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关于里斯威尔波尔克堡温德姆拉昆塔套房酒店的点评

2.5 out of 5
里斯威尔波尔克堡温德姆拉昆塔套房酒店
1308 Entrance Rd, Leesville, LA

点评

7.0

还可以

10 分 - 超赞。114 条好评，共有 353 条点评" "
8 分 - 还可以。77 条好评，共有 353 条点评" "
6 分 - 一般。65 条好评，共有 353 条点评" "
4 分 - 很差。56 条好评，共有 353 条点评" "
2 分 - 糟糕。41 条好评，共有 353 条点评" "

7.2/10

清洁度

8.0/10

员工和服务

6.0/10

服务设施

6.8/10

住宿条件和设施

6.4/10

环保

点评

8/10 还可以

Lauren

与配偶出行
满意：员工和服务，清洁度
不满意：住宿条件和设施，服务设施
Corporate needs to get on the ball and invest in the property. The pool was not usable, when we arrived there were 3 chairs in the murky pool water. Thr pool tables and chairs are made ofnlightweight alluminum and everything is rustingnor cracking. The weather there requires better quality outdoor furniture. The property itself is ok, however, the landsaping was not tended to. Fire hydrants have duck tape on them... the staff busted butt daily to work on the pool. This isnt a staff issue but corporate being cheap and lazy
2024 年 5 月入住 6 晚

10/10 超赞

Ada

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very sweet staff
2024 年 5 月入住 1 晚

10/10 超赞

Timothy

满意：住宿条件和设施，服务设施
Everything was nice
2024 年 5 月入住 1 晚

10/10 超赞

Daniellie

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Quiet and comfortable :)
2024 年 4 月入住 1 晚

8/10 还可以

Dawn

与配偶出行
不满意：住宿条件和设施，服务设施
Couple doors to the outside do not lock at anytime, rust in the bathroom, needs updating
2024 年 4 月入住 3 晚

10/10 超赞

Taylor

2024 年 4 月入住 2 晚

10/10 超赞

Brian

2024 年 4 月入住 1 晚

6/10 一般

Dennis

满意：员工和服务
Seemed a birty dirty. Awful smell
2024 年 3 月入住 2 晚

6/10 一般

Denelia

2024 年 3 月入住 1 晚

2/10 糟糕

Jessica

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
It was dirty, standing water in the elavator the three days we were there. No breakfast even though it’s advertised as free breakfast with stay
2024 年 3 月入住 3 晚

2/10 糟糕

Jeremy

与家人及幼儿出行
满意：员工和服务
不满意：清洁度、服务设施、住宿条件和设施
Online said breakfast was going to be served but hotel said they hadn’t been breakfast for over a year. 1 of 2 elevators broke, broken chair in the room and mold/dirt on the window blinds.
2024 年 3 月入住 3 晚

10/10 超赞

Cindy

满意：清洁度、员工和服务、住宿条件和设施
Close proximity to military base.
2024 年 3 月入住 1 晚

8/10 还可以

真实旅客

商务旅客
满意：清洁度、员工和服务、客房舒适度
2024 年 2 月入住 1 晚

10/10 超赞

April，North Augusta

2024 年 1 月入住 2 晚

8/10 还可以

Cassandra

满意：清洁度、员工和服务、住宿条件和设施
2024 年 1 月入住 3 晚

10/10 超赞

Elaine

2024 年 1 月入住 2 晚

8/10 还可以

Phyllis

带宠物出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very clean. Staff was especially helpful. Only negative was at the time they were not providing breakfast. Missed the bite to eat before heading out for the day’s big adventure.
2023 年 12 月入住 4 晚

10/10 超赞

Lakesha

2023 年 12 月入住 1 晚

6/10 一般

Carlos

商务旅客
不满意：服务设施，员工和服务
No breakfast served, when breakfast was advertised.
2023 年 10 月入住 7 晚

6/10 一般

Rebecca

商务旅客
满意：员工和服务，清洁度
Review of this property.
The overall stay was very pleasant, staff was great, so the complaints are not against them it against the owners of the Hotel. However I do have a complaints. 1. IT TAKES 15 MINUTES TO GET HOT WATER IN THE SHOWER, IT WASN'T JUST ONE DAY IT WAS THE WHOLE TRIP 3 DAYS. The hotel looks great on the outside but really could use updating. 2. You advertise breakfast but do not have it. This is FALSE ADVERTISEMENT! If you are not going to serve breakfast then take it off your website. Instead people have to spend more money for breakfast. I do plan on contacting the Better Business bureau regarding this. Maybe then you will do something about this.
2023 年 10 月入住 3 晚

8/10 还可以

Lydia

与家人出行
满意：清洁度、员工和服务、住宿条件和设施
Like the location. How ever the hotel is advertised as having breakfast included. That was not the case breakfast was no included. Very disappointed as that was one of the reasons we chose the hotel.
2023 年 10 月入住 2 晚

10/10 超赞

LaShawn

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Staff excellent location was a far from where I wanted to be. Will stay again
2023 年 10 月入住 1 晚

6/10 一般

Josh

2023 年 10 月入住 2 晚

6/10 一般

Rebecca

与家人及幼儿出行
满意：服务设施
不满意：住宿条件和设施
A bit run-down. Has a slight smell, not very clean or kept. For example, smoke detector was missing in my room with wires dangling from the roof in it's place. Missing floorboard in the bathroom so exposed hole in wall, tub drain doesn't seal, so unable to take a bath, etc. Worked fine for my short trip, but I wouldn't stay there again.
2023 年 10 月入住 3 晚

