Castello Prime Suites in central Lisbon offers relaxation with an indoor pool and a separate children's area. Guests can unwind by the firepit, book spa treatments, grab coffee in the lobby, and use convenient dry cleaning services.
Located in Lisbon City Center neighbourhood, Castello Prime Suites is connected to a shopping centre. Castle of São Jorge and Santa Justa Elevator are notable landmarks, and the area's natural beauty can be seen at Costa da Caparica Beach and Carcavelos Beach. Travelling with kids? Consider Lisbon Oceanarium, or check out an event or a game at Campo Pequeno Bullring. Visit our Lisbon travel guide
A full-service spa, an indoor pool and a bar/lounge are available at this aparthotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and coffee/tea in a common area. Each apartment features thoughtful touches, such as an espresso maker and a pillow menu, along with free WiFi and an LCD TV with cable channels. Guests can appreciate conveniences, such as a fridge and a microwave, and other amenities include a memory foam bed and a stovetop. Housekeeping is available on request.
Castello Prime Suites offers 16 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature memory foam mattresses. A pillow menu is available. Guests can make use of the in-room fridges, microwaves and espresso makers. Bathrooms include a shower with a rainfall showerhead, and hairdryers.
This Lisbon aparthotel provides complimentary wireless Internet access. 43-inch LCD televisions come with cable channels. Housekeeping is provided on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a sauna.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
16 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
Property is also known as
Castello Prime Suites Lisbon
Castello Prime Suites Aparthotel
Castello Prime Suites Aparthotel Lisbon
Frequently asked questions
Does Castello Prime Suites have a pool?
Yes, this property has an indoor pool and a children's pool.
How much does it cost to stay at Castello Prime Suites?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Castello Prime Suites on 31 Mar 2026 start from HK$1,137, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Castello Prime Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Castello Prime Suites?
This property doesn't offer parking.
What time is check-in at Castello Prime Suites?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at Castello Prime Suites?
Checkout is at 11:00 AM.
Where is Castello Prime Suites located?
This family-friendly Lisbon aparthotel is located in the historical district, within a 10-minute walk of Castle of São Jorge and Rossio Square. Avenida da Liberdade and Santa Justa Elevator are also within 15 minutes. Largo do Terreirinho Stop and Martim Moniz Stop are within a 5-minute walk.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Castello Prime Suites Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
10
Location
8.6
Staff & service
9.2
Property conditions & facilities
Rating 10 - Excellent. 43 out of 67 reviews
10 - Excellent
43
Rating 8 - Good. 12 out of 67 reviews
8 - Good
12
Rating 6 - Okay. 11 out of 67 reviews
6 - Okay
11
Rating 4 - Poor. 1 out of 67 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 67 reviews
2 - Terrible
0
Reviews
6/10 Okay
Clifford
28 Jan 2026
Liked: Cleanliness, communication
The room was in good condition and the staff were very courteous
Clifford
Stayed 3 nights in Jan 2026
10/10 Excellent
Laas
22 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved this place it was cute, clean and the staff were so nice, my favourite part was the terrace it’s a great place to hangout and relax. Would definitely stay here again.
Laas
Stayed 6 nights in May 2025
10/10 Excellent
Anthony
21 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice property within walking distance of many key sights that Lisbon has to offer. Not the easiest to get to, but the amazing view and friendly staff make it worth it!
Liked: Cleanliness, property conditions & facilities, communication
Friendly staff, close to attractions, quiet and clean rooms. Very potent fragrances from cleaning products that was impossible to air-out of the room. Very gross hot tub with green water. Excellent views. The street outside the hotel was unpaved and foot traffic only. Graffiti, empty lots and abandoned buildings. Warm welcome from staff.
Brian
Stayed 4 nights in Oct 2025
10/10 Excellent
Samridhi
21 May 2025
Liked: Cleanliness, property conditions & facilities, communication
This property is amazing and has great views! Staff were very helpful and accommodating. Breakfast was delicious!
The only problem were lots of stairs to get up to the property from street however once you get to the property, it definitely makes up for it!
Samridhi
Stayed 1 night in May 2025
10/10 Excellent
Manuela
15 Apr 2024
Liked: Cleanliness, property conditions & facilities, communication
great concept, absolutely fascinating location with a view to the miradore
Manuela
Stayed 7 nights in Apr 2024
10/10 Excellent
Claire
9 Mar 2025
Liked: Cleanliness, room comfort, communication
A perfect find!
A lovely apartment with the added bonus of a really great continental breakfast each morning with fabulous views! And a spa pool & sauna too! Be prepared for steps & look out for the beautiful little restaurants close by!
Claire
Stayed 4 nights in Mar 2025
8/10 Good
Robin
22 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Marco and Raquel (sp?) were very gracious and generous with their time, recommending places to eat and visit. The apartment was beautiful, very nice breakfast every morning. We thoroughly enjoyed our stay and would recommend to friends.
