Very poorly trained staff never recommemd this hotel unlrss they get better managemeny
Allen
於 2025 年 7 月住了 4 晚
10/10
A very wellcoming hotel and staff
William
於 2025 年 6 月住了 4 晚
8/10
Lovely place with a great atmosphere
Cache
於 2025 年 6 月住了 1 晚
2/10
This is sold as 5 star, the rooms are 3 star. I slipped as there had been a leak over night onto tiled floor, lucky to got away with bruises. Room was not made up for 3 people and didn’t get resolved until 1.30am, very disappointed
Lynsey
於 2025 年 6 月住了 2 晚
10/10
Hotel is gorgeous! Very clean and smells so good. Feels newly remodeled, plus the room was suite style. We had appetizers at the restaurant and it was good. Hotel is very close to a tube station, so it worked for us. There was not any cafes or restaurant close by, otherwise, 10/10.
Brooke
於 2025 年 6 月住了 3 晚
10/10
The room was nice and food was okay
Lhea Maye
於 2025 年 5 月住了 1 晚
8/10
El lugar está bien, sólo un poco viejo, las habitaciones bastante cómodas
uriel efren
於 2025 年 6 月住了 1 晚
10/10
Gina
於 2025 年 6 月住了 2 晚
10/10
Very good hotel
Lindsey
於 2025 年 6 月住了 1 晚
10/10
The Hotel is overall very good and I have stayed there many times over the years.
However, zero upgrade received (I am Expedia Gold) and was told "We are sold out" when I asked for a room on a higher floor. A quick hotel search showed they definitely were NOT sold out. An annoying start to my stay.
Kenneth
於 2025 年 5 月住了 1 晚
10/10
Wonderful helpful staff. Beautiful views. Clean
Lucinda
於 2025 年 5 月住了 5 晚
6/10
All in all the stay was acceptable, the personnel was professional and kind, the spa area was a bit disappointing, the breakfast room was rather impersonal and quality pretty average.
The room we were assigned was clean enough but obsolete and a few things required repairs.
The worse thing was the terrible smell of weed coming from one of the rooms next to ours that was literally making the air in our room un- breathable, luckily enough we had a balcony that we kept wide open whenever in the room.
giuseppe
於 2025 年 4 月住了 3 晚
4/10
I went to the front desk and ask for extra sheets for the saga bed, the guy say that he was going to send them up and never did.
Melvin
於 2025 年 5 月住了 1 晚
8/10
Large comfortable rooms in quiet harbour area. A bit dated for a 5 star hotel and upgraded room with balcony has terrible view of an inside courtyard and should not be considered an upgrade. A bit difficult to get an over there but otherwise a decent value.
Steven
於 2025 年 5 月住了 4 晚
10/10
Great lovely place to relax, lovely and polite staff. Lovely breakfast, clean rooms and spacious
Tatiana
於 2025 年 5 月住了 1 晚
10/10
mike
於 2025 年 5 月住了 1 晚
10/10
The staff is great, everyone was friendly. The room was nice and the perfect amount of space. The location is also good, close to a corner store and the train station.
Jennifer
於 2025 年 5 月住了 4 晚
10/10
Davina
於 2025 年 5 月住了 1 晚
10/10
Spacious, clean, and comfortable room. Staff was very friendly. Quiet location in a big city.
Thomas
於 2025 年 5 月住了 6 晚
8/10
Overlooking the river & sauna with pool
GARY
於 2025 年 5 月住了 1 晚
6/10
The people providing services were professionals. The hotel was clean and close to the stadium. But I didn’t felt spiritually safe there.
Larissa
於 2025 年 4 月住了 9 晚
8/10
Fab place
Andy
於 2025 年 2 月住了 2 晚
10/10
Very nicely located! Beautiful property and exceptional staff ,gracious and
matthew
於 2025 年 3 月住了 1 晚
8/10
I feel this property can do better as rated a 5 star. With the exception of Eden our room cleaner , Hamza at the door area and Kinga at the pool and spa reception I didnt find the staff that helpful. More attention to directing a guest to areas in the hotel rather than a vague wave of direction. Some things the hotel had no control over like the tube out for 2 days. The pool and changing areas need a reno. The room was awesome however.