6/10 一般

Blake

2023 年 10 月入住 1 晚

4/10 很差

Patricia

与家人出行
满意：客房舒适度，员工和服务
不满意：住宿条件和设施，清洁度
Extremely overpriced.
Poor housekeeping. Facility in need of major maintenance. Carpet smells. Toilet seat loose. No cover on light fixture in bathroom. Vanity light I'm bathroom had no working bulbs. Ottoman ripped. Dirt in a nd under seat cushions. Bathtub needs new caulking. Cobwebs in ceiling.
Cobwebs
Torn Ottoman
Rust on lamp
Light fixture in bathroom
2023 年 9 月入住 3 晚

6/10 一般

Jasper

满意：员工和服务，清洁度
They didn’t have breakfast, any of the days I was there. Not even a fresh pot of coffee
2023 年 9 月入住 3 晚

8/10 还可以

Joseph

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
I slept well!
Comfortable, quiet, and clean.
2023 年 9 月入住 1 晚

2/10 糟糕

George

商务旅客
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
AC in room wouldn’t cool Room dirty No coffee packs for coffee maker I. The room
2023 年 8 月入住 1 晚

8/10 还可以

paul

与家人出行
满意：客房舒适度，住宿条件和设施
2023 年 8 月入住 9 晚

8/10 还可以

April，North Augusta

2023 年 8 月入住 1 晚

6/10 一般

MARY

与家人出行
满意：客房舒适度，清洁度
2023 年 7 月入住 1 晚

10/10 超赞

ALISSA

2023 年 7 月入住 1 晚

6/10 一般

Fernando

与配偶出行
满意：员工和服务，清洁度
I was not happy that there was no breakfast being served. I chose the hotel because of breakfast included.
2023 年 7 月入住 2 晚

6/10 一般

Melissa

与配偶出行, 商务旅客
满意：员工和服务
Advertised breakfast no breakfast at all. Outside door doesn't lock like is should. All around not worth the price
2023 年 7 月入住 1 晚

4/10 很差

Brynn

与家人出行, 带宠物出行
不满意：住宿条件和设施，清洁度
When we arrived we were told we had been downgraded as our room wasn’t available but not given a discounted price. Air conditioning on floor 4 was nonexistent. Had to purchase a fan to even make the room tolerable. No breakfast as advertised, pool was green, elevator sounded like it was going to crash when taking it, mold in room. Stay elsewhere!
2023 年 7 月入住 1 晚

4/10 很差

Patricia

与家人出行
不满意：清洁度、住宿条件和设施、客房舒适度
Facility is in dire need of repair. Smells moldy.
2023 年 7 月入住 2 晚

8/10 还可以

Courtney

2023 年 7 月入住 1 晚

2/10 糟糕

Kellie

2023 年 7 月入住 1 晚

8/10 还可以

Laura

2023 年 6 月入住 2 晚

2/10 糟糕

Melody，New Orleans

不满意：清洁度、员工和服务、住宿条件和设施

4/10 很差

Ana

与家人出行
满意：员工和服务，清洁度
不满意：住宿条件和设施
There are a bunch of light fixtures on the ground right outside the entrance. The hotel is NOT serving breakfast despite advertising that they provide breakfast. The front desk clerk said they're trying to hire someone. Their 24 hour shop that would sell drinks and snacks is "under renovation " and there are no vending machines on the property so we had to leave the hotel to get drinks. Very underwhelming check in for this tired family looking to settle in after a long day of travel.
2023 年 6 月入住 1 晚

10/10 超赞

James

2023 年 6 月入住 1 晚

2/10 糟糕

Shannon

与家人出行
不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Nasty! Lie about amenities
Pool was green even though they told me at the front desk it was cleaned the day before. I asked another guest who was there for 3 days and he said it has been green the whole time. The only thing he saw them do was put a hose in it to add water. The filter was full of dead bugs and scum. When you pull into the parking lot there are 2 broken down cars. One is on blocks. One has been there so long that there is dirt buildup under it. 4 flat tires and no license plate. You enter the hotel through a walkway with tons of bird nests in it so you have to walk though piles of bird poo. They also say they offer breakfast on the website. I came down for breakfast and she said they don't offer breakfast. When I got into the room the ac was on 62 degrees and it was freezing. I set the ac on 70 and soon realized why they had it set so cold. As the room got closer to 70 degrees the smells of musk and mildew got strong. We went to a store to buy air fresheners to help with the smell in the room. They also do not have the drinks and snacks that they show on the website. The area is there but completely empty. I walked to the laundry area 4 times to do a load of laundry and the machine was full the same dirty clothes that was just in there and not being washed. I checked again in the morning and it was still there so I was not able to use the washing machine. Please do better than me and call them before you book to see if they have fixed anything before you stay there.
2023 年 6 月入住 1 晚

10/10 超赞

Robert

2023 年 6 月入住 1 晚

10/10 超赞

Christine

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 6 月入住 4 晚

10/10 超赞

Rapherson

与家人及幼儿出行, 商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Good place to stay during PCS transition
2023 年 6 月入住 2 晚

2/10 糟糕

Nathan

与配偶出行
不满意：员工和服务
Stood at the front desk for 30 minutes trying to check in. Worker was in a truck with her boyfriend out on the side and had to track her down. Attempted to call several timea and she didnt care. Then ankther 20 minutes later i finally get a room and someone is already in it. So finally after all the crap i get a room and its 2 twin beds instead of a queen bed like i paid for. Overall miserable and will never stay there again.
2023 年 6 月入住 1 晚

4/10 很差

Paula

2023 年 6 月入住 1 晚

4/10 很差

ronnie

2023 年 6 月入住 1 晚