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关于勒洛伊布卢明顿东南温德姆戴斯酒店的点评

2 out of 5
勒洛伊布卢明顿东南温德姆戴斯酒店
1 Demma Drive, I-74 Exit 149, Le Roy, IL

点评

8.4

很好

10 分 - 超赞。209 条好评,共有 489 条点评" "
8 分 - 还可以。173 条好评,共有 489 条点评" "
6 分 - 一般。77 条好评,共有 489 条点评" "
4 分 - 很差。20 条好评,共有 489 条点评" "
2 分 - 糟糕。10 条好评,共有 489 条点评" "

8.6/10

清洁度

8.6/10

员工和服务

7.8/10

服务设施

8.2/10

住宿条件和设施

8.4/10

环保

点评

10/10 超赞

Prashob

满意:清洁度、员工和服务、住宿条件和设施
Quiet place
2024 年 5 月入住 1 晚

8/10 还可以

Janet,Louisville

满意:清洁度、员工和服务、住宿条件和设施
Clean and quiet. This is a nice basic place to stay.
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月26日 的回复
Dear Janet,Thank you for your positive feedback! We're pleased to hear that you found our hotel clean and quiet, and we're glad that you enjoyed your stay with us. We strive to provide a comfortable and welcoming environment for our guests, and we appreciate your rating. If there's anything specific we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!Sincerely, Hotel Manager

6/10 一般

Avik

满意:清洁度、员工和服务、住宿条件和设施
2024 年 5 月入住 2 晚
Hotel Manager 于 2024年05月17日 的回复
Dear Avik,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again.Sincerely, Hotel Manager

6/10 一般

Lisa

与家人出行
满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
The tile in the bathroom was all broken and shifted when you walked on it. The rest of th RV room was very clean and kept up but the broken tiles are a danger I feel. Room 115. The bathroom itself ok with cleanliness.
2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月12日 的回复
Dear Lisa,We apologize for the condition of the tile in your room's bathroom. Safety is our top priority, and we take your concerns seriously. Our maintenance team will promptly address the issue to ensure a safe and comfortable environment for all our guests. Thank you for bringing this to our attention, and we appreciate your understanding.Sincerely, Hotel Manager

10/10 超赞

Glena

2024 年 5 月入住 1 晚
Hotel Manager 于 2024年05月26日 的回复
Dear Glena,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel & staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating will motivate us to improve our hospitality. I hope to see you again soon!!! Regards, Hotel Manager

10/10 超赞

Betty

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We stayed there for one night. Very convenient, staff friendly, free breakfast, pet friendly. We would stayed there again.
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月28日 的回复
Dear Betty,Thank you for your positive feedback and perfect rating! We're thrilled to hear that you found our hotel convenient, with friendly staff, complimentary breakfast, and pet-friendly accommodations. We're delighted that you had a pleasant experience and that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 还可以

Natalie

2024 年 4 月入住 2 晚
Hotel Manager 于 2024年04月29日 的回复
Dear Natalie,Thank you for your rating! We strive to provide the best possible experience for our guests. If there is anything we can do to improve and earn that extra star, please let us know. We hope to have the pleasure of welcoming you back in the future and exceeding your expectations.Sincerely, Hotel Manager

8/10 还可以

Austin

与家人及幼儿出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Really good place! Just off the highway, not much around though. But that isn’t their fault!
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月27日 的回复
Dear Austin,Thank you for your 4 out of 5 rating and your positive feedback about our hotel. We're glad to hear that our location just off the highway was convenient for you and that you enjoyed your stay. We appreciate your understanding that the surrounding area may not offer much, as this is ultimately beyond our control. We value your feedback and are always looking for ways to improve our services. Thank you for choosing to stay with us, and we hope to see you again soon!Sincerely, Hotel Manager

