They are doing remodeling we stayed on the 4th floor which is completely remodeled it was really nice and I would stay at this property again
Alicia
2024 年 4 月入住 1 晚
Tina 于 2024年04月30日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 超赞
Tiffany
与家人及幼儿出行
2024年04月27日
满意:清洁度、员工和服务、服务设施
It isn't the nicest property but they were in the middle of remodeling. I would like to go back after the they are done and see if it makes a difference. The pool and hot tub could use some TLC but my daughter enjoyed the pool and I enjoyed the hot tub. Overall I enjoyed my stay and would stay here again.
Tiffany
2024 年 4 月入住 1 晚
Tina 于 2024年04月30日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
8/10 还可以
Clayton
与家人出行
2024年03月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Ok
Clayton
2024 年 3 月入住 1 晚
Tina 于 2024年03月26日 的回复
Dear Clayton, Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
6/10 一般
Addison
2024年03月24日
满意:员工和服务
不满意:清洁度
the staff was great. however our room was very loud and the shower was not very clean
Addison
2024 年 3 月入住 1 晚
Tina 于 2024年03月25日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. I apologize for the renovation noise, I know it could be very unpleasant with a lot of construction. We appreciate your understanding. Again, thank you for choosing Holiday Inn Express
6/10 一般
Roger
与配偶出行
2024年03月7日
We didn’t get to go. It was non-cancelable and we had a horrible snowstorm so we couldn’t get there so we lost our money.
Roger
2024 年 3 月入住 1 晚
Tina 于 2024年03月12日 的回复
We are very sad you did not get to experience the stay with us. We hope that it works out for you and can't wait to have you as a guest.
2/10 糟糕
Jonpaul,Carbondale
2024年02月29日
满意:员工和服务
不满意:住宿条件和设施,清洁度
Jonpaul
2024 年 2 月入住 1 晚
Tina 于 2024年03月18日 的回复
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAYTON-I-15.I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments
6/10 一般
Dan
2024年02月25日
Dan
2024 年 2 月入住 1 晚
Tina 于 2024年03月25日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
10/10 超赞
Eddie
2024年02月25日
满意:清洁度、员工和服务、住宿条件和设施
great service
Eddie
2024 年 2 月入住 1 晚
Tina 于 2024年03月15日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 超赞
Stanton
与家人出行, 团体旅客
2024年02月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff is excellent
Stanton
2024 年 2 月入住 1 晚
Tina 于 2024年03月15日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express.
10/10 超赞
Sandra,Parma
与家人出行
2024年02月10日
满意:员工和服务,清洁度
The hotel is being remodeled and updated. The door locks are old and only worked half the time. The first room we were given had such a powerful smell it gave us a headache and we had to be moved to another room. The staff were incredibly nice about it.
Sandra
2024 年 2 月入住 1 晚
Tina 于 2024年02月13日 的回复
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 超赞
Kaitlyn
2024年02月10日
Kaitlyn
2024 年 2 月入住 1 晚
Tina 于 2024年03月25日 的回复
Thank you for taking the time to tell us about your experience at Holiday Inn Express LAYTON-I-15.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express
2/10 糟糕
Megan
2024年02月8日
Megan
2024 年 2 月入住 1 晚
Tina 于 2024年03月25日 的回复
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LAYTON-I-15.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.
10/10 超赞
David
与配偶出行
2024年01月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hot breakfast
David
2024 年 1 月入住 1 晚
Tina 于 2024年02月13日 的回复
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 超赞
Brenna
与家人出行
2024年01月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean and so was the pool and spa. Good breakfast
Brenna
2023 年 12 月入住 3 晚
Tina 于 2024年02月13日 的回复
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 超赞
Janette
与家人出行, 带宠物出行
2023年12月30日
满意:清洁度、员工和服务、住宿条件和设施
The room was comfortable
Janette
2023 年 12 月入住 1 晚
Tina 于 2024年02月13日 的回复
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 超赞
Canna
2023年12月26日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Love it
Clean room, friendly staff and love the free breakfast.
Canna
2023 年 12 月入住 1 晚
Tina 于 2024年02月13日 的回复
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
4/10 很差
Jeffrey
2023年12月25日
不满意:清洁度、员工和服务、住宿条件和设施
Jeffrey
2023 年 12 月入住 1 晚
Tina 于 2024年02月13日 的回复
Our sincere apologies for not meeting your expectations. We thank you for your review and hope you will give us another chance to meet your expectations.
10/10 超赞
Wendy
2023年12月21日
Wendy
2023 年 12 月入住 1 晚
Tina 于 2024年02月13日 的回复
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 超赞
Stacy
与家人出行, 带宠物出行
2023年12月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice having a private door going outside, any room with a balcony to sit on is awesome
Stacy
2023 年 12 月入住 1 晚
Tina 于 2023年12月14日 的回复
Hi Stacy, Thank you for your kind review. Thank you for choosing Holiday Inn Express for your recent stay. We loved having you here and hope we get to see you again soon. Your Friends at Holiday Inn Express Layton, UT
10/10 超赞
Vanessa
2023年12月8日
Vanessa
Tina 于 2024年02月13日 的回复
Thank you for your review. Here at Holiday Inn Express we strive to provide the best service you deserve. We hope to see you again.
10/10 超赞
Susan
带宠物出行, 与配偶出行
2023年11月21日
满意:清洁度、员工和服务、服务设施
Very well kept hotel in a nice area, we felt safe walking the dog late at night. The staff was upbeat and helpful! Even though there was construction going on it did not impact our stay because it was happening midday when we were out.
