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Reviews of H10 Duque de Loulé

4 out of 5
H10 Duque de Loulé
Avenida Duque de Loulé, 81-83, Lisbon

Reviews

9.4

Exceptional

Rating 10 - Excellent. 572 out of 755 reviews" "
Rating 8 - Good. 137 out of 755 reviews" "
Rating 6 - Okay. 26 out of 755 reviews" "
Rating 4 - Poor. 10 out of 755 reviews" "
Rating 2 - Terrible. 10 out of 755 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and efficient. The room was a great size, comfortable bed, ample closet space and nice bathroom/shower. We would stay here again given the opportunity.
Stayed 3 nights in May 2024

6/10 Okay

Wendy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Beautiful property and room. Several annoying negatives: broken elevator for entire stay, no hand towels in room, and roof top bar closed with no notice. In addition, stupid placement of hairdryer locked into place with extremely short cord which made it very difficult to use, and very narrow shower space with super slippery no mat surface. Not what we were expecting from such an expensive and highly rated hotel. Disappointing.
Stayed 2 nights in Apr 2024

10/10 Excellent

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations, friendly and helpful staff
Stayed 1 night in May 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was everything we were looking for, quiet, clean, quaint with excellent service.
Stayed 4 nights in Apr 2024
Response from Alexander Larsson - Deputy Manager on 6 May 2024
Good morning from Lisbon Robert!Thank you for cooments!Customer Service is H10 Hotels main aim and our teams strive for the excellence of service in all details to make every moment memorable.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Shiri

Amazing hotel
Stayed 2 nights in Apr 2024
Response from Alexander Larsson - Deputy Manager on 6 May 2024
Good morning from Lisbon Shiri!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

robert, Newburyport

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our hotel stay was terrific - the staff were friendly and very helpful. Their continental breakfast was fabulous. The location is convenient to the metro and though not near the water is a reasonable walk to a lot of places. We enjoyed it.
Stayed 3 nights in Apr 2024
Response from Alexander Larsson - Deputy Manager on 29 Apr 2024
Good morning from Lisbon Robert!First of all thank you very much your kind review, and we hope you had a safe trip back home.I do celebrate to hear you enjoyed your stay at H10 Duque de Loulé in Lisbon and all our efforts to provide an excellent customer service helped for your holidays to be unforgettable.We are glad to hear that we exceeded your expectations deposited at H10 Hotels in Lisbon. Your comments are very valuable for us and I do appreciate your feedback as Customer Service is our aim. We’ll share your feedback with all my Team at the hotel.Thanks again for your kind words and look forward your next stay at H10 Hotels now with 69 hotels in 22 destinations!Kind regards,Alexander LarssonDeputy Manager

10/10 Excellent

Janet

Travelled with partner
Lovely boutique Hotel within easy walking distance of the old city. An extremely helpful front desk staff. A delightful surprise was the very good quality of food in their dining room and the knowledgable and entertaining servers.
Stayed 3 nights in Apr 2024
Response from Alexander Larsson - Deputy Manager on 29 Apr 2024
Good morning from Lisbon Janet! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Alexander Larsson - Deputy Manager on 9 May 2024
Good morning from Lisbon Amin!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently remodeled stunning old building. Decor inside was bright and country specific with cultural details like blue and white tiles and blue and white tile murals. Stunningly done. All staff encounters were first rate and pleasant. I would stay here again.
Stayed 2 nights in Apr 2024
Response from Alexander Larsson - Deputy Manager on 29 Apr 2024
Good morning from Lisbon Mark! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Jack

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific boutique hotel with a lovely room, great bar @ restaurant and terrific staff. Well located and convenient. Will definitely stay again.
Stayed 2 nights in Feb 2024
Response from Alexander Larsson - Deputy Manager on 29 Apr 2024
Good morning from Lisbon Jack!First of all thank you very much your kind review, and we hope you had a safe trip back home.I do celebrate to hear you enjoyed your stay at H10 Duque de Loulé in Lisbon and all our efforts to provide an excellent customer service helped for your holidays to be unforgettable.We are glad to hear that we exceeded your expectations deposited at H10 Hotels in Lisbon. Your comments are very valuable for us and I do appreciate your feedback as Customer Service is our aim. We’ll share your feedback with all my Team at the hotel.Thanks again for your kind words and look forward your next stay at H10 Hotels now with 69 hotels in 22 destinations!Kind regards,Alexander LarssonDeputy Manager