10/10 超赞

Gidget

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and friendly staff
2024 年 4 月入住 2 晚
Hotel Manager 于 2024年04月17日 的回复
Dear Gidget,Thank you for your perfect rating! We're thrilled to hear that you found our hotel very clean and our staff friendly. Providing a welcoming and clean environment is our priority, and we're glad that we met your expectations. Your satisfaction means a lot to us, and we hope to welcome you back for another great stay in the future! Sincerely, Hotel Manager

10/10 超赞

DAVID

满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Up prices for event in town
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月17日 的回复
Dear DAVID,Thank you for your rating! We understand that pricing adjustments during events can sometimes be unexpected. If you have any further feedback or concerns, please feel free to reach out to us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for another stay in the future.Sincerely, Hotel Manager

10/10 超赞

David

满意:清洁度、员工和服务、住宿条件和设施
Good quick over night stay.
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月12日 的回复
Dear David,Thank you for your positive feedback! We're glad to hear that you had a good and quick overnight stay with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back again in the future!Sincerely, Hotel Manager

6/10 一般

Liz

带宠物出行, 与配偶出行
满意:清洁度
不满意:服务设施
Clean bedroom and beds
2024 年 4 月入住 1 晚
Hotel Manager 于 2024年04月11日 的回复
Dear Liz,Thank you for your feedback and for sharing your experience. We're glad to hear that you found the bedroom and beds clean. If there are any areas where we can improve to enhance your experience and raise your rating, please let us know. We appreciate your input and hope to have the opportunity to provide you with a more satisfying stay in the future.Sincerely, Hotel Manager

10/10 超赞

Anthony

满意:住宿条件和设施,清洁度
Nice area. Quiet.
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年03月18日 的回复
Dear Anthony,Thank you for your 5-star review! We're glad to hear that you enjoyed the nice and quiet surroundings of our hotel. Providing a peaceful environment for our guests is important to us. We appreciate your feedback and hope to welcome you back for another relaxing stay in the future!Sincerely, Hotel Manager

10/10 超赞

Michael

带宠物出行, 与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Nice clean property that allows dogs.
2024 年 3 月入住 1 晚
Hotel Manager 于 2024年03月18日 的回复
Dear Michael,Thank you for your 5-star review! We're thrilled to hear that you appreciated our clean property and our pet-friendly policy. Ensuring a comfortable and welcoming environment for both guests and their furry friends is important to us. We hope to welcome you and your dog back for another enjoyable stay soon!Sincerely, Hotel Manager

10/10 超赞

Christine

2024 年 2 月入住 1 晚
Hotel Manager 于 2024年03月22日 的回复
Dear Christine, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 超赞

Lisetta,Ladysmith

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The room was very clean. Beds were very comfortable. Parking great especially if you are pulling a trailer. Didn't eat breakfast so can't comment. Bathroom floor tiles need to be recalked however it was very clean. Would definately stay again.
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年02月23日 的回复
Dear Lisetta,Thank you for your positive rating and detailed feedback! We're thrilled to hear that you found our hotel room very clean and the beds very comfortable. We're also glad to know that our parking accommodations were convenient for you, especially with a trailer. Your feedback about the bathroom floor tiles is noted, and we'll take steps to address it. We truly appreciate your comments and your intention to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

10/10 超赞

Kathleen

满意:清洁度、员工和服务、住宿条件和设施
plenty of room to park truck and trailer
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年02月11日 的回复
Dear Kathleen,Thank you for your perfect rating! We're delighted to hear that you found ample parking space for your truck and trailer during your stay. Ensuring convenience for our guests is important to us, and we're glad we could accommodate your needs. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 超赞

Justin

与家人出行, 商务旅客
满意:清洁度、员工和服务、住宿条件和设施
Clean and friendly service. Quiet. Would stay again.
2024 年 1 月入住 2 晚
Hotel Manager 于 2024年01月30日 的回复
Dear Justin,We're thrilled to receive your perfect rating and to know that you found our hotel clean, with friendly service and a peaceful atmosphere! Thank you for your kind words. We're delighted that you had a pleasant stay, and we can't wait to welcome you back for another peaceful and enjoyable visit in the future!Sincerely, Hotel Manager

