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Shangri-La Lhasa

4.5 star property
Three inviting pools await at this tranquil retreat, where guests can indulge in rejuvenating spa treatments and enjoy international breakfast with stunning views

Choose dates to view prices

In Chengguan District, Shangri-La Lhasa offers a peaceful escape. Book a massage at CHI spa, relax on the sun-drenched terrace, or sample international dishes at two onsite restaurants. Enjoy free WiFi and three pools.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is HK$959
HK$1,118 total
includes taxes & fees
8 Mar - 9 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe King Room

Free minibar, in-room safe, desk, soundproofing

Deluxe King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Hairdryer
Rainfall showerhead
  • Mountain view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room

Free minibar, in-room safe, desk, soundproofing

Horizon Club King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Hairdryer
  • Mountain view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room

Free minibar, in-room safe, desk, soundproofing

Premier Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Hairdryer
  • Mountain view
  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Free minibar, in-room safe, desk, soundproofing

Executive Suite

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
  • Mountain view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Potala View King

Free minibar, in-room safe, desk, soundproofing

Executive Suite Potala View King

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
2 bedrooms
  • Mountain view
  • 926 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Free minibar, in-room safe, desk, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Hairdryer
Rainfall showerhead
  • Garden view
  • 463 sq ft
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club Twin Room

Free minibar, in-room safe, desk, soundproofing

Horizon Club Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
2 bedrooms
Hairdryer
  • Hill view
  • 581 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 2 Single Beds

View all photos for 1 Bedroom Apartment

Free minibar, in-room safe, desk, soundproofing

1 Bedroom Apartment

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
  • Mountain view
  • 926 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Deluxe Apartment

Free minibar, in-room safe, desk, soundproofing

1 Bedroom Deluxe Apartment

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Blackout curtains
  • Mountain view
  • 2691 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Potala View King Room

Free minibar, in-room safe, desk, soundproofing

Horizon Club Potala View King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Hairdryer
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club with Potala View Twin Bedroom

Free minibar, in-room safe, desk, soundproofing

Horizon Club with Potala View Twin Bedroom

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
Separate bedroom
Hairdryer
  • City view
  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, soundproofing

Deluxe Suite

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
  • Garden view
  • 1335 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Shangri-La)

Free minibar, in-room safe, desk, soundproofing

Presidential Suite, 1 King Bed (Shangri-La)

Highlights

Balcony
Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Fridge
Free minibar items
LCD TV
  • City view
  • 2691 sq ft
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed
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About the area

Located in Chengguan District, a neighbourhood in Lhasa, Shangri-La Lhasa is near theme parks. Tibet Museum and Lasa Museum are cultural highlights, and some of the area's landmarks include Norbulingka and Potala Palace. Visit our Lhasa travel guide
Map
19 Norbulingka Road, Lhasa, Tibet, 850000

What's nearby

  • 0_RL001591
    Potala Palace
    2 min drive - 1.8 km
  • On top of the Jokhang Temple.
    Jokhang Temple
    4 min drive - 3.9 km
  • Tibet Museum
    6 min walk - 0.6 km
  • Norbulingka
    14 min walk - 1.2 km
  • Lasa Museum
    14 min walk - 1.2 km

Getting around

  • Lhasa (LXA-Gonggar)
    64 min drive

Restaurants

  • 前站牦牛酸奶坊
    17 min walk
  • 美美乐ktv广场
    16 min walk
  • 九州咖啡会所
    2 min drive
  • 卤校长
    10 min walk
  • 张拴堂岐山哨子面(总店)
    2 min drive

About this property

Shangri-La Lhasa

Luxury hotel located in Chengguan District
You can look forward to a terrace, a garden and dry cleaning/laundry services at Shangri-La Lhasa. Indulge in a massage at Chi, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a bar and a health club, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • 2 outdoor pools and an indoor pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Tour/ticket information, smoke-free property and laundry services
Room features
All 289 rooms include comforts, such as 24-hour room service and air conditioning, as well as perks, such as free stocked minibars and bathrobes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch LCD TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Similar properties

View from property
The St. Regis Lhasa Resort
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
8.8 out of 10, Excellent, 63 reviews
The price is HK$979
HK$1,142 total
includes taxes & fees
8 Mar - 9 Mar
The St. Regis Lhasa Resort
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 99 to 198 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Altitude
  • Shambala
  • Shang Palace

Things to do

  • 2 outdoor pools
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 6 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 99 to 198 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Shangri Hotel Lhasa
Shangri Lhasa
Shangri-La Hotel, Lhasa Tibet
Shangri-La Lhasa Hotel
Shangri-La Lhasa Lhasa
Shangri La Hotel Lhasa
Shangri-La Lhasa Hotel Lhasa

Frequently asked questions

Does Shangri-La Lhasa have a pool?

Yes, this property has an indoor pool and 2 outdoor pools.

How much does it cost to stay at Shangri-La Lhasa?

As of 7 Mar 2026, prices found for a 1-night stay for 2 adults at Shangri-La Lhasa on 8 Mar 2026 start from HK$959, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Lhasa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Lhasa?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Lhasa?

Check-in start time: noon; check-in end time: 6 PM.

What time is check-out at Shangri-La Lhasa?

Checkout is at noon.

Where is Shangri-La Lhasa located?

