住宿景观

关于里特霍夫旅馆的点评

2.5 out of 5
里特霍夫旅馆
190 US Highway 2, Leavenworth, WA

点评

8.4

很好

10 分 - 超赞。474 条好评,共有 1001 条点评" "
8 分 - 还可以。308 条好评,共有 1001 条点评" "
6 分 - 一般。138 条好评,共有 1001 条点评" "
4 分 - 很差。49 条好评,共有 1001 条点评" "
2 分 - 糟糕。32 条好评,共有 1001 条点评" "

8.6/10

清洁度

9.0/10

员工和服务

7.6/10

服务设施

8.0/10

住宿条件和设施

8.0/10

环保

点评

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 1 月入住 1 晚
General Manager 于 2020年01月25日 的回复
Dear Anonymous, Thank you for staying with us. We appreciate such positive feedback. We are happy you enjoyed staying with us. We hope you will come back and visit us again. Sincerely yours, Dorothy Adsit General Manager

10/10 超赞

Kendra

与配偶出行
满意:员工和服务,清洁度
It is order
2024 年 5 月入住 2 晚
General Manager 于 2024年05月23日 的回复
Dear Kendra, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Joel

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very clean and welcoming
2024 年 5 月入住 2 晚
General Manager 于 2024年05月23日 的回复
Dear Joel, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

8/10 还可以

Emily

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The location was great! Close and walking distance to everything. The walls are very thin and you could hear the other room's conversations and the bathroom could be updated. However the room was comfortable and clean and the staff was nice. I would stay here again.
2024 年 5 月入住 2 晚
General Manager 于 2024年05月23日 的回复
Dear Emily, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

6/10 一般

Fredrick

与家人出行
满意:员工和服务
The property is located in a nice location for walkable access to town. I’d say the size and condition of the room was average and overall was overpriced.
2024 年 5 月入住 1 晚
General Manager 于 2024年05月23日 的回复
Good morning Fredrick, thank you for choosing to stay with us. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

8/10 还可以

Stuart

满意:员工和服务,清洁度
2024 年 4 月入住 1 晚
General Manager 于 2024年05月9日 的回复
Dear Stuart, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

2/10 糟糕

Kurt

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
You get what you pay for, cheap
2024 年 5 月入住 2 晚
General Manager 于 2024年05月9日 的回复
Good morning Kurt, thank you for choosing to stay with us. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

10/10 超赞

Ismael

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Love this place
2024 年 5 月入住 1 晚
General Manager 于 2024年05月9日 的回复
Dear Ismael, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Marissa

满意:清洁度、员工和服务、住宿条件和设施
Great location and beds comfy
2024 年 5 月入住 1 晚
General Manager 于 2024年05月4日 的回复
Dear Marissa, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Brianna

与配偶出行, 团体旅客
满意:清洁度、员工和服务、住宿条件和设施
Na
2023 年 3 月入住 2 晚
General Manager 于 2024年05月4日 的回复
Dear Brianna, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

8/10 还可以

marlene

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
The location is good, nice simple breakfast, clean room. Only the blanket/duvet not comfortable for me
2024 年 4 月入住 2 晚
General Manager 于 2024年05月4日 的回复
Dear Marlene, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed our facilities during your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Theresa

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great location, wifi sketchy
2024 年 4 月入住 2 晚
General Manager 于 2024年05月4日 的回复
Dear Theresa, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Alana

满意:清洁度、员工和服务、住宿条件和设施
It was a great stop for one night to explore Leavenworth for a day. Convenient location and large rooms.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月23日 的回复
Dear Alana, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Lynnie

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Comfortable rooms, pleasant staff and conveniently placed to walk to the main shopping area. Loved it x
2024 年 4 月入住 1 晚
General Manager 于 2024年04月21日 的回复
Dear Lynnie, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed our facilities and that our staff was able to contribute to your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Wilmer

与家人出行
Clean and comfortable room. Close to town, 10 minutes walking which was great because we didn’t have to pay parking.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月18日 的回复
Dear Willmer, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed our facilities and location. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

2/10 糟糕

Amy

与家人出行
The heat didn’t work in our first room. We moved rooms and the second room was dirty. Human hair and dust collected in the corner of the bathroom.
2024 年 4 月入住 1 晚
General Manager 于 2024年04月9日 的回复
Good morning Amy, thank you for choosing to stay with us. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