Susan
2023 年 11 月入住 1 晚
Amelia Dalton 于 2023年11月27日 的回复
Thank you for your review and we are happy to hear your stay with us was good. We hope to see you the next time you are in town.
8/10 还可以
douglas
2023年11月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great Breakfast, Comfy Bed, Great cookies at 7pm
douglas
2023 年 11 月入住 1 晚
Amelia Dalton 于 2023年11月17日 的回复
Thank you for your review
10/10 超赞
Lorenzo
2023年11月4日
Lorenzo
2023 年 11 月入住 1 晚
Amelia Dalton 于 2023年11月27日 的回复
Thank you for your review
6/10 一般
Ruby
与配偶出行
2023年10月24日
满意:清洁度
Hotel very close to the I15 with great shopping and dining options. The room was clean but the hotel is very dated.
Ruby
2023 年 10 月入住 1 晚
Amelia Dalton 于 2023年10月24日 的回复
Thank you for staying with and I am happy to tell you that we will be starting our renovation by the end of the year. We hope to see you the next time you are in town.
8/10 还可以
Joseph or Casey
与家人出行
2023年10月23日
满意:员工和服务、住宿条件和设施、客房舒适度
不满意:清洁度
Joseph or Casey
2023 年 10 月入住 2 晚
Amelia dalton 于 2023年10月24日 的回复
Thank you for you r review
8/10 还可以
Elizabeth
与家人出行
2023年10月16日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Location
Hotel has a great location. It is a an older hotel, but nice. Right by a Target.
Elizabeth
2023 年 10 月入住 1 晚
Amelia Dalton 于 2023年10月21日 的回复
Thank you for your review and feedback. We are happy to hear you enjoyed your stay with us.
10/10 超赞
Nidia
2023年10月15日
满意:员工和服务、住宿条件和设施、客房舒适度
不满意:清洁度
Nidia
2023 年 10 月入住 1 晚
Amelia Dalton 于 2023年10月21日 的回复
Thank you for your review.
10/10 超赞
Jake,Hines
与配偶出行
2023年10月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Close to many restaurants, all within walking. Shopping was also very close. Motel was easy to find, clean, and offered a good choice for breakfast.
Jake
2023 年 10 月入住 1 晚
Amelia Dalton 于 2023年10月15日 的回复
Thank you for your review, we are happy to hear you enjoyed your stay.
10/10 超赞
Tyler
与家人出行
2023年10月12日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Tyler
2023 年 10 月入住 1 晚
Amelia Dalton 于 2023年10月15日 的回复
Thank you for your review.
10/10 超赞
Jose pedro
与家人出行
2023年10月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy tranquilo y relajante
Jose pedro
2023 年 10 月入住 1 晚
Amelia dalton 于 2023年10月21日 的回复
Thank you for staying with us, we are happy to hear you enjoyed your stay with us,
10/10 超赞
jason
2023年10月8日
满意:清洁度、员工和服务、住宿条件和设施
Nice stay
jason
2023 年 10 月入住 1 晚
Amelia Dalton 于 2023年10月15日 的回复
Thank your for your review
10/10 超赞
Brandi
2023年10月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beds are comfortable. Great fridge and microwave.
Brandi
2023 年 9 月入住 3 晚
Amelia Dalton 于 2023年10月15日 的回复
Thank you for your review, we are happy to hear you enjoyed your stay.
4/10 很差
Joe
2023年10月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Breakfast was lacking, the vending machines were broken, my card to the room stopped working every day, no hot tub, dirty pool. No bueno.
Joe
2023 年 9 月入住 4 晚
Amelia Dalton 于 2023年10月2日 的回复
I am sorry your stay with us was not up tot he standard we would like to up hold. I will be addressing these issues you have brought to our attention
10/10 超赞
Brent
商务旅客
2023年10月2日
满意:清洁度、员工和服务、住宿条件和设施
Very good!
Brent
2023 年 9 月入住 1 晚
Amelia Dalton 于 2023年10月2日 的回复
Thank you for your feedback
10/10 超赞
Darren
2023年09月29日
Darren
2023 年 9 月入住 1 晚
Amelia Dalton 于 2023年10月21日 的回复
Thank you for your review
10/10 超赞
Lauro,Riverton
2023年09月24日
满意:服务设施
Great location
Lauro
2023 年 9 月入住 1 晚
Amelia Dalton 于 2023年09月28日 的回复
Thank you for your review
8/10 还可以
Jeffree
商务旅客
2023年09月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great property Holiday Inn never disappoints.
Jeffree
2023 年 8 月入住 1 晚
Amelia Dalton 于 2023年09月28日 的回复
Thank you for your review and we appreciate the great feedback.
10/10 超赞
Breanne
与配偶出行
2023年09月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We were just passing through on vacation. Was a good spot for us to stay for the night. No complaints and had a nice breakfast in the morning to get us going.
Breanne
2023 年 9 月入住 1 晚
Amelia Dalton 于 2023年09月28日 的回复
Thank you for the positive feedback and appreciate you staying with us and we are happy to hear you enjoyed your stay with us.
6/10 一般
Brenda
商务旅客
2023年09月11日
满意:客房舒适度,员工和服务
不满意:住宿条件和设施
Definitely needs updating. We had to change rooms because of the smell in the 1st room they gave us. Smelled like cat urine.
Brenda
2023 年 9 月入住 1 晚
Amelia Dalton 于 2023年09月11日 的回复
Thank you for your feedback and we are happy to say that you we will be undergoing a renovation by the end of the year.