10/10 超赞

真实旅客

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Very nice place
Quiet, easy access, good breakfast. Refrigerator.
2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月28日 的回复
Dear Guest,Thank you for the perfect 10/10 rating! We're delighted to hear that you found our place very nice and appreciated its quiet atmosphere, easy access, good breakfast, and the availability of a refrigerator. Your positive feedback is valued, and we look forward to welcoming you back for another excellent stay in the future!Sincerely, Hotel Manager

10/10 超赞

Hye Sun

与家人出行, 带宠物出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The manager is super nice and a breakfast is great.
2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月29日 的回复
Dear Hye Sun,Thank you for the 5-star rating! We're thrilled to hear that you had a positive experience, especially with a super nice manager and great breakfast. Your feedback is appreciated, and we look forward to providing you with excellent service during your future visits.Sincerely, Hotel Manager

10/10 超赞

Dannette

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stop
Second time we have stayed here heading south. Always a clean and nice place.
2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月27日 的回复
Dear Dannette,Thank you for the stellar 10/10 rating! We're delighted to be your preferred stop. Your continued support and positive feedback mean a lot to us. We'll strive to maintain the cleanliness and excellence you've come to expect. I look forward to welcoming you back on your next journey south.Sincerely, Hotel Manager

10/10 超赞

nathan

2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月28日 的回复
Dear Nathan,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely, Hotel Manager

10/10 超赞

Laurie

满意:服务设施
2023 年 12 月入住 1 晚
Hotel Manager 于 2023年12月26日 的回复
Dear Laurie,It is delightful to see that everything worked out well with your stay with us.Our team is overwhelmed to see the 5-star rating.It is a privilege to host guests like you.I eagerly await your next visit.Sincerely, Hotel Manager

8/10 还可以

RANDY

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Reasonably priced Clean Convenient
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月29日 的回复
Dear RANDY,Thank you for your positive feedback! We're glad to hear that you found our hotel reasonably priced, clean, and convenient. We appreciate your review and look forward to hosting you again in the future!Sincerely, Hotel Manager

8/10 还可以

Rose

与家人出行
满意:员工和服务,清洁度
It was clean and staff friendly
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月29日 的回复
Dear Rose,Thank you for your feedback! We're pleased to hear that you found the accommodations clean and the staff friendly. . We appreciate your review and hope to welcome you back for another positive experience in the future!Sincerely, Hotel Manager

10/10 超赞

真实旅客

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月22日 的回复
Dear Guest,Thank you for giving us a 10-star rating for your stay at our hotel! We are proud to have earned such a high rating from our valued guests, and we strive to deliver top-notch service to make sure everyone feels at home during their stay with us. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 超赞

Debra

带宠物出行, 与配偶出行
满意:服务设施,清洁度
Hotel / room was clean. Sheets had a great smell from laundry. People friendly. Not much for breakfast but was adequate. Staying there again in a week.
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月21日 的回复
Dear Debra,Thank you for the perfect 5 out of 5 rating! We're delighted to hear that the hotel and room were clean, and you enjoyed the fresh smell of the sheets. It's great to know that you found the staff friendly and the breakfast, while not extensive, to be adequate. We look forward to welcoming you back in a week and appreciate your continued choice to stay with us!Sincerely, Hotel Manager

8/10 还可以

真实旅客

与家人出行
满意:清洁度、员工和服务、客房舒适度
Hotel is a little outdated, but the room is clean. Front desk is very friendly. Breakfast is surprisingly good.
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月19日 的回复
Dear Guest,Thank you for your feedback and rating! We appreciate your acknowledgment of our friendly front desk and the cleanliness of the room. It's great to hear that you enjoyed the surprisingly good breakfast. We take note of your comment about the hotel being a little outdated and will use it for potential improvements. We value your stay and hope to host you again in the future.Sincerely, Hotel Manager

10/10 超赞

Kathleen M

满意:清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月20日 的回复
Dear Kathleen M,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