10/10 超赞

Mark

满意:清洁度、员工和服务、住宿条件和设施
2024 年 3 月入住 1 晚
General Manager 于 2024年04月9日 的回复
Dear Mark, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

6/10 一般

Meaghan

与配偶出行
满意:员工和服务
不满意:清洁度
Left early due to the bed being uncomfortable.
2024 年 4 月入住 2 晚
General Manager 于 2024年04月9日 的回复
Good morning Meaghan, thank you for choosing to stay with us. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

8/10 还可以

Stephanie

满意:清洁度、员工和服务、住宿条件和设施
2024 年 4 月入住 1 晚
General Manager 于 2024年04月9日 的回复
Dear Stephanie, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

julijana

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
property was clean and interesting. there is statue of the knight in armor in the front of property. there is also a cat named Pumpkin that is owned by one of the neighbors that was on the property and we got to pet her
2024 年 1 月入住 3 晚
General Manager 于 2024年04月9日 的回复
Dear Julijana, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Connie

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Overall we had a great stay at this property! We had a bottom floor room so and no second level ones were available so if you have a preference make sure to specify with them while booking! Regardless, we had a great quiet stay and it was nice having the free/safe space to park the car. The hotel is located a perfect walking distance from downtown and all the other activities we did! Breakfast was very sparse but the waffles were good and it was nice to have a table balcony! Staff was friendly while providing microwave and toothpaste. I would recommend staying at this property to anyone looking for an affordable stay in Leavenworth!
2024 年 3 月入住 3 晚
General Manager 于 2024年03月29日 的回复
Dear Connie, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

4/10 很差

Anthony,Renton

不满意:住宿条件和设施,清洁度
It’s noisy at night cuz near the main road
2024 年 3 月入住 1 晚
General Manager 于 2024年03月29日 的回复
Good evening Anthony, thank you for choosing to stay with us. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

8/10 还可以

Lisa

2024 年 3 月入住 1 晚
General Manager 于 2024年04月15日 的回复
Dear Lisa, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Jacqueline,WINDERMERE

团体旅客
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Perfect location!
2024 年 3 月入住 1 晚
General Manager 于 2024年03月29日 的回复
Dear Jacqueline, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

6/10 一般

joanna

与家人出行
满意:员工和服务
The hotel is probably very nice, but we stayed in a per friendly room and my suggestion would be to update the floors and sheets ( get rid of carpets and replace the sheets), which were very worn out and yellow. Location was great, staff nice
2024 年 3 月入住 1 晚
General Manager 于 2024年03月29日 的回复
Good evening Joanna, thank you for choosing to stay with us. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. Unfortunately our bedding for our pet rooms is yellow to ensure they are not used in non-pet friendly rooms for allergy reasons. We will however take that into consideration for the future purchases as the linen for pet friendly rooms was replaced very recently. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

8/10 还可以

Madison

与配偶出行
满意:服务设施
.
2024 年 3 月入住 2 晚
General Manager 于 2024年03月29日 的回复
Dear Madison, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

8/10 还可以

Douglas

满意:服务设施,员工和服务
The area in back of the motel where I had to park was kind of rundown.
2024 年 3 月入住 1 晚
General Manager 于 2024年03月29日 的回复
Dear Douglas, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. Unfortunately that main area belongs to the city and we are unable to make any changes or improvements. We do however look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Vamshi

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
General Manager 于 2024年02月28日 的回复
Dear Vamshi, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Myshayla

与家人出行
满意:清洁度、员工和服务、住宿条件和设施
Very nice place. Feels perfectly homey
2024 年 2 月入住 1 晚
General Manager 于 2024年02月28日 的回复
Dear Myshayla, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

4/10 很差

Shane

与家人出行
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Run down. Out dated. Dirty
2024 年 2 月入住 1 晚
General Manager 于 2024年02月28日 的回复
Dear Shane, thank you for choosing to stay with us. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

6/10 一般

Frances

团体旅客
满意:员工和服务,清洁度
不满意:服务设施
Good price for area
2023 年 12 月入住 1 晚
General Manager 于 2024年02月28日 的回复
Dear Frances, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