Robin
10/10 Excellent
Kudzai
21 Jun 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a wonderful stay, the property is beautiful. It’s central without being super loud. Marcos was a great host. Highly recommend
Kudzai
Stayed 1 night in Jun 2024
6/10 Okay
Verified traveller
21 Dec 2023
Liked: Cleanliness, communication
Good hotel with charm & views
From B&B to hotel - there's still a lot of potential, so it's more of a 2* hotel. Friendly staff and the breakfast was perfectly adequate. Coffee and tea is free.
Verified traveller
Stayed 2 nights in Dec 2023
8/10 Good
Verified traveller
3 May 2024
Liked: Cleanliness, room comfort, communication
Centrally located. Beaut
Verified traveller
Stayed 1 night in Apr 2024
10/10 Excellent
Verified traveller
12 Nov 2023
Liked: Cleanliness, room comfort, communication
Sandeep and Clementina were excellent hosts! Room was excellent too. Would recommend A++
Verified traveller
Stayed 3 nights in Nov 2023
8/10 Good
Michael
24 Oct 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved waking up every morning we were there to a splendid view of Lisbon. The unit was very clean and well-equipped and very comfortable. The staff were super friendly and helpful. We genuinely enjoyed our stay. The hotel is fairly close the Baixa and the metro, however, there is no vehicular access to the hotel and a fair number of stairs to get there. Pack light! (we didn't) and consider it as a built-in stairmaster.
Michael
Stayed 7 nights in Oct 2023
6/10 Okay
Verified traveller
5 Dec 2024
Liked: Room comfort
Lovely views, very noisy
Firstly, the good points… beautiful views from the side we were on, breakfast was nice, staff were nice and helpful.
The bad points.. unfortunately, we had a few issues during our stay; the jacuzzi was cold, shower water was also freezing cold on a few occasions, dirty damaged blinds. The noise was terrible, whenever people sat out on the terrace, we could hear conversations word for word from our room, with all doors and windows closed. Also, on numerous occasions we could hear other guests having sex, using the toilet and their bathroom fan. I didn’t get a single full night sleep, as the noise was that bad that I’d be woken up through the night.
Great location because of the views, close to the castle etc. however, I would feel very unsafe walking around nearby on my own on an evening. Also huge flights of stairs leading up to it.
Verified traveller
Stayed 3 nights in Dec 2024
10/10 Excellent
Nina
29 Sept 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location in old town which is shabby-chic area. Yes, there are a lot of outdoor stairs to the suites but it’s a great way to keep up with your exercise! Lisbon itself is full of hills so be aware of this before going :) The staff at Castello are super nice & helpful. We loved our suite - very clean, bed was comfortable, so nice to be able to eat in when you want in the comfort of your pjs ;) Breakfast was included and was plentiful. We felt safe in the neighborhood and things you may see (drinking in the street, occasional individual getting high) happens in every country! Don’t judge, be polite and be happy you can afford to be on holiday - you will have a great stay! Nina L from Canada
Nina
Stayed 5 nights in Sep 2025
10/10 Excellent
Verified traveller
6 Aug 2025
Liked: Cleanliness, room comfort, communication
Great short stay in Lissabon! Surroundings/location are not ideal but the hotel is great!
Verified traveller
Stayed 1 night in Jul 2025
8/10 Good
Amberley
28 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
This hotel is a wonderful option for a cozy stay with the best views of the city!
What a view at this hotel! We had a great stay, very close to the first stop on the famous tram. Need to go up steps to get there. Very clean and everyone was so nice!
Laura
Stayed 2 nights in May 2025
10/10 Excellent
Hanna
4 Jul 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
So glad we chose to stay here! Cibele was kind and professional and made us feel so welcome. Thank you!
Hanna
Stayed 1 night in Jul 2025
10/10 Excellent
Sharon
11 Sept 2022
Liked: Cleanliness, room comfort, communication
Our suite was very comfortable and clean with great views. The staff were friendly and helpful and checked that we had everything we needed. We really enjoyed our stay.
Sharon
Stayed 6 nights in Sep 2022
10/10 Excellent
Toby
30 Nov 2022
Liked: Cleanliness, property conditions & facilities, communication
Marta and the rest of the staff were so welcoming. It’s a great location and you’ll love the view from the open deck bar area
Toby
10/10 Excellent
Sylvain
10 May 2023
Liked: Cleanliness, room comfort, communication
Recommended!
Friendly staff and great view! Worth the stairs :)
Sylvain
Stayed 1 night in May 2023
10/10 Excellent
Gyungmin
5 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was an amazing experience staying at Castello Prime Suite! The staff was all really nice and friendly. The breakfast with the view was a blast. The view from the room was breathtaking. Will definitely go back when I visit Lisbon again.
Gyungmin
10/10 Excellent
Verified traveller
9 Jul 2023
Liked: Cleanliness, room comfort, communication
Quiet, Clean, Relaxing Accommodation
We really enjoyed our stay at Castello Prime Suites. The view from the deck is truly beautiful, and it was a pleasant surprise to find that the neighborhood is tucked away from the noise and bustle of the city—although it was still in walking distance from many great restaurants, historical attractions, and views of the river. The staff were welcoming, accommodating, and professional, our room was clean and stocked with amenities, the breakfast was delicious, and the cold jacuzzi pool was refreshing after long, hot days of walking around. All around, we had a very pleasant stay!