4/10 很差

Pamela

与家人出行
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
Check in host very nice. Found 5 dead bugs in room. Outdated hotel. Key cards wouldn’t open door, had to get help twice. Tv remote control wasn’t working.
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月16日 的回复
Dear Pamela,Thank you for sharing your experience with us. We appreciate your kind words about our check-in host and apologize for the inconvenience you encountered during your stay. The issues with bugs, key cards, and the TV remote are certainly not reflective of the level of service we aim to provide. We are addressing these concerns with our team to ensure a more seamless experience for our guests. Your feedback is valuable, and we hope to have the opportunity to make amends and welcome you back for a more positive stay in the future.Sincerely, Hotel Manager

2/10 糟糕

LAURA

不满意:住宿条件和设施,清洁度
Property very dated and worn. Bathroom not clean, I had to wear shower shoes. Shoulve stayed somewhere else.
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月16日 的回复
Dear LAURA,We sincerely apologize for the issues you encountered during your stay. It's disheartening to hear about the condition of the property and the cleanliness concerns in the bathroom. This is not reflective of our standards, and we appreciate you bringing it to our attention. We are actively working on improvements, and your feedback is invaluable. If your travels bring you back to the area, we will welcome the opportunity to provide you with a more satisfying experience. Thank you for sharing your thoughts.Sincerely, Hotel Manager

8/10 还可以

Tom

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月13日 的回复
Dear Tom,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 超赞

Leah

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月6日 的回复
Dear Leah,It is delightful to see that everything worked out well with your stay with us.Our team is overwhelmed to see the 10-star rating.It is a privilege to host guests like you.I eagerly await your next visit.Sincerely,Hotel Manager

10/10 超赞

Janine

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月5日 的回复
Dear Janine,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

10/10 超赞

Bill

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Clean and well kept. Obviously run by people who care.
Hotel Manager 于 2023年10月31日 的回复
Dear Bill,Thank you for your 5-star rating and positive feedback! We're delighted to hear that you found the hotel clean and well-kept, and it's great to know that you believe it's run by people who care. We look forward to hosting you again in the future for another pleasant stay!Sincerely, Hotel Manager

6/10 一般

Michael

不满意:住宿条件和设施
Fix your security door.
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月31日 的回复
Dear Michael,We apologize for the issue you encountered with the security door. Your feedback is important, and we'll address this promptly to ensure the safety and security of our guests. Thank you for bringing this to our attention, and we hope to provide a more comfortable experience during your next visit.Sincerely, Hotel Manager

6/10 一般

Matt

与家人出行
满意:员工和服务
Adequate accommodations
Okay, the room is dated with the bathroom needing upgraded. Tub and floor need to be redone. Wash basin is not with bathroom, but outside of it. A. It of a musty smell to the room as well.
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月29日 的回复
Dear Matt,Thank you for sharing your feedback. We appreciate your comments about the room, bathroom, and the overall condition of the accommodations. Your feedback is valuable, and we will take it into consideration as we work on improvements. We hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 超赞

Mary

商务旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly and helpful.
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月17日 的回复
Dear Mary,Thank you for the perfect 5 out of 5 rating! We're glad to hear that the staff was very friendly and helpful during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 超赞

Wayne

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
LeRoy Days Inn a Winner!
This was one of the most amazing, clean and comfortable "on the road" hotel stays I've had in a very long while...
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月15日 的回复
Dear Wayne,Thank you for your kind words! We're thrilled to hear that your stay at Days Inn by Wyndham Le Roy/Bloomington Southeast was amazing, clean, and comfortable. Your satisfaction is important to us, and we appreciate your positive feedback. We hope to welcome you back in the future for another outstanding stay!Sincerely, Hotel Manager

10/10 超赞

Sandra

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月8日 的回复
Dear Sandra,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

8/10 还可以

richard

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月8日 的回复
Dear Richard,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

10/10 超赞

Raymond

与家人及幼儿出行
Ok over all
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月8日 的回复
Dear Raymond,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

