Excellent staff, full spa including massage and a Michelin star restaurant. Also close to gateway to Mt Etna.
SAM
2023 年 11 月入住 2 晚
2/10 糟糕
David,Miami Shores
商务旅客
2023年02月24日
不满意:员工和服务、服务设施、住宿条件和设施
All rooms on the 3rd floor have no windows, mattress and linens were 3 star at best. Owner of the hotel Leonardo extremely rude, and lacks basic customer service skills.
David
2023 年 2 月入住 2 晚
10/10 超赞
Alana
与配偶出行
2022年10月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a truly lovely time at Shalai. They came recommended by friends who stayed earlier in summer. The hospitality was amazing. Marta and her team were so helpful. We loved their dining recommendation and the resort itself was so well maintained and comfortable. Amazing breakfast and we used the Spa features and treatments as a special treat and we are so glad we did.Not something we normally indulge in but it was a special occasion and was well worth it- great value. We wish we could have stayed a little longer to explore the Etna wine country but are really happy we were able to visit for the time we did.
Alana
2022 年 10 月入住 2 晚
10/10 超赞
Michael
与家人出行
2022年07月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent experience, great service.
Michael
2022 年 7 月入住 2 晚
10/10 超赞
Hanna
2022年06月12日
Hanna
2022 年 6 月入住 1 晚
10/10 超赞
Daniele
2022年02月20日
Daniele
2021 年 12 月入住 3 晚
10/10 超赞
Sandra
2022年01月20日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Sandra
2022 年 1 月入住 1 晚
10/10 超赞
Stefania
与家人出行
2021年07月5日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Ottimo
Un palazzo dell ottocento al centro di Linguaglossa con un servizio ottimo. Camere curate e colazione eccellente. Il ristorante dell'hotel ha una meritata stella Michelin. Servizio ottimo. Posizione strategica per andare sull'Etna