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关于优特莱尔巴黎戴高乐酒店 - 转机酒店的点评

优特莱尔巴黎戴高乐酒店 - 转机酒店
Aerogare 2E, Gate L, Aéroport Paris Charles De Gaulle, Le Mesnil-Amelot

点评

6.4
10 分 - 超赞。122 条好评，共有 510 条点评" "
8 分 - 还可以。126 条好评，共有 510 条点评" "
6 分 - 一般。89 条好评，共有 510 条点评" "
4 分 - 很差。67 条好评，共有 510 条点评" "
2 分 - 糟糕。106 条好评，共有 510 条点评" "

7.6/10

清洁度

7.2/10

员工和服务

6.2/10

服务设施

6.8/10

住宿条件和设施

7.2/10

环保

点评

10/10 超赞

ming

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2022 年 3 月入住 1 晚
Michael 于 2022年03月25日 的回复
Thank you for rating your stay!

8/10 还可以

yun

满意：清洁度、员工和服务、客房舒适度
2020 年 12 月入住 1 晚
Michael 于 2020年12月22日 的回复
Thank you for rating your stay.

10/10 超赞

weizhong

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
疫情期间巴黎转机，由于时间比较久要过夜，预定了该酒店休息一下，也确保安全，不需要出关，挺方便。
2020 年 3 月入住 1 晚
Gregoire 于 2020年04月1日 的回复
敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。

6/10 一般

Wan-Ting

满意：员工和服务，清洁度
位置不好找
Hard to find the location
2019 年 2 月入住 1 晚
Michael 于 2019年02月15日 的回复
Thanks for your feedback. We are sorry to hear that you had difficulty finding the hotel. Please note that there are signs in Terminal 2E to assist our guests.

8/10 还可以

真实旅客

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Clean and comfortable but expensive stayed for one night
2018 年 8 月入住 1 晚
Michael 于 2018年08月16日 的回复
Thanks!

10/10 超赞

Shirley，Sarasota

与家人出行, 团体旅客
满意：清洁度、员工和服务、住宿条件和设施
Very convienent and no need to leave security at airport. Unfortuately the price increase $150 (when i booked) to now $630 per night is out of our price range so we cant stay in future. Lots of sleepers, people sitting by wall to walk through to get to hotel.
2023 年 10 月入住 1 晚
Laura Mission Control 于 2023年11月22日 的回复
Thank you for your feedback ! We are glad that you enjoyed your stay. the room rate has indeed increased for different reasons. We invite you to check again the price next time you come to France. These prices are subject to change depending on the period of the reservation. We hope to see you again and wish you a good day.

6/10 一般

Luminita

与家人出行
满意：清洁度
不满意：住宿条件和设施，服务设施
2023 年 9 月入住 1 晚

10/10 超赞

Shevree

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Convenience.
2023 年 7 月入住 1 晚

10/10 超赞

Thyala

与家人出行
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Muito confortável. Só podia ter opções de alimentação próximo ou no local.
2023 年 6 月入住 1 晚

10/10 超赞

AMAR

与家人及幼儿出行
满意：清洁度、员工和服务、住宿条件和设施
Formidable
2023 年 5 月入住 1 晚

10/10 超赞

Diane

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
After a 15 day trip in France, making our last night in the Yotel was perfect. All we needed was a place on the airport property. It allowed us to go through security the night before and in the morning go straight to our gate. The gate area has lots of good shopping opportunities too. We will definitely do this again to avoid morning rush hours and airport traffic. So glad a friend recommended it to us.
2023 年 4 月入住 1 晚

2/10 糟糕

Jacopo

与家人及幼儿出行
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This hotel is located inside terminal 2E. Our flight was delayed and instead landing at 10 pm we landed at 11:30 pm. Before departure we called the hotel and they assured us they were going to wait for us since we had a 15 months baby traveling with us. Upon arrival of course that was not the case, of course nobody answered the phone and they left us stranded at midnight on the street with a 15 month baby. Most hotels were sold out but luckily we found a place to stay. On top of that they are refusing to refund the night. It shocking a hotel located inside the terminal does no wait for delayed flights and leave its customers stranded on the street. If you want to be sure to have a room no matter what book somewhere else as yotel does not understand they work in an airport subject to flight delays. Horrible and shocking experience.
2023 年 4 月入住 1 晚

