Hoy Springs
2024 年 5 月入住 1 晚
Tracie 于 2024年05月16日 的回复
Thank you for your great review and for choosing The Lava Hotel! The pool in the early spring has a high iron content which changes the color of the water, however, it is still plenty full of healing mineral water. We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Daniel

满意：清洁度、员工和服务、住宿条件和设施
Nice
2024 年 5 月入住 1 晚
Tracie 于 2024年05月16日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 还可以

mary，pocatello

满意：员工和服务
Nice place. Used the on site hot pool, water temp was ok not hot but warm. Pool was very dirty though not at all like the picture maybe we just went at a bad time though
2024 年 5 月入住 1 晚
Tracie 于 2024年05月16日 的回复
Thank you for your great review and for choosing The Lava Hotel! The pool in the early spring has a high iron content which changes the color and temperature of the water, however, it is still plenty full of healing mineral water. We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Paul

满意：清洁度、员工和服务、住宿条件和设施
Hot springs pool
2024 年 5 月入住 1 晚
Tracie 于 2024年05月16日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Charles

与配偶出行
满意：员工和服务、服务设施、住宿条件和设施
The pool was great. Lovely location by river and mineral water was sooo relaxing
2024 年 5 月入住 1 晚
Tracie 于 2024年05月16日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Karena

满意：住宿条件和设施，清洁度
2024 年 4 月入住 1 晚
Tracie 于 2024年05月10日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Jasmine

与家人及幼儿出行
满意：员工和服务
Cindy was amazing! The towels were awful In smell I used the air dry method instead everything else was great
2024 年 4 月入住 2 晚
Tracie 于 2024年05月8日 的回复
Thank you for your great review and for choosing The Lava Hotel! I will pass on the information regarding the towels. We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 还可以

mary，staten island

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The hotel was very clean. The staff is very friendly. The hot tub/spring was nasty looking. staff said this time of year, that happens
2024 年 5 月入住 1 晚
Tracie 于 2024年05月4日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Rich

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Cute little town
2024 年 4 月入住 1 晚
Tracie 于 2024年05月4日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Sarah

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The tiny house was perfect for the needs
2024 年 4 月入住 3 晚
Tracie 于 2024年04月28日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Daniel

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
Great property in a quaint little town famous for their mineral hot springs. Clean, comfy, welcoming, right near the river. You will hear the train across the way periodically but not a bother. Loved our night here!!
2024 年 4 月入住 1 晚
Tracie 于 2024年04月28日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Rachel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
I've stayed here numerous times and have always had a great time.
2024 年 2 月入住 3 晚
Tracie 于 2024年04月19日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 还可以

Wayne

与家人出行
Every thing was very nice. Because of lighting outside, the room wasn’t as dark as we like for sleep.
2024 年 4 月入住 1 晚
Tracie 于 2024年04月14日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and we will address the outside lighting! We hope to see you again soon!

8/10 还可以

Amber

满意：清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
Tracie 于 2024年04月12日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Amy

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
My kids and I loved swimming in their little hot spring pool. We will be back.
2024 年 4 月入住 1 晚
Tracie 于 2024年04月11日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Michael

满意：清洁度、员工和服务、住宿条件和设施
It's all good
2024 年 4 月入住 1 晚
Tracie 于 2024年04月10日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Rikki

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
We love staying here. The staff is super friendly, the rooms are nice and clean and the spa area is amazing!
2024 年 4 月入住 3 晚
Tracie 于 2024年04月10日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Storm

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Love love love! Booked for next year on day 1 of our 3 day weekend. I wanted to make sure we could get a spot as we’re bringing family next year. Stayed in one of the tiny homes on the property. Make sure you grab a massage at the spa while you’re there! Incredible!
2024 年 4 月入住 2 晚
Tracie 于 2024年04月10日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 还可以

Billiejo

与家人出行
满意：清洁度、员工和服务、服务设施
Our tiny house was darling and very clean. Staff was friendly and amenable. The pool needs some tlc but was clean. Close to dinig and shops.
2024 年 3 月入住 2 晚
Tracie 于 2024年04月10日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Andrew

满意：清洁度、员工和服务、住宿条件和设施
The place was great and the private pool was nice
2024 年 4 月入住 1 晚
Tracie 于 2024年04月10日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Holly，twin falls

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Tracie 于 2024年04月5日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Skyler

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great location right in the middle of Lava Hot Springs so basically everything is walkable!
2024 年 3 月入住 1 晚
Tracie 于 2024年04月3日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Scott

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The front desk staff was extremely kind. Everything is in close walking distance. We stay here every time we come to Lava. Private hot spring right next to the river, big grass park on the river. Great little place to lay your head.
2024 年 3 月入住 1 晚
Tracie 于 2024年03月29日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Rebecca

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Super nice staff and parked right in front of our room.
2024 年 3 月入住 3 晚
Tracie 于 2024年03月29日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

David，Clinton

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Our accommodations for the weekend. Highly recommend this place. Nice, affordable, and right in the center of town making it easy to walk almost anywhere.
2024 年 3 月入住 2 晚
Tracie 于 2024年03月13日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 还可以

Dee

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
There is a private hot pool, just for guests. Most of the others are open to the public, so it was a nice surprise to have the entire pool to ourselves 3 different times!
2024 年 3 月入住 2 晚
Tracie 于 2024年03月13日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 还可以