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome... the surrounding area was not up to par in relation
Stayed 2 nights in Mar 2024
Response from Alexander Larsson - Deputy Manager on 29 Apr 2024
Good morning from Lisbon Phillip! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Cinnamon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t say enough good things about this hotel. It’s beautiful. I was sad to find the terrace closed for construction so i hope I can go back one day. The hotel decor is gorgeous, the staff amazing, the restaurant and bar offers are delicious.morning breakfast buffet amazing! Close to metro so don’t worry about location. Easily walkable area. Grocers across the street for water and snacks and even wine. Fantastic food in restaurant or across the stree at Portuguese restaurant ochado dourado. Welcome drink of wine and pastel de nata. Daily encouragement notes. Clean, comfortable, safe and just all around lovely. Business are so some things closed around it on the weekend. Can’t wait to go back again. Thank you
Stayed 7 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent. Hotel very clean
Stayed 4 nights in Mar 2024

10/10 Excellent

Corinne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. It's about a 20 minute walk from the main square so it's in a nive quiet area with some good traditional Portuguese restaurants nearby. The restaurant in the hotel itself is very good. I would stay here again if I return to Lisbon.
Stayed 4 nights in Mar 2024
Response from Alexander Larsson - Deputy Manager on 22 Mar 2024
Good morning from Lisbon Corinne! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

8/10 Good

Hemalini

Travelled with group
Liked: Cleanliness, staff & service
Well located. Walkable very easily ( 20 minutes) of the old town. Very close to metro stop and thebus stop ( 3 minutes walk). Beautifully clean. Helpful and friendly reception staff. We did not eat at hotel - so unable to review food and drink. However, a welcome drink and cute little pastries at the reception, whilst you check in, is a nice touch. Bedroom nicely decorated, very clean, quiet. But note that the terrace at the very top floor, with the view, only open from late March till end of autumn.( that was not cited on the hotel website )We were there in mid and were unable to access it for a drink. All in all, a lovely place. Would definitely recommend it!
Stayed 2 nights in Mar 2024
Response from Alexander Larsson - Deputy Manager on 22 Mar 2024
Good morning from Lisbon Hemalini! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. We truly hope to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional hotel, much appreciated!
Stayed 1 night in Mar 2024
Response from Alexander Larsson - Deputy Manager on 22 Mar 2024
Good morning from Lisbon Neil! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your kind words and look forward your next stay at H10 Hotels now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location; helpful staff; well maintained property with stylish decor!
Stayed 2 nights in Mar 2024
Response from Alexander Larsson - Deputy Manager on 22 Mar 2024
Good morning from Lisbon Derek! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location. Friendly staff and amazing breakfast!!
Stayed 1 night in Feb 2024
Response from Alexander Larsson - Deputy Manager on 6 Mar 2024
Good morning from Lisbon Nicola!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are delighted to read from you that our Team did the extra mile for deliver our high quality service standards to create you an enjoyable and memorable stay with us.We are looking forward to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Jayna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2024
Response from Alexander Larsson - Deputy Manager on 6 Mar 2024
Good morning from Lisbon Jayna!Thank you for choosing our hotel H10 Duque de Loulé for your stay in Lisbon.We are delighted to know that our Team was able to make the difference by delivering our high quality service standards and consequently, making your experience at H10 Duque de Loulé an enjoyable and memorable one.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Eric, MIAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfectly located. Amazing staff!!! Top stylish decoration. Comfy bed !!
Stayed 4 nights in Feb 2024
Response from Alexander Larsson - Deputy Manager on 23 Feb 2024
Good morning from Lisbon Eric! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Alexander Larsson - Deputy Manager on 23 Feb 2024
Good morning from Lisbon Megan!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are looking forward to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel. It was so beautiful place to get over our jet lag. There’s a little supermarket right across the street. The rain shower was excellent.
Stayed 1 night in Feb 2024
Response from Alexander Larsson - Deputy Manager on 23 Feb 2024
Good morning from Lisbon Noreen! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

matitiao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Alexander Larsson - Deputy Manager on 9 Feb 2024
Good morning from Lisbon Matitiao!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are looking forward to welcome you back in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Andy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. Spare your time in looking at other hotels. Book this one today!
Stayed 4 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on 9 Feb 2024
Good morning from Lisbon Andy!Thank you for choosing our hotel H10 Duque de Loulé for your stay in Lisbon.All the Team is pleased to learn from your positive words and we thank you once again for your time and attention.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous
Stayed 1 night in Feb 2024
Response from Alexander Larsson - Deputy Manager on 9 Feb 2024
Good morning from Lisbon Marisa!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Juyeon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Alexander Larsson - Deputy Manager on 22 Mar 2024
Good morning from Lisbon Juyeon!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