6/10 一般

Victoria,Dowling

与配偶出行
不满意:住宿条件和设施,清洁度
The location was strange, like in a small industrial area. There were at least half a dozen flies in the room, the floor was dirty, the bathroom layout was inconvenient, the AC was really loud every time it turned on and let the room get over hot before it would kick on. They hotel was short staffed so the rooms didn't get cleaned if you were there multiple nights (this didn't effect us, but was posted at the front counter). Because of the housekeeping shortage, trash cans and towels were left laying outside room doors overnight.
2023 年 9 月入住 1 晚
Hotel Manager 于 2023年09月28日 的回复
Dear Victoria,Thank you for sharing your feedback about your recent stay. We apologize for the inconveniences you experienced during your visit. Your comments about the location, cleanliness, bathroom layout, AC, and housekeeping shortage are noted. We take these concerns seriously and will work to address them to improve our services. We appreciate your input, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

6/10 一般

Christopher

商务旅客
It is ok for a work trip. A little dated. Just showered and slept did not spend much time in the room. For the most part it was clean. I would stay in a pinch but most likely I would look at other places.
2023 年 9 月入住 6 晚
Hotel Manager 于 2023年09月23日 的回复
Dear Christopher,Thank you for sharing your feedback about your recent stay. We appreciate your honest assessment of the hotel, mentioning that it's suitable for a work trip but a bit dated. We value your input, and we'll use it to continue improving our services and accommodations. If you decide to stay with us again, we hope to provide you with a more comfortable experience in the future. Safe travels!Sincerely, Hotel Manager

10/10 超赞

Jill

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great place to stay
Friendly staff, fast check-in. Staff recommended a great local restaurant. Comfy beds and clean rooms. We will be back! Thank you!
2023 年 9 月入住 1 晚
Hotel Manager 于 2023年09月20日 的回复
Dear Jill,We're thrilled to hear that you had a great experience during your stay and that you found our staff helpful and the accommodations comfortable and clean. We look forward to welcoming you back in the future, and thank you for your kind words!Sincerely, Hotel Manager

8/10 还可以

Molly

团体旅客
满意:清洁度、员工和服务、住宿条件和设施
The room was clean and quiet. The air worked. The check-in process was easy even when we checked in after 9pm.
2023 年 9 月入住 1 晚
Hotel Manager 于 2023年09月4日 的回复
Dear Molly,We're delighted to hear that you had a positive experience during your stay! It's great to know that the room was clean, quiet, and comfortable, and that the check-in process was smooth even when arriving late. We appreciate your feedback and hope to provide you with another excellent stay in the future.Sincerely, Hotel Manager

10/10 超赞

Stephen

商务旅客
满意:清洁度、员工和服务、服务设施
Older property and facility. Room clean and comfortable.
2023 年 8 月入住 3 晚
Hotel Manager 于 2023年09月2日 的回复
Dear Stephen,We appreciate your feedback and are glad to hear that you found your room to be clean and comfortable during your stay. While we are an older property, we continuously strive to maintain the cleanliness and comfort of our accommodations. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for another comfortable stay in the future. If you have any specific suggestions for improvement, please feel free to share them. Thank you for choosing our hotel!Sincerely, Hotel Manager

10/10 超赞

NELSON,Spanish Lookout

2023 年 8 月入住 2 晚
Hotel Manager 于 2023年09月20日 的回复
Dear NELSON,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 超赞

Amy

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Friendly, helpful staff
2023 年 8 月入住 1 晚
Hotel Manager 于 2023年08月30日 的回复
Dear Amy,We're delighted to hear that our staff was friendly and helpful during your stay. Thank you for your positive feedback! We believe that excellent customer service is crucial, and we're glad that our team could make your experience enjoyable. If you have any further comments or if there's anything else you'd like to share, please feel free to do so. We look forward to serving you again in the future!Sincerely, Hotel Manager

6/10 一般

Mark

与家人出行
满意:客房舒适度
2023 年 8 月入住 1 晚
Hotel Manager 于 2023年08月24日 的回复
Dear Mark,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager