预订雷海酒店宾馆住宿限时优惠

“The staff was very friendly and helpful.”

“Very good breakfast options.”

“Clean staff air condition”

“安全 感觉 停车位多 ”

“Clean and quiet”

“This was an amazing hotel full of games and all sorts of fun for the kids like mini golf and go carts. It is very conveniently placed with short travel distance to good food, shops while not being to far from all of the parks or Des Moines bike and nature trails. The staff was amazing and very helpfull. At one point there was some trouble with them and Expedia but they were all over it. They fixed everything and told me not to worrie about it. The breakfast was good and fresh. I personally……

“Good breakfast, comfortable bed”

“Loved everything about the hotel. My only criticism would be about the quality of the Continental breakfast. Some sugar free options would be nice. I have been a chef for 45 years and I can tell you that the person preparing the food either doesn't care or isn't trained properly.”

“Yes”

“Very low water pressure in the shower.”

“Bugs smells dirty”

“Was a super clean well maintained property! Pool wasn’t open during my stay.”

“If you have a weak stomach from smells do not stay there. The room was clean. The stool didn’t work. The smell in the office and hallway was terrible. I even used Lysol spray and that couldn’t cut it. ”

“Fleas! I was there an hour. I was covered in flea bites. I just wanted a couple days to rest before I have a baby. The manager was hostile. He did not issue a refund, even though I checked out almost immediately. One of the staff was concerned about my staying there because it’s such an unsafe motel. They were talking about how to keep people breaking into my room to hurt me. A dog was barking loudly… I can’t imagine what it’s like to be in this place for more than an hour.”

“The room was filthy. Is it really that hard to wipe down dirty areas of the walls, the corners of the floors and behind and under the bed? Or cleaning underneath the shelves in the shower. Come on Baymont, do better! Make sure the people you're hiring to clean, actually know how to clean!”

“They were defrosting refrigerator of our room. Frig stuffed with towels. We mentioned this was bothersome and they said they could move us but the asked if we had used the bathroom and acted that if we had it would need to be recleaned so we never moved. Came back later to find water all over floor and they gave us towels to clean it up ourselves.”