6/10 一般

Anayeli

与配偶出行
满意:服务设施
不满意:员工和服务
The owner or manager was rude to an older lady because she didn't know how to use the waffle machine. I think that's very normal and that doesn't mean you have to be rude and talk rudely to a person. It would be better if you explained to them how to do it.
General Manager 于 2024年02月23日 的回复
Dear Anayeli, thank you for choosing to stay with us. We appreciate the time you took to provide us feedback regarding your stay. We are sorry that this happened we will offer further training to ensure it doesn't happen again. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

8/10 还可以

James

2024 年 2 月入住 2 晚
General Manager 于 2024年02月22日 的回复
Dear James, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

6/10 一般

patricia

与配偶出行
不满意:住宿条件和设施
ok , but nothing special. not a good value.
General Manager 于 2024年02月22日 的回复
Dear Patricia, thank you for choosing to stay with us. We appreciate the time you took to provide us feedback regarding your stay. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

8/10 还可以

Andrew

2024 年 2 月入住 2 晚
General Manager 于 2024年03月29日 的回复
Dear Andrew, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

8/10 还可以

William

满意:清洁度、员工和服务、住宿条件和设施
I got into town early. I stopped by the property to see if maybe I could check in. It was early 11:30 on Feb 11th. they told me most of the maid service was just getting started and my room wasn't ready. They said would try to get it ready by 1:00. I came back at 1:40. They said it'll be another 45 minutes or so maybe. They just really seem like they didn't care
2024 年 2 月入住 1 晚
General Manager 于 2024年02月23日 的回复
Dear William, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so sorry to hear that you feel as though we didn't care for your special request. Unfortunately as you were told when you arrived our check out isn't until 11:00 a.m. and we do not guarantee early check in. Early check in is done by first request, alas you were not the first name on the early check in request list or the first to arrive into town for that day. We offered to let you park at the hotel while you went into town and we would call you as soon as the room was clean and ready. Which you declined stating you would just come on by later that day to see if your room was available. However check in time is at 4:00 p.m. and early check in is a luxury that we provide whenever possible. Your room was nonetheless ready for check in at 2:13 p.m. Both the housekeeping staff and the front desk did everything in their power to ensure that your room was available for early check in as you requested at 11:30 a.m. on day of arrival, despite having already a long list of early check in requests for that day. We hope you find your ideal location on your next visit to Leavenworth. Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

John

满意:清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 2 晚
General Manager 于 2024年02月11日 的回复
Dear John, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Amrita

与配偶出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Had a very good experience staying here. The rooms were super clean which was something very different from other places we stayed. The check in was smooth and they have a good lot options for breakfast. Rooms are very spacious with balcony. We had a breathtaking view of the mountain. There are sufficient parking and it's near to leavenworth free parking which is plus. We met the owner of the inn and he shared us quite insights into leavenworth and surrounding areas. We enjoyed our stay to the fullest.
2024 年 2 月入住 1 晚
General Manager 于 2024年02月23日 的回复
Dear Amrita, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

8/10 还可以

Svetlana

满意:清洁度、员工和服务、住宿条件和设施
2023 年 12 月入住 1 晚
General Manager 于 2024年02月7日 的回复
Dear Svetlana, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

6/10 一般

Griffin

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
The shower fan was very loud
2024 年 2 月入住 1 晚
General Manager 于 2024年02月5日 的回复
Dear Griffin, thank you for choosing to stay with us. We appreciate the time you took to provide us feedback regarding your stay. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

2/10 糟糕

jamie

与配偶出行
不满意:服务设施
We left 1 hour after check in because of the conditions. The property was nothing like the ratings. The rooms were dingy, run down and there was hair all over the floor in the bathroom from the previous guests. The accommodations especially the bathroom was completely horrendous.
2024 年 2 月入住 1 晚
General Manager 于 2024年02月5日 的回复
Good morning Jamie, thank you for choosing to stay with us. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. When housekeeping stripped your room yesterday it appears that you did use the accommodations. At no point in time during your stay or when you left did you notify the front desk know that there were any issues with your room, so those could be addressed for you. We do however hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

10/10 超赞

Devin

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2024 年 1 月入住 2 晚
General Manager 于 2024年02月5日 的回复
Dear Devin, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Sarah