Scott

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Tracie 于 2024年03月13日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

shay

与配偶出行, 团体旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
great spot close to everything great right smack in the middle of all the fun stuff to do in lava hot springs.
2024 年 3 月入住 2 晚
Tracie 于 2024年03月13日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

4/10 很差

Dotti

商务旅客
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Was here for business. I have stayed at this property before and it was a unit on the main road. That room was great. This time they put me in the "Courtyard", which was horrible. It's an old cinderblock building, not updated and, frankly, dirty. The towels in the room were filthy, spackle-covered holes in the walls, and the kitchen faucet was on the tub. This is not a great place. I ended up with mouse droppings in my brand-new bag and clothes. Wont do this again. I travel ALL the time to this area and thought I had found a diamond in the rough, boy was I wrong.
2024 年 3 月入住 3 晚
Jenn 于 2024年03月21日 的回复
I would like to thank you for your feedback. The issues voiced were noted and room is in the process of being remodeled as we speak. I am truly sorry for a return stay that was far less than you were hoping.

10/10 超赞

Maelisa

满意：清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
Tracie 于 2024年03月17日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Nate

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
Tracie 于 2024年03月3日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

4/10 很差

James，Maple Plain

不满意：清洁度、员工和服务、住宿条件和设施
Hot tub was dirty, full of leaves. TV Remote had defective buttons and barely functional. Room did not have a single chair. When I asked if I could at least get a folding chair for the night, they refused the request.
2024 年 2 月入住 1 晚
Jenn-GM 于 2024年03月4日 的回复
Thank you for your feedback and review. I am so sorry that you encountered these problems and assure you that they will be addressed immediately.

10/10 超赞

Terri

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
Tracie 于 2024年02月28日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Zach

2024 年 2 月入住 2 晚
Tracie 于 2024年03月20日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 还可以

Connie

满意：清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
Tracie 于 2024年02月28日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

David

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The property is dated but clean and in good repair. Check in was seamless and Peggy at the front desk was welcoming, friendly and helpful. We enjoyed the private hot pool though it is a tiny bit inconvenient in the cold weather because it is a bit of a walk from the rooms. Not the end of the world though. We will be back.
2024 年 2 月入住 1 晚
Tracie 于 2024年02月23日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon

10/10 超赞

daniel

2024 年 2 月入住 1 晚
Tracie 于 2024年03月20日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Alexander

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Just an incredible stay all around, the staff was so friendly and responsive and the room was incredible. Especially loved the soaking tub in our room! Perfect weekend getaway!
2024 年 2 月入住 2 晚
Tracie 于 2024年02月23日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

8/10 还可以

Chandice

满意：清洁度、员工和服务、住宿条件和设施
Parking was very tough, and you have to have an ETA of when to arrive, but we enjoyed our stay and liked the mineral pool
2024 年 2 月入住 2 晚
Tracie 于 2024年02月21日 的回复
We are so happy to hear that you enjoyed your stay! We appreciate the review and for choosing The Lava Hotel. We hope to see you again soon!

8/10 还可以

Misty，West Valley

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Many places in Lava are converted homes and I wanted an actual hotel. This place was nice, had a large bathroom and walk in shower. The train tracks go right by town so no matter where you stay you're going to hear them, this place is no exception. It's right in the middle of main street and all shopping and dining were 1 or 2 small blocks away which was fantastic. Parking is cramped as far as availability but we got a spot (last one). My only real complaint is the heater was loud any time it kicked on, which was often in order to keep the room warm in winter. We could also easily hear the people above us and every time they used their bathroom. It didn't bother me so much but it really bothered my sister. Just the way sound transfers through pipes you could hear peeing then really loud when the toilet flushed, their sink, or using the shower. Wasn't a deal breaker for me though. the state owned hot springs were an easy walk, about 4 little blocks away. I'd stay there again.
2024 年 2 月入住 2 晚
Tracie 于 2024年02月21日 的回复
Thank you for your review and we will address the issues that you mentioned. We appreciate your business and hope to see you again soon!

8/10 还可以

Paige

满意：清洁度、员工和服务、客房舒适度
2024 年 2 月入住 2 晚
Tracie 于 2024年02月21日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

6/10 一般

Megan

满意：员工和服务
I didn’t like the noise of the heater overpowering the volume on the TV. The floor creaks really bad. Bed is not comfortable.
2024 年 2 月入住 2 晚
Tracie 于 2024年02月21日 的回复
Thank you for your review and we will address the issues that you mentioned. We appreciate your business and hope to see you again soon!

10/10 超赞

Janette

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 2 晚
Tracie 于 2024年02月21日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

真实旅客

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 2 月入住 1 晚
Tracie 于 2024年02月21日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Kirt

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good stay
2024 年 2 月入住 1 晚
Tracie 于 2024年02月21日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Maria G

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
The staff are the best!
2024 年 2 月入住 1 晚
Tracie 于 2024年02月21日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!

10/10 超赞

Zilka

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Good experience
2024 年 2 月入住 1 晚
Tracie 于 2024年02月21日 的回复
Thank you for your great review and for choosing The Lava Hotel! We are so happy that you enjoyed your stay and hope to see you again soon!