2/10 Terrible

Nicole

Stayed 4 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on 9 Feb 2024
Good morning from Lisbon Nicole!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We will investigate further about your interactions with our team, due to we have only your negative value, without any comment.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Do not hesitate to contact us,Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Chetan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at a wonderful location and walkable to shopping and sightseeing. We arrived early at the hotel and the front desk staff was very kind to accommodate us with a early check in for 2 rooms. The rooms were modern and spacious. Would definitely stay here again. 5 stars.
Stayed 3 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on 23 Feb 2024
Good morning from Lisbon Chetan!First of all thank you very much your kind review, and we hope you had a safe trip back home.I do celebrate to hear you enjoyed your stay at H10 Duque de Loulé in Lisbon and all our efforts to provide an excellent customer service helped for your holidays to be unforgettable.We are glad to hear that we exceeded your expectations deposited at H10 Hotels in Lisbon. Your comments are very valuable for us and I do appreciate your feedback as Customer Service is our aim. We’ll share your feedback with all my Team at the hotel.Thanks again for your kind words and look forward your next stay at H10 Hotels now with 69 hotels in 22 destinations!Kind regards,Alexander LarssonDeputy Manager

6/10 Okay

Kilian

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Limited service at resturant, bad service at bar
Stayed 1 night in Dec 2023
Response from Alexander Larsson - Deputy Manager on 9 Feb 2024
Good morning from Lisbon Kilian!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are looking forward to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, tasteful design, great location close to Metro station
Stayed 6 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on 23 Feb 2024
Good morning from Lisbon Rob! Thank you for sharing your experience at H10 Duque de Loulé.All the Team is delighted for your overall review. On behalf of the whole Team thank you once again and we truly hope to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

8/10 Good

Jessica

Stayed 2 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on 9 Feb 2024
Good morning from Lisbon Jessica!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are looking forward to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Hamideh, Richmond Hill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I had an amazing stay at H10 Hotel. The staff's warm welcome, impeccably clean rooms, and delightful dining options made my experience truly memorable. The attention to detail in design, coupled with outstanding service, sets this hotel apart. I highly recommend it for a perfect blend of luxury and comfort. Looking forward to my next visit!
Stayed 3 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on 25 Jan 2024
Good morning from Lisbon Hamideh!Thank you for choosing our hotel H10 Duque de Loulé for your stay in Lisbon.All the Team is pleased to learn from your positive words and we thank you once again for your time and attention.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Maisie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 4 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on 25 Jan 2024
Good morning from Lisbon Maisie! We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your rating, and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Andy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Alexander Larsson - Deputy Manager on 29 Apr 2024
Good morning from Lisbon Andy!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Yira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice. Rooms were clean and comfortable. Staff was very friendly and helpful.
Stayed 1 night in Jan 2024
Response from Alexander Larsson - Deputy Manager on 25 Jan 2024
Good morning from Lisbon Yira!Thank you for choosing our hotel H10 Duque de Loulé for your stay in Lisbon.All the Team is pleased to learn from your positive words and we thank you once again for your time and attention.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

8/10 Good

Maya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on 9 Feb 2024
Good morning from Lisbon Maya!Thank you for value our hotel H10 Duque de Loulé during your visit in Lisbon.We are looking forward to welcome you back to H10 Duque de Loulé in the near future.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Emily, Miami

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful The staff very helpful and friendly Bed super comfy Bathroom with bathtub amazing too Great place to rest after a day of walking up and down the hills of beautiful Lisboa
Stayed 4 nights in Jan 2024
Response from Alexander Larsson - Deputy Manager on 18 Jan 2024
Good morning from Lisbon Emily! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Mohammad Abed

Stayed 2 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on 18 Jan 2024
Good morning from Lisbon Mohammad Abed! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your rating, and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

puneet

Stayed 1 night in Dec 2023
Response from Alexander Larsson - Deputy Manager on 18 Jan 2024
Good morning from Lisbon puneet!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