满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a lovely stay at der Ritterhof. Check in was easy, and they provided us with a pack n play for our daughter to sleep in. The free breakfast was great (love Belgian waffle irons!), and it’s a quick walk to the main street of Leavenworth. We would happily stay here again.
2024 年 2 月入住 1 晚
General Manager 于 2024年02月5日 的回复
Dear Sarah, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

4/10 很差

sandra

满意:员工和服务,清洁度
不满意:住宿条件和设施,服务设施
No microwave in room--were told to bring our food to the lobby and use their microwave! We finally talked them into letting us borrow one for the room. Also, we needed 2 blankets since there were none on the bed! They wouldn't bring any to us--we had to go to the office to get them. In addition, the room heater wouldn't work, and the receptionist had to try to fix it by talking on the phone with the maintenance man. We offered to go to another room but she said there were no "one queen bed rooms for 3 nights available." However, there were 3 big buildings and we only saw a very few cars. Their sign wasn't ever lit, and it was hard to find the motel for this reason.
2024 年 1 月入住 2 晚
General Manager 于 2024年02月4日 的回复
Good morning Sandra & Jim, thank you for choosing to stay with us. You were informed at check-in that the lobby microwave was open 24 hours 7 days a week, and a microwave was available for your room upon request. When you requested the microwave and 2 extra blankets for your room they were promptly provided in the lobby. We are not always able to deliver extra requested items to rooms, especially when we have other guests waiting to check in. As such, when the microwave was requested we were able to take it to your room, but were unable to do so with the blanket. Each of the beds in our rooms are made as follows, mattress bad, a fitted sheet, a flat sheet, a blanket, another flat sheet, a bed scarf and 4 pillows with pillow covers and standard pillow cases for each. Extra blankets and pillows are available in the lobby if requested. Unfortunately you booked a room with a single queen bed for 3 nights and we had none left available when you requested to change rooms. Which was why we swiftly fixed the heater in your room instead of switching you out to of that room as we had no other rooms of the type your required available. We are however sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

10/10 超赞

Victoria

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Nice stay, convenient to everything in Leavenworth
Convenient location, good breakfast selection, friendly staff, good stay for the week.
2024 年 1 月入住 7 晚
General Manager 于 2024年02月1日 的回复
Dear Victoria, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Jessica

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Family memories
Such a cute hotel and the beds were very comfortable! I liked how friendly the staff was. The knight on the property was super cool!
2024 年 1 月入住 2 晚
General Manager 于 2024年02月1日 的回复
Dear Jessica, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

4/10 很差

真实旅客

不满意:清洁度、住宿条件和设施、客房舒适度
The Motel 6 of Leavenworth
Old, dank, no water pressure, horrible hot/cold water mix. No sheers for privacy Only dark draps closed with no outside light or open with no privacy.
2024 年 1 月入住 1 晚
General Manager 于 2024年02月1日 的回复
Dear Guest, thank you for choosing to stay with us. We appreciate the time you took to provide us feedback regarding your stay. We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager

10/10 超赞

Rachel

满意:清洁度、员工和服务、住宿条件和设施
Nice staff, let us check in early which was great!
General Manager 于 2024年01月29日 的回复
Dear Rachel, thank you for choosing to stay with us! We appreciate you taking the time to provide us feedback regarding your stay. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

10/10 超赞

Tanya,Mount Vernon

2024 年 1 月入住 1 晚
General Manager 于 2024年03月29日 的回复
Dear Tanya, thank you for choosing to stay with us! We appreciate you taking the time to rate us regarding your stay. We look forward to seeing you again in the future! Safe travels! Respectfully, Sheila Sanchez General Manager

4/10 很差

Geraldine

带宠物出行
不满意:住宿条件和设施,服务设施
Sink got clogged upon arrival
2024 年 1 月入住 1 晚
General Mnager 于 2024年01月28日 的回复
Dear Geraldine, thank you for choosing to stay with us! We are sorry that we failed to meet your expectations and your stay with us was not to your satisfaction. As we informed you this morning had known that the sink was clogged and needed to be fixed we would have ensured this was done in a timely manner. We hope you find your ideal location on your next visit to Leavenworth. Respectfully, Sheila Sanchez General Manager