Indianapolis Legacy Theater Hotels

"Bae had a great selection."

"I was extremely impressed with front desk reception. I was attended to by staff member, Jennifer. She made my check in experience absolutely delightful with her professional friendly and courteous assistance I almost hesitated to walk away from the desk."

"The valet service was so slow we had to wait over an hour to even get into the hotel then we get to the hotel and go downstairs to the bar. Nobody comes to us for at least 30 minutes. This weight staff is terrible absolutely terrible. I didn’t even wanna tip them a dollar but my daughter made me."

"Hotel had a great breakfast! Was a great location for the event we were attending and the room was very clean and fresh!"

"The only thing bad was the elevators were kinda scary lol lots of popping and slowly opening doors felt like we were stuck in one "

"The nicest, most upscale hotel in the Midwest. "

"I had a frustrating experience with this hotel that I think others should be aware of. I accidentally made a booking and immediately tried to resolve it, but ran into a back-and-forth between the hotel and Hotels.com, with each giving conflicting information about whether a refund was possible. Neither side took clear ownership, and I was ultimately left without a favorable resolution despite assurances from the management that this was possible. The lack of coordination and accountability between the hotel and the booking platform was extremely disappointing. When we did arrive at the property, the situation did not improve. The front desk was unattended at check-in, which created confusion and delays. Even more concerning, there was no hot water during our stay, which is a basic expectation for any hotel. Overall, the combination of poor customer service, inconsistent communication, and inadequate on-site conditions made this a negative experience. I would recommend that future guests proceed with caution, especially when booking through third-party platforms. I have spent thousands of dollars on bookings with Hotels.com, but no more."

"Excellent location for convention goers or just someone that wants to see downtown. Staff is very helpful, knowledgeable, and friendly. Rooms are well equipped and laid out in a way that makes sense and accommodates all the needs of the traveling business person."

"The property was beautiful and clean. Staff was friendly and helpful. We had access to the executive room, which was amazing! Our view of the city was perfect. The only thing to complain about is the pillows. You may want to bring your own. They were slightly uncomfortable."