Located in Chengguan District, this luxury hotel is within a 15-minute walk of Tibet Museum, Norbulingka, and Lasa Museum. Potala Palace and Ramoche Temple are also within 3 miles (5 km).

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Reviews

Shangri-La Lhasa Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

8.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 35 out of 65 reviews
Rating 8 - Good. 19 out of 65 reviews
Rating 6 - Okay. 6 out of 65 reviews
Rating 4 - Poor. 3 out of 65 reviews
Rating 2 - Terrible. 2 out of 65 reviews

Reviews

10/10 Excellent

Julio

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent option!

Shangri-La Lhasa was absolutely amazing! The hotel was impeccable, beautiful and spacious rooms, and an unbelievable breakfast buffet Ashley Chen who works at the front desk was the best professional ever, so polite, fast, helpful and kind! I highly recommend this hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Wing Yun

Liked: Cleanliness, amenities, property conditions & facilities
very good service
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel. Key landmarks within walking distance

Overall, very good. I you very high marks. Great check in staff. And great GM. Very personable.

10/10 Excellent

Claudio Hernan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindas instalaciones, bien situado , gran vista

Hermosa Vista del Palacio de Potala, lindas instalaciones , muy buen servicio
Stayed 3 nights in Aug 2025

8/10 Good

Ngat Yuk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好是好就是有點舊了，早餐是非常不錯的，但是就價格來說還是偏貴
Stayed 5 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

总体不错，服务有待改进

普通服务员对客人的服务意识欠佳
Stayed 2 nights in May 2021

8/10 Good

ming kuen

服務水準問題

整體來說真的不是五星飯店服務水準，可能是淡季，職員非常少，，入住感覺真的不好，員工服務不專業，我曾入住過曼谷、台灣、北京、香格里拉酒店，拉薩這間是我不喜歡的
Stayed 5 nights in Dec 2019

8/10 Good

DuckDuck, DuckDMacau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空間大，景觀好，員工有禮，整潔安靜。房間太悶，空氣不流通，要通知員工開窗，但開窗後卻很冷。房間有加濕器。
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner buffet is excellent. The room size is smaller comparing St Regis and steam sauna does not work.
Stayed 1 night in Oct 2019

10/10 Excellent

JS, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. John was extreamly helpful and hospitable. He made check in a very pleasant experience and arranged amazing details for our friend who was having her birthday.
Stayed 1 night in Sep 2019

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Due to lack of information from our side, about an extra visa for Tibet, I could not travel and lost a lot of money on my bookings! Thank you! I will not use your services again!
Stayed 4 nights in Aug 2019

8/10 Good

HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
香格里拉酒店集团的酒店，其品质要求比较均衡，虽然拉萨的香格里拉酒店也属于不错，但是还有进步的空间。
Stayed 2 nights in Jun 2019

10/10 Excellent

viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

best hotel in lhasa

bery nice, and very good staff , fluent english. so satisfy
Stayed 1 night in Jun 2019

10/10 Excellent

Kim Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The environment is really comfortable
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Chinese service / Hong Kong prices

A good option for stays in Lhasa. Located in new Chinese area, but adjacent to Potala Palace. Hotel is in good condition. But prices are very high (think Hong Kong levels) but with service standards far below. Very few staff in hotel, and very few can speak even basic English. Horizon Club very poor value. One staff person only. Cannot speak any English. Very basic food offering. St Regis might be a better option? Certainly closer to Tibetan quarter.
Stayed 4 nights in Apr 2019

10/10 Excellent

TSZ HO, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
真正五星級酒店的服務
Stayed 4 nights in Mar 2019

10/10 Excellent

Wai Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
大堂接待員十分友善，還替我們upgrade了房間，還幫了我們叫車。2樓的咖啡廳有小吃和沙拉，休閑很不錯，還有24小時的氧氣室，晚上有高山反應睡不著也不怕。
Stayed 6 nights in Jan 2019

6/10 Okay

C, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities
各樣設備都很好，特別是設有24小時氧吧。 可惜在不吸煙的房間經常聞到煙味。在控制除煙服務方面仍有改善空間，如果設有無煙房間樓層就更好了。
Stayed 6 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great reception Lily Yang, super friendly and helpful. The only thing is the room cleaning, not really thorough especially the bathtub... overall good hotel.
Stayed 1 night in Dec 2018

10/10 Excellent

PC, Hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, nice facilities and friendly staff.
Stayed 5 nights in Dec 2018

10/10 Excellent

FABIO CESAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espetacular

Hotel espetacular! Localização, serviços e infraestrutura. O serviço do Horozon Club no final do dia é um grande diferencial. Vista do quarto ao Potala é incrível.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Lhasa

Great stay, best hotel in Lhasa
Stayed 4 nights in Oct 2018

10/10 Excellent

Lujing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很棒的体验

位置很好，房间可以看到布拉达宫，满月下，神圣又美丽
Stayed 3 nights in Oct 2018

8/10 Good

Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

在拉萨算很好的酒店

酒店整体符合五星级标准，自助餐在西藏这地方已经算不错了，酒店客人还有折扣。去的时候酒店门口封路，到达的时候只好自己拖着大箱子走进去，好在离开的时候有车送到大路路口，可以步行到罗布林卡和布达拉宫，有的房间可以看到布达拉宫
Stayed 1 night in Aug 2018