8/10 还可以

Yvonne

2023 年 4 月入住 1 晚

10/10 超赞

prisciliano

2023 年 4 月入住 1 晚

2/10 糟糕

Jean

We lost our stay and had to stay and part at another hotel. Theu do not take luggage. Fine. We could not keep our luggage at storage area because they did not open in time 4ournextflight. So we wasted our money. Would not recommend this place ever
2023 年 4 月入住 1 晚
Arsène YOTELAIR PARIS CDG 于 2023年04月7日 的回复
Hello JeanI would like to thank you for taking time to leave a review regarding your experience. We do our best to satisfy our customers but most of the issues you raise are beyond our control . we are a transit hotel in the reserved area of the airport and therefore we are subject to rules laid down by the airport authorities.

8/10 还可以

Pascale

2023 年 3 月入住 1 晚

10/10 超赞

Bilal

2023 年 3 月入住 1 晚

2/10 糟糕

Aurelien

2023 年 3 月入住 1 晚
Gregoire 于 2023年03月22日 的回复
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve.

10/10 超赞

BETTY

满意：清洁度、员工和服务、住宿条件和设施
All was very good
2023 年 3 月入住 1 晚
ARSENE YOTELAIR PARIS CDG 于 2023年03月11日 的回复
Dear Betty,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind Regards

2/10 糟糕

ritika，DORAL

与家人出行
不满意：员工和服务
They were difficult. My parents had no credit card so I prepaid it because they checked in earlier there was an extra charge of 45.00 which they refused to accept in cash. They sent me the link for the credit card and needed a verification note from my bank and gi then refused to check them in even with a deposit that my parents were willing to pay of 100usd.
2023 年 3 月入住 1 晚
ARSENE YOTELAIR PARIS CDG 于 2023年03月11日 的回复
Dear Ritika, Thank you for taking the time to leave a review regarding your experience at our hotel. We do our best to satisfy customers. So sorry that wasn't the case for you. the well-being of our customers is important to us, it is for we will strive to do better next time

4/10 很差

Ross

2023 年 3 月入住 1 晚
ARSENE YOTELAIR PARIS CDG 于 2023年03月11日 的回复
Dear Ross, Thank you for taking the time to leave a review regarding your experience at our hotel. We do our best to satisfy customers. So sorry that wasn't the case for you .the well-being of our customers is important to us, it is for we will strive to do better next time

10/10 超赞

Rob

2023 年 3 月入住 1 晚
ARSENE YOTELAIR PARIS CDG 于 2023年03月11日 的回复
Dear RobThank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to seeyou again very soon.Thank you for taking the time to rate our hotel. We hope to welcome you back to our hotel very soon!

8/10 还可以

Chad

2023 年 2 月入住 1 晚
Biriyanga 于 2023年03月22日 的回复
Thank you for the great rating of our hotel ! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 超赞

Wissem

2023 年 2 月入住 1 晚
ARSENE YOTELAIR PARIS CDG 于 2023年03月11日 的回复
Bonjour WissemNous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau trèsbientôt !Veuillez agréer, nos salutations distinguées.

6/10 一般

HYODAN

2023 年 2 月入住 1 晚
Biriyanga 于 2023年03月22日 的回复
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 还可以

MAXIME

与家人出行
满意：员工和服务、服务设施、住宿条件和设施
Très bien.
2023 年 2 月入住 1 晚
Alex 于 2023年02月26日 的回复
Bonjour,ravi que votre séjour vous ai plu. Au plaisir

6/10 一般

Björn

2023 年 2 月入住 1 晚
Biriyanga 于 2023年03月22日 的回复
Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

4/10 很差

Brianna

不满意：清洁度、服务设施、住宿条件和设施
My room was dirty there was blood on curtains and urine in the toilet and didn’t get a remote for the tv I had to wait u til your agaent had the time to bring it to me
2023 年 2 月入住 1 晚
Arsène YOTELAIR PARIS CDG 于 2023年03月1日 的回复
HelloThank for taking the time to leave a review regarding your experience at our hotel. we do our best to satisfy customers. so sorry that was not the case for you. We will pay attention to those details to avoid the problem at your next visit.Kind Regards

6/10 一般

William

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Convenient, sort of
While it's a convenient alternative to sleeping in the terminal, the hotel is remote (no food concessions without going outside security). Room is small but well laid out. Not great condition-worn furniture and black mold in shower.
2023 年 2 月入住 1 晚
Gregoire 于 2023年03月22日 的回复
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 超赞

