Williamstown Linear Park Hotels

"The proprietor was kind, accommodating and full of gracious + eager hospitality. It seems to be an old property he's gradually upgrading. My mattress and rug were new. I slept soundly. Breakfast was fresh fruit, which prepared me for a day at Mass MOCA. I would stay here again."

"I have been here before years ago. The place is a good value and in a great location. Unfortunately the room was given to us in poor condition. There were cobwebs from the ceiling to one of the lamps. There was a used black latex glove in the chair. There was a ski glove behind the couch. There was a handprint on the wall above the kitchen table. The place wasn't properly vacuumed. Along the baseboard the carpet meets the baseboard there was a good amount of debris. I complained to the front desk and they offered to change our room but we were already settled in at that point. I also had concerns the next room would be the same with regard to cleaning. Manager where are you? Obviously not on site on the busiest days of the week. No manager on site. I asked at the front desk. I realize things happen and staff make mistakes but I complained via text and sent pictures as well as told them at the front desk. If you would have called me I probably would not have sent this review. I suggest someone does a walk through to check how these units are left for the next guests. After all you have 6 hours between the 10 am check out and the 4pm check in (I found that that was out of range with the norm as well). You can do better than this."

"Hotel is going through a renovation which makes the place a little rougher than it’s used to be. No parking or limited parking at entrance of hotel. Valet parking personnel were parking cars on entrance round entrance and in the mourning, they were towing those cars from the property. Not a good look or feel for those staying there. Maybe in six months or a year down the line, hotel will come back to its glory. Today still needs lots of work. "

"I saw some of the negative reviews and was a bit nervous, but everything was great! We did online check in, our room was ready on time, and it was very nice! My only complaint was that the fridge had open items left by a previous guest. Otherwise, we loved the jetted tub and sauna, the bed was comfortable, and everything else was fine. Checked out online as well. I would definitely stay here again! And being pet friendly, maybe next time I'll bring my dog!"

"Excelente servicio "

"Great one night experience, hotel was quiet and clean. Room was cozy and comfortable as well. Rate was very reasonable to make for a affordable ski trip"

"yes"

"The room was clean and comfortable. It was located close to all the things I needed."

"The staff at the front desk was welcoming, the room was very nice. We enjoyed our stay. HOWEVER - on the day we were to arrive there was a major blizzard. There was no safe way to drive from the Boston area to Pittsfield. I called the hotel 2 days before to say that we would be arriving a day after our reservation. We had purchased cancellation insurance. When we arrived a day late I asked the front desk about a refund. They told me to call Expedia, which I did. Expedia tried to reach the hotel and was unable to do so. They referred me back to the the manager. It is now a week later and after several calls to the hotel, the manager never returned my call. I find this unacceptable."