勞倫斯劳伦斯市中心酒店住宿推介

「Check in clerk was very uncooperative」

「Nice property. Staff was very helpful and friendly.」

「Property was clean. Staff was awful. Had a bad experience with the check in person where they didn’t talk to me in a respectful way. I left a note for the manager who thought I was making it up or something & told me not to come back. Bad customer service from 2 people back to back at this location. The next hotel on my travel treated me great. Top tier customer service. Here, they think they can talk to you any kind of way and as long as you end up with a room key, alls well. No, I used to work...

「We loved staying at this hotel! The suite was big enough for us 2 adults and 2 kids. The pool was warm and the rooms were clean. Very friendly place! I am going to make this my place to stay when I visit again.」

「The hotel was large. We received a quiet room that was very clean and had everything we needed. We were pleased with the hotel itself but the restaurant food was not very good. The burger that was ordered was so overcooked to wasn't chewable. Hotel was fine, maybe eat elsewhere.」

「!」

「The breakfast was the best. We weren’t there long enough to use the pool table. Comfortable for the one night we were there.」

「No one to greet you upon arrival , rang bell and waited for him to come. No one at front desk upon departure. Only one person for those two things, who also was setting up breakfast. Limited items for breakfast,,.the dining room wasn't cleaned up. Our room was above check in desk and reception area where this person and family (2 small children) were playing, squealing and fussing until 10:30 pm when we went out to ask them to quiet down so we could get some sleep.」

「clean room」

「The property is lovely and spacious. Six of us stayed four nights very comfortably. We had a little snag at check in bc the keypad didn’t recognize my log in number and there was a bit of a panic when I couldn’t reach the guest contact. Once we got that straightened out, everything was fine.」