2/10 Terrible

Xuanyu

Stayed 4 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on 18 Jan 2024
Good morning from Lisbon Xuanyu! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city.We will investigate further about your interactions with our team or room.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient hotel, good atmosphere, very comfortable and spacious room, awesome bed, nice commodities, very close (two blocks) from metro station, excellent breakfast and service overall. Great selection.
Stayed 2 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on 25 Jan 2024
Good morning from Lisbon Eva!Thank you for sharing your comments following your stay at H10 Duque de Loulé.We hope you enjoyed your overall time in Lisbon and as a very customer oriented Team we are glad to read that we fulfilled your expectations with regards your experience at H10 Hotels.We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Eliades

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on 18 Jan 2024
Good morning from Lisbon Eliades!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

alberto Cuevas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 out of 10 excellent staff The location is awesome public transportation nearby also Ubers are around 5 to 7 euros nearby to most tourist places from the airport uber was 11 euros only, please don’t take normal taxi use bolt or Uber the public bus is also excellent and inexpensive, the rooms are extremely clean awesome beds with espresso machines (in case you like to buy your own pastries to save money a coffee maker is a must) they have a mini bar for extra charges, the breakfast amazing make sure to add it it’s worth it, they make you eggs a la carte my favorite was royal eggs and eggs Benedict they also have a buffet included they make you cappuccino they have fruits, seeds, granola, yogurt, cheeses and different pastries, in front of the hotel to your right there’s 2 supermarkets and plenty of restaurants from different nationalities Uber eats also works, the hotel street to your left you walk straight to marques pombal park and many others tourist destinations, the hop on off is nearby in duque loule or pombal park you get the tickets from them the bus offers 72 hours for 34 which is awesome you can get almost anywhere, to me this hotel offered us everything we were looking for, I don’t really like to struggle much, but I want to be on my budget, nearby you can find high end stores too overall the hotel delivers great amenities and they also have a gorgeous rooftop restaurant you can go to haves view of the city.
Stayed 5 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on 18 Jan 2024
Good morning from Lisbon Alberto Cuevas!First of all thank you very much your kind review, and we hope you had a safe trip back home.I do celebrate to hear you enjoyed your stay at H10 Duque de Loulé in Lisbon and all our efforts to provide an excellent customer service helped for your holidays to be unforgettable.We are glad to hear that we exceeded your expectations deposited at H10 Hotels in Lisbon. Your comments are very valuable for us and I do appreciate your feedback as Customer Service is our aim. We’ll share your feedback with all my Team at the hotel.Thanks again for your kind words and look forward your next stay at H10 Hotels now with 69 hotels in 22 destinations!Kind regards,Alexander LarssonDeputy Manager

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Alexander Larsson - Deputy Manager on 9 Feb 2024
Good morning from Lisbon Julio!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

zili

Stayed 4 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on 12 Dec 2023
Good morning from Lisbon Zili!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Jennifer, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alexander Larsson - Deputy Manager on 12 Dec 2023
Good morning from Lisbon Jennifer!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Stuart, Bridgewater

Stayed 2 nights in Dec 2023
Response from Alexander Larsson - Deputy Manager on 12 Dec 2023
Good morning from Lisbon Stuart!Thank you for rating!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with outstanding customer service. Rooms were spotlessly clean, spacious and extremely comfortable. There is a delightful rooftop bar to enjoy also. First class hotel which I would recommend , unreservedly, to anyone visiting Lisbon.
Stayed 2 nights in Nov 2023
Response from Alexander Larsson - Deputy Manager on 12 Dec 2023
Good morning from Lisbon Elizabeth! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
E10 hotel is very close to metro. Staff are very friendy and helful. We will come back to book again for sure.
Stayed 2 nights in Nov 2023
Response from Alexander Larsson - Deputy Manager on 30 Nov 2023
Good morning from Lisbon Samuel! First of all we hope you had a safe trip back home. We all thank you very much for choosing our property during your stay in this wonderful city. Thanks again for your words and look forward your next stay at our hotel.Kind regards, Alexander LarssonDeputy Manager

10/10 Excellent

Yury

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and very helpful stuff.
Stayed 3 nights in Nov 2023
Response from Alexander Larsson - Deputy Manager on 30 Nov 2023
Good morning from Lisbon Yury!Thank you for feedback!We are looking forward to welcome you back to H10 Duque de Loulé in the near future, or any other hotel at H10 Hotels, now with 69 hotels in 22 destinations!Kind regards, Alexander LarssonDeputy Manager