Alexandra

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 2 月入住 1 晚
Gregoire 于 2023年03月22日 的回复
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

6/10 一般

Augsburger

2023 年 2 月入住 1 晚
Gregoire 于 2023年03月22日 的回复
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

8/10 还可以

Oliver

商务旅客
满意：客房舒适度，员工和服务
Für eine Nacht voll ok
Für eine Übernachtung zwischen Flügen optimal. Es war ruhig, zwar klein aber voll ok. Zimmer hat schon bessere Zeiten gesehen und Sachen wie Fernbedienung für Fernsehen fehlten aber ich habe das sowieso nicht gebraucht. Ganz wichtig, vorher was essen und trinken. Es ist schwierig dort etwas zu bekommen.
2023 年 2 月入住 1 晚
Gregoire 于 2023年03月22日 的回复
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

10/10 超赞

Maddumage

与配偶出行
满意：清洁度、员工和服务、住宿条件和设施
I'ts great for what it is. A hotel in the terminal. It could use some food options. currently it only has snacks.
2023 年 1 月入住 1 晚
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 超赞

Toni

满意：清洁度、员工和服务、服务设施、住宿条件和设施
It was cleanand staff was helpful and friendly. Would book again
2023 年 1 月入住 1 晚
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

6/10 一般

Kamel

2023 年 1 月入住 1 晚
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 超赞

Lishani

2023 年 1 月入住 1 晚
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 超赞

Colby

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
I loved the coffee machine knew the morning
2023 年 1 月入住 1 晚
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

6/10 一般

Håvard

与家人及幼儿出行
不满意：服务设施
Location very good. Intuitive and quick check-in (self service). Took 5-7 minutes to pay for some softdrinks. Very small room.
2023 年 1 月入住 1 晚
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

8/10 还可以

Jim

2023 年 1 月入住 1 晚
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis.We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

8/10 还可以

Tabet，Baabda

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Very convenient and nice hotel for a lay over at paris
2023 年 1 月入住 1 晚
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis.We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

10/10 超赞

Jianguo

2023 年 1 月入住 1 晚
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for your review of our hotel. Your comments are very important to us as they help us to improve our services on a daily basis. We are delighted that you enjoyed your stay and we hope to welcome you again soon! Kind Regards

4/10 很差

Hiran，Gainesville

不满意：住宿条件和设施，服务设施
I was expecting more for what they charged.
Biriyanga 于 2023年02月3日 的回复
Dear Customer, Thank you for taking the time to share your thoughts with us. While we would have preferred a more enjoyable experience, your feedback is very important to us as it helps us improve our day-to-day services. The concept of our hotel is to have small cabins with everything you need to rest between flights. We are located in the security zone of Gate L of Terminal 2E, as indicated on our website.We do our best with our repair team to solve these problems.We apologize for any bad experience you may have, but we guarantee you will do our best with our teams to improve. Kind Regards

10/10 超赞

Youstina

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean
2023 年 1 月入住 1 晚
ARSENE YOTELAIR PARIS CDG 于 2023年03月11日 的回复
Dear Youstina,Thank you for the great rating of our hotel! We are glad that you enjoyed your stay and hope to seeyou again very soon.Thank you for taking the time to rate our hotel. We hope to welcome you back to our hotel very soon!

10/10 超赞

Swarna Saumya

满意：清洁度、服务设施、住宿条件和设施
Clean and convenient location with helpful staff.
2023 年 1 月入住 1 晚

4/10 很差

Stephen

2023 年 1 月入住 1 晚

4/10 很差

Philippe

2022 年 12 月入住 1 晚

10/10 超赞

Martijn

2022 年 12 月入住 1 晚

4/10 很差

NASSER

不满意：服务设施
No personal service Very under size room No natural lights Very bad lobby
2022 年 12 月入住 1 晚

6/10 一般

Jose

2022 年 12 月入住 1 晚

2/10 糟糕

Matthew

与家人及幼儿出行
不满意：员工和服务
Could not access hotel due to it being on the other side of security within the airport. To access this you needed to have a boarding pass for that terminal, have no hold luggage and had to, obviously, fly from that terminal. This is not clear on the expedia site which sold the hotel as simply an airport hotel and not one that one could not access like any ordinary hotel. It’s fraud.