There's NO luggage storage in this hotel. How can it have NO luggage storage service as a hotel in the airport? We had 4 big luggages and arrived earlier than check in time due to transportation limitation. And the only way to put our luggages was to pay for £10 per hour for early check in. That's basically rubbery. And then they gave a carrier for the luggages but we had to do it ourselves. No one helped us move to the room so I'm sure we looked super awkward when push to made it to the room which took us so long. Finally, the room was were allocate wasn't clean. There was hair all over the pillows and the bedsheet. Even under the duvet. We requested change of the bedsheet and were re-assigned to the other room.